MyRogers & Rogers Apps
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Rogers Business Self-Serve

I’m two days nEw to Rogers on a brand new iPhone 8plusBusiness app keeps crashing.It starts to load then crashes.I’ve deleted and reinstalled and it doesn’t t help.       ***Edited Labels***

sarahdan by I've been around
  • 7150 Views
  • 11 replies
  • 0 likes

MyRogers Not Working on Android 8.0

The MyRogers app was working great on my Note 8 when it was running Android 7.0 however as I updated to latest Android 8.0 today whenever I open the app it only loads a blank screen on the start up and automatically crashes after few seconds. Any ide...

GarryJoshi by I've been around
  • 8641 Views
  • 25 replies
  • 1 likes

MyRogers Not Working on Android 9

After all the updates, the app still doesn't work for me. As soon as I sign in, the app stops displaying usage and I can only download my bill and not see transactions/payment history. I've done the fix listed here and it seemed to work the first tim...

mrmech by I've been around
  • 2864 Views
  • 4 replies
  • 0 likes

Resolved! Need a transactions copy

My email program has not work properly, lost my copy of my transactions on January 31, 2019, could you resend a memo of the new programs I acquired on that date     ***Added Labels***

Sorgel by I've been around
  • 2230 Views
  • 3 replies
  • 0 likes

Changes to Login November 2018

I am often getting the message below when I try to log in. It is a new message for me. It is currently Saturday morning (24 Nov 18) when it is usually a low demand time. But I tried 4 times up to 2-3 minutes! Is anyone else experiencing this problem?...

You are almost there.jpg
User14 by I'm a trusted contributor
  • 7743 Views
  • 42 replies
  • 0 likes

Resolved! Payment History - Sorry, you don't have any history

  The Payment History function in Billing and Payment was not working for me.  I could view my bill so I could not figure it out.  In my case I got the message "Sorry, you don't have any history".  I believe the billing system account number was miss...

User14 by I'm a trusted contributor
  • 3944 Views
  • 3 replies
  • 0 likes

Rogers NHL LIVE - Invalid Credentials error

I’m having issues signing in. I just redid my services with Rogers as my contract has ended and I now have the steaming NHL service free for a year. When I type in my Rogers account info for the NHL service it tells me ‘Invalid Credentials’. Where do...

3Apples by I'm here a lot
  • 6068 Views
  • 7 replies
  • 0 likes

Resolved! Small Business - reserve a device

So I have a small business account with business self serve... but when I go to reserve a device (making sure i am good to go for the next iPhone launch ) it redirects me to Rogersdirect.ca, which I do not have a log in for and am not sure how to cr...

Data Manager Not Working

I had set  a data limit for my daughter, and when she hit it over a week ago, I shut off her data via the MyRogers app (and confirmed via the Rogers website) , but a week later, she has managed to use another .5 GB of data. I thought she may have bee...

vikz by I've been around
  • 3929 Views
  • 3 replies
  • 0 likes

Resolved! Pop ups over MyRogers

It has been bad enough that we have had to deal with constant advertising on the Rogers pages, but now I am seeing a pop-up telling me about how to manage my share everything data, when all I want to do is see my services and bill.   And I don't even...

BS by I'm a senior advisor
  • 8384 Views
  • 4 replies
  • 1 likes