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Rogers & PlayStation Issue

Currently on Ignite 1 Gbps plan. Modem is an XB7 and I use that equipment (don't have my own third party router). Seems that since the end of January I've been having issues connecting to online play with either my PS4 or PS5. Every time I have to lo...

Tad by I'm here a lot
  • 5121 Views
  • 16 replies
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Resolved! XB8 and ASUS Router

Hi all, Just got the XB8, I was wondering if I could utilize the wifi 6 on the modem but disable the 2.4 and 5 ghz and use the 2.4 and 5 ghz from the ASUS router? Is this possible? Would I keep the modem in gateway mode and setup the ASUS as an AP so...

Nuke71 by I've been here awhile
  • 570 Views
  • 2 replies
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Resolved! Are faster upload speeds planned?

So I have Ignite 1.5 Gbps plan, but only with 50 Mbps down. I was wondering if Rogers has any plans to upgrade their upload speeds at all. Bell is offering symmetrical on all their FTTH plans, and I am curious if Rogers will ever match it.    *** Edi...

libertb by I've been here awhile
  • 974 Views
  • 4 replies
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Resolved! Rogers 1.5Gbps - Now throttled to 500mbps (Was 1700-1900)

I have serious concerns that Rogers may be under-provisioning modems in areas where the network cannot handle the loads, potentially affecting service quality. I recently upgraded from 1 Gbps to Ignite 1.5 Gbps and was consistently benchmarking at 19...

Smols by I plan to stick around
  • 1187 Views
  • 9 replies
  • 0 likes

Moca with Ignite

Hello. I recently got the new ignite bundle with 1.5 gigabit and the white gateway modem. I made an inquiry several months back and @Datalink provided a ton of knowledge which made some things clearer to me. But with the ignite setup we had to change...

moca-1.jpg moca-2.jpg
JiveMiguel by I plan to stick around
  • 4695 Views
  • 9 replies
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Every morning, my internet connection has dropped.

For the last few weeks my internet is out every morning and requires a hard reset. I have done a few internet searches and this seems to be a common problem but there are no clear answers. I cannot find a clear answer on this forum and other users ha...

e16mls by I've been around
  • 445 Views
  • 1 replies
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no internet for days

havent been able to access my phone on any thijg because rogers is down and who knows when itll start working again       ***Added Labels***

sav3 by I've been here awhile
  • 242 Views
  • 1 replies
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Internet keeps disconnecting

I tried unplugging modem and 3rd party router.This problem seems to happen more frequently. I am now entering the info into my phone (notes) - time/day of disconnection and duration.It went down Tuesday and now today. I don't recall how long it was o...

Pguy by I plan to stick around
  • 151721 Views
  • 1031 replies
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Restored emails from Rogers Yahoo

I deleted the contents of a folder within my inbox in error, and sent a restore email request to Yahoo Customer Care. All emails from the particular folder were not restored, only emails from the Trash folder. Is there a reason why deleted emails in ...

Fatima17 by I've been around
  • 320 Views
  • 1 replies
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weak Wifi

Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...

DayPol by I plan to stick around
  • 714 Views
  • 6 replies
  • 0 likes

Modem issue

My Modem keeps buffering which then turns off and my TV screen goes black.  The modem itself seems to get really warn as well.  How long is a life span of a Modem mine is approximately 5 years old. I look forward to hearing back from you. Regards,Kar...

Hoops26 by I've been around
  • 251 Views
  • 1 replies
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Configuring roborock

Roborock not seeing the gateway and wouldn’t connect     ***Edited Labels***

Jfiszman by I've been around
  • 1118 Views
  • 3 replies
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What is going on with ping and latency on Rogers network?

I switched from Teksavvy VDSL 25/10 to Rogers 1.5gbps fiber several months ago. I was very surprised to find a significant increase in latency across almost every game server I play on. This is also taking into account my previous VDSL line had a fir...

roytoy by I'm here a lot
  • 2213 Views
  • 14 replies
  • 3 likes

Extremely high latency and slow speeds

I've been having these issues for the past few days. I'm currently on a 500mbps business plan, getting latency in the 800ms+, and speeds varying from 15mbps to 250mbps.Rogers support reps refuse to send out a tech because I don't have Ignite, so they...

rsrevo by I'm here a lot
  • 1012 Views
  • 8 replies
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Port forwarding on the ignite router/modem

before you tell me to download the ignite app... no... just no... i shouldn't have to launch an app on my mobile phone to control a setting in my internet router/modem when im already sitting on my computer in my modems admin panel, i didn't have to ...

Ldeforge by I'm here a lot
  • 1454 Views
  • 10 replies
  • 2 likes

internet freezing a little , but speed is ok

Hi,I just switch from FIDO (75M download speed, modem CODA 4582 ) to Rogers (150M download speed, Ignite WiFi modem Gateway gen 2),  I use wired  connection  to my computer and wireless connection  to my tablet. The issue is video offten freezing whe...

starca by I've been around
  • 198 Views
  • 1 replies
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Resolved! Setup *without* Ignite HomeConnect App

Dear all,I would like to setup features on my Ignite WiFi Gateway (Gen 2) modem. I cannot use Ignite HomeConnect App as I do not have a Android or iOS phone. I am using the web interface on the modem and it points me to ignitewifi.rogers.com which th...

Best mesh system for Ignite?

We just had Ignite 1.5 gig installed and my old mesh network (TP Link AC1200) doesn't seem to play nicely with the new modem - it drops the speed down to under 10 mbps! Any suggestions on which mesh network to go with? (I'm not interested in renting ...

TA70 by I've been around
  • 3443 Views
  • 2 replies
  • 0 likes