I have been unable to view my data usage for the phones in my plan for 5 days now, anyone else having this problem?We have a shared plan and don't want to go over the data as the overage charges are absolutely ridiculous. ***Edited Labels***
Is there a way for me to make it so that when 1 line uses 25GB of data it automatically turns it off and uses the slown down data (because I'm on an infinite plan)? *Added Labels*
How to block not pause a device connected to the ignite modem? I see no such feature to block a device. I only see pause a device. Thanks. ***Edited Labels***
I've recently got an Android tablet and installed Crave on it. Tried to log in with my Rogers subscriber info but I'm stuck in the captcha verification. No matter how many times I do the verification, it always loops back to the "I'm not a robot" pro...
A two and a half hour wait is NOT customer service, by the way ... I'm trying to change some of the Flex channels, in the first month of using Ignite, and when I try to deselect mostly the sports channels, I get this coming up: Removing 4K Chann...
Hello, I used to be a Rogers customer a few years ago so I do have an account on here, but now I'm trying to order Ignite 500u and every single time I get to Check availability it just "loads" forever, this is happening on my laptop, PC and phone so...
Rogers support told me it takes up to 24 hours in order to be able to log into Crave TV using Rogers account. I have Crave+HBO+Movies on my Ignite TV account and I can access content using Rogers boxes but 4 days after Ignite TV is installed I still ...
I just got Roger's Ignite TV and internet and installed the Ignite TV app on my Galaxy S9. I can watch a program on my phone but I can't see any options for casting to a TV or Chromecast device. Is this not possible? *Added Labels*
Hello i have an existing rogers account that ends with (redacted). I activated my rogers ignite home internet yesterday and i am trying to link the internet account to my rogers but it wont allow me to link. It says the accoint is already registered ...
Does anybody know why a device that is connected to your network would not show up on the list of connected devices? On the wifi hub app I've checked under "Connected Device" as well as "Not Connected Device" list and the device in question does not ...
haven't been able to access My Rogers for more than a week now. Can see my amount owing but can't access anything else on My Rogers, including downloading my bill or looking at the bill. Just the amount owing when My Rogers page loads, nothing else...
Hey everyone. What is going on with the Rogers Sportsnet new app? Ever since they changed the design, I am buffering constantly, and being kicked off the channel I am watching. Many errors in this new app. Rogers IT, please get this sorted! *Added ...
I tried to upgrade my phone on the myrogers app, and it would have a "Sorry! Something Went Wrong." error when I clicked checkout. So I switched to desktop, used 2 different browsers, and am getting the same error on the page before the one with the ...
New to rogers. How do I see my bill from the app. I click billing and see "current balance" 0 (payment required by date X) . Then below that is "view bill" which shows a higher number. Which one here is the bill i have to pay. What does the current b...
Why am I getting this detail not available message on myrogers app? Is this a widespread problem, or is it just me with this problem? ***Added Labels***
my mac does not allow me to view rogers PERSONAL BILL from either chrome or safari -browsers- I tried changing the "user agent" on Develop tab - but still cant view my bill.:) I can pay it no problem (LOL ) but I cant see my bill. I heard Rogers sit...
I recently started casting live tv and on demand from the Ignite TV app to my TV. There are white subtitles appearing on everything I watch. All options under accessibility in the app are turned off. Subtitles are also turned off in my settings of my...
Since I got this, it always logs me out. I have to login again and again. I closed and even uninstalled the apps. It worked for a while then need to login again. And sometimes even if I correctly entered my info, it won't login. I have to reenter lot...
The title says it all. I’ll be watching a show, change channels and no more sound. Laptop speakers are at %100. Have to close browser and reopen it to get sound. *Added Labels*
I just got Roger's Ignite 75 set up on August 24th and for some reason I cannot access the "My Services" tab on either my app or on my browser. I assume this is where I can see my usage information, etc.. is this normal for a new account?I can see my...