I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...
Hi, Recently, I have this issue. I noticed that for one channel, namely Fairchild TV, once in a while, recordings could only be played on the Ignite TV app for about 2 minutes or so. I tried it on 2 different Android tablets and 2 different iOS t...
I had set my cusadmin password to something other than 'password' when I first got the modem a couple of years ago. I installed MyWifi the other day and it wouldn't connect if I gave it the password I had set. As a last resort, I tried 'password' an...
I just called and got setup a move of my services to later in June... I just looked and my account says it is cancelled. Is this suppose too happen for an address change? **Labels Added**
My app won’t allow me to set my alarm, comes up as disarmed when it actually is armed. My camera comes up as failure in the app. Removed app and reinstalled no difference. App is consistently double beeping at me every 30-45mins with no errors on the...
i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...
Several times per day I see this notification from "MyRogers" on my Android phone (Galaxy S10+, Android 11) that says "MyRogers is measuring network performance". If I tap the notification, nothing happens. The notification can be cleared, or else...
Sorry if this is a repost, but when I tried posting from my iPad things seemed to stall when I tried to submit. Anyway, after months of getting an under maintenance message every time I tried the app from my iPad over wifi, with the latest version ...
How do you use mobile phone number as payment method for merchants online? So your purchase is charged to your phone bill. *** Edited Labels/Title ***
I need to have access to my ignite tv *Added Labels*
Hi, I just got a text message from the usual Rogers number (where I’ve received messages before) with a verification code. I didn’t request one, should I assume that someone is trying to access my account?Thanks **Labels Added**
Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...
Hello,Why you are blocking https://stackoverflow.com"Stack Overflow" when parental control is on?My kids need it for their studyAny help?ThanksJamil **Labels Added**
Unable to find payments made in app: I find it very frustrating, & a little unbelievable for a communications company, that payment history is not available in the app. *Added Labels*
I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...
I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager? ***Added Labels***
Trying to access TSN 5 on the TSN app but won't allow me to wondering how to fix this.
My biggest reason for using the Ignite Wi-Fi app is to remote check on the status of the Gateway and pods when my internet appears to be offline. My goal is to reboot the modem w/o physically unplugging it/replugging it. But because the app always wa...
Sometimes when i tried to pause or unpause a device it does nt work just wait sign appears and i have to clode the app and start again sometimes more than twice. *** Edited Labels/Title ***
I have downtime scheduled on my kids iPhone and iPad and it’s not working... even though my ignite app says the downtime is schedule; I continue to see my kids able to access the internet on their tablets. It worked when I first set it up for a day o...