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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 47 Views
  • 2 replies
  • 0 likes

Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a Reliable Contributor
  • 1085 Views
  • 15 replies
  • 0 likes

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I Plan to Stick Around
  • 506 Views
  • 1 replies
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Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm Here A Lot
  • 403 Views
  • 1 replies
  • 0 likes

Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 790 Views
  • 6 replies
  • 0 likes

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I Plan to Stick Around
  • 569 Views
  • 1 replies
  • 0 likes

Extremely Slow Speeds on War Eagle Lake Rd, ON

Just arrived last night at our place on War Eagle Lake Rd in NW Ontario outside Kenora. LTE is registering 3/4 bars from the tower less than km away but I'm getting at most 1.1 Mbps and averaging around 300-400 Kbps. What gives? I've tried everything...

kvacola by I'm Here A Lot
  • 646 Views
  • 3 replies
  • 0 likes

Extremely Poor Signal Strength over Rogers' LTE

My cell phone signal strength over Rogers LTE is poor... on average it's -120 dBm 20asu.  Let me know if there's any way I can receive better cell service from Rogers...  I have a android cell that I purchased from Rogers in February 2019

PixiePenny by I Plan to Stick Around
  • 2475 Views
  • 5 replies
  • 0 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...

No Network Unable to connect to rogers network

im getting emergency calls only, it wont connect to rogers network, getting unable to connect to selected network. i changed my sim card to new one thinking it was the problem but still the same issue. anyone else havning this problem? is this a outa...

fazlee by I've Been Around
  • 6156 Views
  • 76 replies
  • 0 likes

Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

Poor Cellular Signal in Milton

I ended up switching to rogers from virgin mobile and another line from Telus , both of them had fantastic service. But using iPhone XR and Samsung S10 + , I only get 1 bar or 2 bars (rarely) for LTE and full signal when switched to 3G. I spoke to te...

Resolved! Roam Like Home in USA with Unlocked Moto g(7) Play

I have a (Rogers) iPhone 5 that I have used in the USA with Roam Like Home and it has always worked flawlessly for years. Just turn on Data Roaming when/as required.   I purchased an unlocked Moto g(7) Play handset from Costco.ca and moved my SIM fro...

Diverge by I've Been Here Awhile
  • 1649 Views
  • 4 replies
  • 0 likes

Resolved! New unlocked phones for VoLTE

So I understand for LTE the unlocked phone needs to support the Rogers LTE Frequencies, which I have. But is there any other requirements when it comes to VoLTE? Is as long as the phone supports the LTE bands, and VoLTE it will work, or is there some...

b-ry by I'm a Reliable Contributor
  • 10234 Views
  • 28 replies
  • 0 likes

Mobile Call Encryption?

Does Rogers route ALL mobile air calls via GSM even if 4G network is used for your phone data traffic, unless VoLTE is activated on the customer account? What encryption algorithm if any is used when a call is routed via Rogers GSM? I'm NOT talking a...

sambul26 by I've Been Here Awhile
  • 1153 Views
  • 1 replies
  • 0 likes

Resolved! Toronto Subway Service

When can we expect Rogers to start wireless service on the subway? Customers do not always realize what they want. So why not be one of the first ones to do so. Thousands of people take the subway everyday, including me. We are all waiting in anticip...

h_noor by I've Been Around
  • 8665 Views
  • 8 replies
  • 0 likes