Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...
Hello,Why you are blocking https://stackoverflow.com"Stack Overflow" when parental control is on?My kids need it for their studyAny help?ThanksJamil **Labels Added**
Unable to find payments made in app: I find it very frustrating, & a little unbelievable for a communications company, that payment history is not available in the app. *Added Labels*
I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...
I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager? ***Added Labels***
Trying to access TSN 5 on the TSN app but won't allow me to wondering how to fix this.
My biggest reason for using the Ignite Wi-Fi app is to remote check on the status of the Gateway and pods when my internet appears to be offline. My goal is to reboot the modem w/o physically unplugging it/replugging it. But because the app always wa...
Sometimes when i tried to pause or unpause a device it does nt work just wait sign appears and i have to clode the app and start again sometimes more than twice. *** Edited Labels/Title ***
I have downtime scheduled on my kids iPhone and iPad and it’s not working... even though my ignite app says the downtime is schedule; I continue to see my kids able to access the internet on their tablets. It worked when I first set it up for a day o...
My Rogers will not launch. Why does My Rogers not launch when I select it. ***Edited Labels***
When I try to watch live tv with the app, viewing keeps being interrupted by Amber Alert that was resolved 8+ hours ago ***Added Labels***
We have created profiles and assigned devices to users. This lasted about 5 days when all of the devices then showed up as not assigned. They cannot be assigned back to users. I then discovered that they ARE still assigned, somewhere, because time...
Hello, So I noticed this started happening about a week ago when trying to use the AnyplaceTV feature on my computer. I get an error that comes up that says "TITLE HERE is currently unavailable. Please try refreshing your browser or try again later."...
Recordings watched through the Ignite TV app are displaying poorly most of the time on my Samsung devices. Fuzzy and pixelated, like it is not playing in full HD resolution.Pausing and waiting a minute before playing does not help, if it starts poor ...
Couple items: 1. The games do not stream in HD on the desktop PC/website. The PC is hardwired and the internet speed is fine. For reference, I can stream bootleg games in HD side-by-side the lower resolution NHL Live streams.... This happens with all...
Hi Everyone,I'm new to this community forum.I've recently subscribed to Ignite Internet 150u, and I'm waiting for my wifi router to be delivered.After I log in into MyRogers account and select the "Profile & settings" tab, it automatically logs me ou...
I live in Ottawa. I purchased NHL Live and stream it through my Teksavvy DSL internet. It should block local Ottawa games. It does not. Instead it blocks Toronto games. For some reason the streaming service thinks I am in Toronto. I talked to Teksavv...
We regularly use the mobile app to pause data on our kids phone successfully. Recently, the feature has stopped working. When we turn off data, the kids get a mobile message that data has been stopped, however the data remains accessible. We have con...
I am constantly getting this error on multiple browsers. You don't seem to have that product Close We’re sorry, we can’t give you the information you requested as it seems you are not currently enrolled in that product.If you would like to add ...
Hi. As title suggests. App crashes unexpectedly when running the speed test function inside the MyWifi app. Cannot use the Ignite wifi hub app because I have the CODA gateway by Hutton (white box).Device: iPhone 12 Pro MaxiOS: 14.3Reproducible: Each ...
