Since I got this, it always logs me out. I have to login again and again. I closed and even uninstalled the apps. It worked for a while then need to login again. And sometimes even if I correctly entered my info, it won't login. I have to reenter lot...
The title says it all. I’ll be watching a show, change channels and no more sound. Laptop speakers are at %100. Have to close browser and reopen it to get sound. *Added Labels*
I just got Roger's Ignite 75 set up on August 24th and for some reason I cannot access the "My Services" tab on either my app or on my browser. I assume this is where I can see my usage information, etc.. is this normal for a new account?I can see my...
I recently had a new modem installed in my home and now the my wifi app doesn’t work at all. It just tells me when opening the app that it cannot connect to the modem at this time. I am completely on wifi when doing so. I’ve called tech support on th...
Hi, This started happening a few weeks now where I open the Rogers Anyplace TV app on my Google Pixel 3A. When I first start the app and select a channel, nothing loads (the blue coloured waves just keep cycling) and no error is presented. I have to...
Does the ignite tv app cast in Dolby 5.1 etc? **Labels Added**
I have the ROGERS APP on my phone and it's worked great for the past couple years - now it won't update the usage for my Rocket Hub - I can go on the ROGERS website and get it there no problem but I can't get it using my phone.And as you know using t...
Hi there, I posted a comment on the Google Play store re the Ignite TV app routinely crashing. I received an email to come here and join the community but appears my ability to post comment on the Ignite TV app board has been disabled. Please send li...
I have updated my IOS on iPad to 14. I’ve sign in to my Rogers account, have reinstalled app, rebooted modem and nothing helps. my iPad is the only device I can’t access the app on. Rogers tech support and customer service cant/won’t help. Wont open ...
Every time I want to make changes to my tv package, I get a message that states "Sorry, we are unable to load the data". It doesn't matter if I click add channels or change bonus channel. I have tried chrome, edge and firefox. Tried it from my phone ...
Hello!So since Friday august 27th, I have not been able to use my Disney plus star account on my tv or my phone. I have a roku box and it works on that, now I’m using the same wifi but my roku is giving me a different up address than my phone and tv....
My package is coming to an end so I have to get a new one. I was talking with a Rogers representative and was told that I could accept my Special offer, but I don't have to get a home phone, therefore saving me money. I was told that I could choose h...
Just as the title says, why is there no pause button for my Ingnite cable boxes? They show up in the WiFi app same as any other device, minus the pause button. Don’t know much about how networks and routing works, but it seems like it should be a sim...
I have recently begun getting messages telling methat I have to change the email address I am usingas a user name to log in to MyRogers. But theemail address I am using is the ONLY email addressI have - my full rogers.com address. e.g. -fictitious_pe...
I am so sorry but this defies the whole purpose of using this app unless the purpose of the app is mainly to make money by using data. When I go the gym, I use the wifi provided there. Every time I use the app to watch something recorded, it keeps go...
I have uninstalled and reinstalled MyRogers. I have restarted my phone twice. Everytime I open the app it says no internet connection and won't let me login. ***Edited Labels***
i upgraded to Ignite TV about 3 weeks ago. as part of my package I have both Sportsnet & WWE Network. Both channels have apps and online components to access more programming, For 3 weeks everything has been working well. but on june 1 i tried to log...
Hi there; sorry for my delay. But I was requested to post this there, that the MyRogers app activated my microphone for 9 seconds while running in the background. I was wondering why it would do that?I downloaded an app called AntiStalker from the Pl...
I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...
Hi, Recently, I have this issue. I noticed that for one channel, namely Fairchild TV, once in a while, recordings could only be played on the Ignite TV app for about 2 minutes or so. I tried it on 2 different Android tablets and 2 different iOS t...