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Data connection issues - Samsung S20 FE

Hi!   I have recently changed my phone through a finance plan. After changing my and my wife's phone, I am having issues connecting to the Mobile Data network, and sometimes wifi.   With data connection, it chops the connection a lot, for example, if...

Me777 by I've Been Here Awhile
  • 734 Views
  • 2 replies
  • 0 likes

3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I Plan to Stick Around
  • 614 Views
  • 1 replies
  • 0 likes

Resolved! Cellular strength in Keswick

I live near Stephen Leacock Theatre and have never had reliable cell phone service through Roger's. I thought it was just the way it is for everyone in this area until recently when our home flooded. I could not call for assistance because our home p...

PamArnold by I'm Here A Lot
  • 1449 Views
  • 7 replies
  • 0 likes

One LTE Bar indoors

I have been with Rogers since I moved to Canada, I am not sure why I am only getting one LTE bar inside my house, not only my device (iPhone XS) all the household devices, but If I changed it to 3G I will get full signal bars. That’s not only one pla...

No Network Unable to connect to rogers network

im getting emergency calls only, it wont connect to rogers network, getting unable to connect to selected network. i changed my sim card to new one thinking it was the problem but still the same issue. anyone else havning this problem? is this a outa...

fazlee by I've Been Around
  • 6793 Views
  • 76 replies
  • 0 likes

Official down/up speeds for Rogers Wireless

Hello everyone,Does anyone know the official download and upload speeds Rogers Wireless offers? I cannot find any documentation. I know at the end of the day a lot of factors will go into what actual speeds your device receives, but I'm just curious ...

Poor Cellular Signal in Milton

I ended up switching to rogers from virgin mobile and another line from Telus , both of them had fantastic service. But using iPhone XR and Samsung S10 + , I only get 1 bar or 2 bars (rarely) for LTE and full signal when switched to 3G. I spoke to te...

Issues with IKEv2 IPSec VPN on Rogers LTE/3G

This is on an iPhone 7 connected to Rogers LTE or 3G wireless networks. I'm having an issue when using IKEv2 IPSec on NordVPN. The VPN connection gets established properly and connections through the VPN appear to work, speedtest works, many sites co...

JP1204 by I'm Here A Lot
  • 16266 Views
  • 144 replies
  • 1 likes

Flex US Data/Voice Roaming

I can't seem to find information so, I'm hoping someone can point me to the right direction. I have an EPP wireless plan (70 Business Bundle; unlimited CAN + US calling) and it includes a Flex US Data Roaming and Flex US Voice Roaming. This is not th...

Jo99 by I Plan to Stick Around
  • 2216 Views
  • 2 replies
  • 0 likes

Resolved! New unlocked phones for VoLTE

So I understand for LTE the unlocked phone needs to support the Rogers LTE Frequencies, which I have. But is there any other requirements when it comes to VoLTE? Is as long as the phone supports the LTE bands, and VoLTE it will work, or is there some...

b-ry by I'm a Reliable Contributor
  • 10341 Views
  • 28 replies
  • 0 likes

Resolved! Toronto Subway Service

When can we expect Rogers to start wireless service on the subway? Customers do not always realize what they want. So why not be one of the first ones to do so. Thousands of people take the subway everyday, including me. We are all waiting in anticip...

h_noor by I've Been Around
  • 8811 Views
  • 8 replies
  • 0 likes

Resolved! Are Talk & Text customers eligible for Data Top-Ups? Or not

Hi!!! I just want to know if I'm eligible for Data Top-Ups. I recently cancelled my Rogers account for another cheaper service provider but Rogers called me with a $28 plan promotion every month with a free phone but with Talk & Text  plan (Unlimited...

ruruee by I've Been Here Awhile
  • 3379 Views
  • 4 replies
  • 0 likes

Is secure ftp blocked on the Rogers wireless network

Is secure ftp blocked when using the Rogers wireless network?  I am submitting this question for a colleague.  He's using a Roger's phone as a hotspot.   We have a work process that involves transferring data back and forth to remote locations using ...

creaume by I'm Here A Lot
  • 3396 Views
  • 7 replies
  • 0 likes

Resolved! LD Charges on Ext Coverage

Does anyone know what LD charges apply  on LOCAL calls  in an area of Extended  coverage. My  plan apparently does give me  Ext coverage and I have been given no less than 3 different answers by 3 different Rogers support staff, For example, my home ...

Userx333 by I'm Here A Lot
  • 4897 Views
  • 8 replies
  • 0 likes