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Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 295 Views
  • 6 replies
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Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 3791 Views
  • 6 replies
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Resolved! Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a reliable contributor
  • 3125 Views
  • 19 replies
  • 1 likes

Resolved! Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I plan to stick around
  • 404 Views
  • 2 replies
  • 0 likes

Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've been here awhile
  • 592 Views
  • 1 replies
  • 0 likes

Call coming In Delays

I have a friend of mine ask why he is receiving incoming call notifications 15+ minutes later than the call was initiated by the caller. It is not tied to any specific call initiator.

RFS1 by I've been around
  • 346 Views
  • 1 replies
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've been around
  • 535 Views
  • 1 replies
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Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
  • 1037 Views
  • 4 replies
  • 0 likes

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I plan to stick around
  • 992 Views
  • 1 replies
  • 0 likes

Weak signal?

Hello.Over the past several weeks to a few months I've noticed my signal was maybe half, if that. I'm in Smithers, BC and even seem to have the same issue all around the Bulkley Valley, specifically between Smithers and Houston.Does anyone else have ...

stevie83 by I'm here a lot
  • 802 Views
  • 1 replies
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Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've been here awhile
  • 1618 Views
  • 6 replies
  • 1 likes

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I plan to stick around
  • 1456 Views
  • 1 replies
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Extremely Slow Speeds on War Eagle Lake Rd, ON

Just arrived last night at our place on War Eagle Lake Rd in NW Ontario outside Kenora. LTE is registering 3/4 bars from the tower less than km away but I'm getting at most 1.1 Mbps and averaging around 300-400 Kbps. What gives? I've tried everything...

kvacola by I'm here a lot
  • 1215 Views
  • 3 replies
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Extremely Poor Signal Strength over Rogers' LTE

My cell phone signal strength over Rogers LTE is poor... on average it's -120 dBm 20asu.  Let me know if there's any way I can receive better cell service from Rogers...  I have a android cell that I purchased from Rogers in February 2019

PixiePenny by I plan to stick around
  • 5268 Views
  • 5 replies
  • 0 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Coverage - River Valley, ON

Good day,My name is Kevin, I am currently serving in the RCAF and currently have a summer cottage near River Valley, Ontario.The region is currently suffering from a lack of cell phone signal.I do know that you have installed 3 service towers in the ...