I just got Roger's Ignite TV and internet and installed the Ignite TV app on my Galaxy S9. I can watch a program on my phone but I can't see any options for casting to a TV or Chromecast device. Is this not possible? *Added Labels*
Hello i have an existing rogers account that ends with (redacted). I activated my rogers ignite home internet yesterday and i am trying to link the internet account to my rogers but it wont allow me to link. It says the accoint is already registered ...
Does anybody know why a device that is connected to your network would not show up on the list of connected devices? On the wifi hub app I've checked under "Connected Device" as well as "Not Connected Device" list and the device in question does not ...
haven't been able to access My Rogers for more than a week now. Can see my amount owing but can't access anything else on My Rogers, including downloading my bill or looking at the bill. Just the amount owing when My Rogers page loads, nothing else...
Hey everyone. What is going on with the Rogers Sportsnet new app? Ever since they changed the design, I am buffering constantly, and being kicked off the channel I am watching. Many errors in this new app. Rogers IT, please get this sorted! *Added ...
I tried to upgrade my phone on the myrogers app, and it would have a "Sorry! Something Went Wrong." error when I clicked checkout. So I switched to desktop, used 2 different browsers, and am getting the same error on the page before the one with the ...
New to rogers. How do I see my bill from the app. I click billing and see "current balance" 0 (payment required by date X) . Then below that is "view bill" which shows a higher number. Which one here is the bill i have to pay. What does the current b...
Why am I getting this detail not available message on myrogers app? Is this a widespread problem, or is it just me with this problem? ***Added Labels***
my mac does not allow me to view rogers PERSONAL BILL from either chrome or safari -browsers- I tried changing the "user agent" on Develop tab - but still cant view my bill.:) I can pay it no problem (LOL ) but I cant see my bill. I heard Rogers sit...
I recently started casting live tv and on demand from the Ignite TV app to my TV. There are white subtitles appearing on everything I watch. All options under accessibility in the app are turned off. Subtitles are also turned off in my settings of my...
Since I got this, it always logs me out. I have to login again and again. I closed and even uninstalled the apps. It worked for a while then need to login again. And sometimes even if I correctly entered my info, it won't login. I have to reenter lot...
The title says it all. I’ll be watching a show, change channels and no more sound. Laptop speakers are at %100. Have to close browser and reopen it to get sound. *Added Labels*
I just got Roger's Ignite 75 set up on August 24th and for some reason I cannot access the "My Services" tab on either my app or on my browser. I assume this is where I can see my usage information, etc.. is this normal for a new account?I can see my...
I recently had a new modem installed in my home and now the my wifi app doesn’t work at all. It just tells me when opening the app that it cannot connect to the modem at this time. I am completely on wifi when doing so. I’ve called tech support on th...
Hi, This started happening a few weeks now where I open the Rogers Anyplace TV app on my Google Pixel 3A. When I first start the app and select a channel, nothing loads (the blue coloured waves just keep cycling) and no error is presented. I have to...
Does the ignite tv app cast in Dolby 5.1 etc? **Labels Added**
I have the ROGERS APP on my phone and it's worked great for the past couple years - now it won't update the usage for my Rocket Hub - I can go on the ROGERS website and get it there no problem but I can't get it using my phone.And as you know using t...
Hi there, I posted a comment on the Google Play store re the Ignite TV app routinely crashing. I received an email to come here and join the community but appears my ability to post comment on the Ignite TV app board has been disabled. Please send li...
I have updated my IOS on iPad to 14. I’ve sign in to my Rogers account, have reinstalled app, rebooted modem and nothing helps. my iPad is the only device I can’t access the app on. Rogers tech support and customer service cant/won’t help. Wont open ...
Every time I want to make changes to my tv package, I get a message that states "Sorry, we are unable to load the data". It doesn't matter if I click add channels or change bonus channel. I have tried chrome, edge and firefox. Tried it from my phone ...
