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Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 1301 Views
  • 5 replies
  • 0 likes

Will receiving MMS while roaming trigger roam like home?

Will roam like home be triggered for receiving MMS while roaming using the settings below?   Android - Google Pixel 8 Pro Under the Rogers eSim: Disable Roaming (conect to data services when roaming)Disable Mobile Data (access data while using mobile...

mm1111 by I've been around
  • 339 Views
  • 1 replies
  • 0 likes

Super slow network 5g and LTE

Thought i would share my issue with extremely slow network speeds on Rogers in the GTA and the ultimate resolution I was given from support save others some time.I was consistently getting 0.2 Mbps speeds on both LTE snd 5g networks. I called support...

ddev1 by I've been around
  • 556 Views
  • 2 replies
  • 1 likes

Constant Internet problems

I live in Tavistock Ontario and we continue to have Internet problems with home Internet and on the Maplewood side road, which is about 10 minutes outside of Tavistock when I go to a buddies house you can not use your cell phone data out there becaus...

Voodoo666 by I've been around
  • 359 Views
  • 2 replies
  • 1 likes

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 463 Views
  • 3 replies
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Resolved! Former Shaw account - data in Can + US for no charge??

Former Shaw accounts - Plan states Shaw 27g BYOD and has Can + US unlimited calling, texting & "access your data from Canada & US" which leads me to believe data can be used in Canada + US for no additional charge. Is that correct?? Will we be charge...

Chanteleg by I've been around
  • 521 Views
  • 1 replies
  • 0 likes

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 11236 Views
  • 7 replies
  • 1 likes

Weekend Data stops come saturday at most provincial parks

My family and I spend alot of time camping, I often need to work on the road. However we notice we loose data come saturday morning late friday night at the majprity of provincial parks, where as the connecction and data speed were fine up untill fri...

dale12 by I've been here awhile
  • 704 Views
  • 3 replies
  • 0 likes

Data is Slow

Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines   **Labels Added**

A-Aron72 by I've been around
  • 516 Views
  • 1 replies
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Roaming in Italy

Hello. I've been in Italy for 2 weeks and want to turn roaming on so I can check in in my flight.Questions... I have read all the info and don't understand 2 thingsET. This seems to refer to a time frame but is it 24 hours in Italy time...or 24 hours...

Suelorrie by I've been around
  • 1082 Views
  • 1 replies
  • 0 likes

No/Low reception at Metrotown

Hi,When I’m at Metrotown (Burnaby), the reception/data connection is very slow - almost to none. I can have full bar showing on my iPhone but apps/messages don’t go through. Once I step out of Metrotown, everything works fine. But when I’m inside Met...

Eric1021 by I've been here awhile
  • 3650 Views
  • 15 replies
  • 2 likes

Slow connection

Why is my data so slow when I enter my home? When I'm outside it's much faster.     ***Added Labels***

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Tmothy12 by I'm a reliable contributor
  • 745 Views
  • 2 replies
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Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 2171 Views
  • 3 replies
  • 1 likes

Poor cell phone speeds in Barrie again

Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...

cooper2 by I've been here awhile
  • 529 Views
  • 1 replies
  • 1 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 10358 Views
  • 24 replies
  • 2 likes

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 1445 Views
  • 6 replies
  • 0 likes

Resolved! No Internet Connection on Cellular Data 4G (Ottawa ON)

Hi, I've had no internet access using 4G cellular data since March 9th. I need internet access via data to clock in at my workplace. There is no data block on my account, and my mother's phone is able to access the internet just fine via mobile data....

Nthomson by I've been here awhile
  • 1153 Views
  • 1 replies
  • 0 likes