MyRogers & Rogers Apps
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Download of MyRogers App not working

The other day I attempted to log in to MyRogers app on my Samsung Galaxy S24 Ultra (One UI version 6.1 and Android Version 14). Was not able to log in without updating the MyRogers app software. Was not able to open the MyRogers app after the update....

ValerieH by I've been around
  • 46 Views
  • 0 replies
  • 0 likes

Rogers Xfinity - Downtime Schedules

Rogers really needs to upgrade this app. It would be great to be able to put a timer on certain devices so I can prevent my kids from accessing the wifi at night. Come on Rogers, this would be so easy for you to make happen

Nanaimo76 by I'm here a lot
  • 112 Views
  • 1 replies
  • 0 likes

Xfinity app not working

After an update, Xfinity app doesn't work anymore, it's just keep goes in some loop when I press the login button.       ***Edited Labels***

Rajijp by I've been around
  • 105 Views
  • 1 replies
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Rogers Xfinity Stream app - Location issue?

I have already opened two support tickets for this issue and it has not been resolved yet. When trying to stream on any of my Apple devices (iPad, iPhones) with latest versions of IOS and streaming app. Whenever I try to stream LIVE Tv or recordings ...

Myre15 by I'm here a lot
  • 930 Views
  • 11 replies
  • 0 likes

Xfinity App looping login

Last night the app worked fine to pause a device on our system.  Trying to login this morning and getting a constant loop, have tried from my Samsung S22 and from an iphone with the same looping issue.  I've cleared cache, deleted cookies, uninstalle...

tanyraso by I've been around
  • 128 Views
  • 1 replies
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Resolved! MyRogers Internet Usage Missing Data

When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12.  I can see previous data, et...

57 by Resident Expert
  • 18018 Views
  • 72 replies
  • 0 likes

Smart home monitoring App

Rogers, supposedly a very large company who knows about tech. You have the worst smart home monitoring app in the world. It never logs in or signs in using biometric fingerprint. One out of ten times maybe. App is always crashing or freezing. It does...

aa3111 by I've been around
  • 151 Views
  • 1 replies
  • 0 likes

"Change my wireless number" webpage not working

It has been a while that the webpage shows nothing after click the button.   If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...

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ANewUser by I've been around
  • 125 Views
  • 1 replies
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No Sound On Single Show?

My neighbour is a Rogers customer, and was watching Beast Games with her son on Prime Video.    They've watched something like 8 of the 10 episodes.    When attempting to watch the next episode, there is no sound for it at all.   All other Prime Vide...

robtoe by I'm a reliable contributor
  • 160 Views
  • 1 replies
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Sign-in to Rogers Xfinity app keeps looping.

Getting Xfinity installed in two days, told I need to be signed-in to the App when that takes place.  I have installed the App but on sign-in I get to the phase where a security number is sent to my email or text. I enter this and the screens just ta...

Podge by I've been here awhile
  • 673 Views
  • 4 replies
  • 0 likes

Rogers Xfinity Stream App on Fire TV Devices

Ability to rewind and restart shows on Firestick App:   Due to the exorbitant cost of the set top box rental ($18 — was like $5 at one time and only 1 free with current promo) I opted for a Firestick as the sales rep told me the app was great.While t...

adjem by I've been here awhile
  • 465 Views
  • 2 replies
  • 0 likes

What codec does the igniteTV app uses?

Greetings all, Been playing around.  Installed the igniteTV app on a few devices.   Do not have a problem on newer phones/devices.  Still works on a S10 but it chokes on Nexus 6.  The Nexus 6 is not that old.  Still plays video from youtube and ctvne...

Rogers Xfinity app login loop pixel 7

Cannot login on Xfinity app (not Shaw version) goes into login loop where it repeatedly opens browser. Default chrome browser, no add-ons, android version is up to date. Only thing I can think of is my equipment has not been delivered, it is schedule...

GrimOTW by I've been around
  • 219 Views
  • 1 replies
  • 0 likes

Rogers Xfinity Stream App Constant Logouts

I use the xfinity app on my iPhone. I find myself having to sign in multiple times a day. I was watching something, had to stop for a couple of hours, and when I wanted to resume I was logged out. This happens all the time. Very frustrating!   *Added...

Janfam by I'm here a lot
  • 614 Views
  • 7 replies
  • 0 likes

Rogers Xfinity Stream app for Android TV

For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...

Dgftv by I've been around
  • 6446 Views
  • 5 replies
  • 0 likes