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Coverage on a cruise ship

AT&T has a new product that is like Roam like Home but it includes 400 cruise ships along with the international land destinations for $20USD per device per day.I know that our Rogers service uses the AT&T system when we roam in the USA.Any chance we...

BuckMacklin by I'm a reliable contributor
  • 204 Views
  • 1 replies
  • 0 likes

Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 3245 Views
  • 4 replies
  • 1 likes

Poor cell phone speeds in Barrie again

Anyone else again getting very poor network speeds again in Barrie on the rogers 5g and LTE network. I tried both on my phone went from 80 mbit down to 10mbit down. I've checked it on multiple speed tests and it's the same. I have an s23. This is not...

cooper2 by I've been here awhile
  • 1796 Views
  • 9 replies
  • 1 likes

Poor Service

we have noticed that the area around 1535 Hwy 7a, Port Perry. (Walmart plaza) has the worst possible internet service  when we mentioned it the staff at two of the stores said it was a known problem and everyone complains about it. I call several tim...

bmdecosta by I've been here awhile
  • 2615 Views
  • 9 replies
  • 1 likes

Power outages and cellular data

When ever we lose power our phones with Rogers does not have cellular data. My husband is with bell and he has no problem. Why is that?     ***Edited Labels***

Karen21 by I've been here awhile
  • 3916 Views
  • 15 replies
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Data very very very slow

Cannot believe I switched from Telus to this horrible service, Rogers would be the fastest network if I was the only one using it. Very misleading motto. Waiting for my Telus sim card as I sit here typing this.lol       ***Added Labels***  

Jussau by I've been around
  • 435 Views
  • 1 replies
  • 1 likes

Resolved! Is there a way TURN OFF data service while roaming?

Hi there,   Just wanted to know if there is a way to temporarily turn off (suspend) data service from my account or ISP (e.g. Rogers) side? (not in iPhone turn cellular / roaming off).   I see there is different opinions about why there is still data...

HowardL by I plan to stick around
  • 1947 Views
  • 10 replies
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Phone and data down

Hello, from today's morning, I dont have any data on my phone, and I can not even receive calls with their name of phone number, and it just shows No caller ID even for my saved numbers, I am on the rogers lie for 4 hours and I need  the issue to be ...

Will receiving MMS while roaming trigger roam like home?

Will roam like home be triggered for receiving MMS while roaming using the settings below?   Android - Google Pixel 8 Pro Under the Rogers eSim: Disable Roaming (conect to data services when roaming)Disable Mobile Data (access data while using mobile...

mm1111 by I've been around
  • 892 Views
  • 1 replies
  • 0 likes

Super slow network 5g and LTE

Thought i would share my issue with extremely slow network speeds on Rogers in the GTA and the ultimate resolution I was given from support save others some time.I was consistently getting 0.2 Mbps speeds on both LTE snd 5g networks. I called support...

ddev1 by I've been around
  • 1633 Views
  • 2 replies
  • 1 likes

Constant Internet problems

I live in Tavistock Ontario and we continue to have Internet problems with home Internet and on the Maplewood side road, which is about 10 minutes outside of Tavistock when I go to a buddies house you can not use your cell phone data out there becaus...

Voodoo666 by I've been around
  • 713 Views
  • 2 replies
  • 1 likes

Resolved! Former Shaw account - data in Can + US for no charge??

Former Shaw accounts - Plan states Shaw 27g BYOD and has Can + US unlimited calling, texting & "access your data from Canada & US" which leads me to believe data can be used in Canada + US for no additional charge. Is that correct?? Will we be charge...

Chanteleg by I've been around
  • 1189 Views
  • 1 replies
  • 0 likes

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 15805 Views
  • 7 replies
  • 1 likes

Weekend Data stops come saturday at most provincial parks

My family and I spend alot of time camping, I often need to work on the road. However we notice we loose data come saturday morning late friday night at the majprity of provincial parks, where as the connecction and data speed were fine up untill fri...

dale12 by I've been here awhile
  • 1155 Views
  • 3 replies
  • 0 likes

Data is Slow

Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines   **Labels Added**

A-Aron72 by I've been around
  • 778 Views
  • 1 replies
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Roaming in Italy

Hello. I've been in Italy for 2 weeks and want to turn roaming on so I can check in in my flight.Questions... I have read all the info and don't understand 2 thingsET. This seems to refer to a time frame but is it 24 hours in Italy time...or 24 hours...

Suelorrie by I've been around
  • 1761 Views
  • 1 replies
  • 0 likes