Hello, I just received my new XB8 modem after signing up for a self-install. My home had Rogers some 8 years ago. The existing setup from the previous install had a 3db attenuator on the coax before entering the old Hitron Modem. I would like to...
I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...
I recently bought a new iPhone pro max 16. When I try to create my email account through the mail app, it brings me to rogers member credentials website. It says I have to reset my password, then when I click reset it says contact rogers due to enhan...
Hi there, I just recently subscribed to Roger's 5G Home Internet for a rural cottage. As it is a seasonal cottage, I will only need the internet service for just over half of the year. With previous providers, I have been able to put a seasonal servi...
A little rant, but more so, reaching out for some WiFi help/advice..... Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease - including my Canon laser Printer, its listed as ...
WOW I NEVER HAD THIS LAGGING SO MUCH WHEN I WAS WITH FIDO INTERNET!!! WHEN THEY SWITCHED TO ROGERS IGNITE I CANT EVEN FINISH MY GAME AND COMPLETE MY QUEST COZ OF SO MUCH LAG AND ITS GETTING FRUSTRATING NOW!!!!!! EVERYTIME MY GAME FROZE FOR LIKE 5 SEC...
Hi there, for the past year, I've been getting sporadic drops in speed and increases in latency. Usually, I will be getting 900 down and 150 up, with a good latency of only 20-50. However, ever since they did work in the neighborhood (putting down fi...
2 days ago, our wifi network was completely fine. Fast forward to the next morning, and suddenly we are experiencing constant packet loss and ping spikes. This was very noticeable when streaming or playing online games. A technician came in today, ra...
So, we've been having intermittent outages in our area for the past few months - some days good, some days bad - always microdrops of 1-2 minutes. Just long enough to break a WFH meeting or knock you out of a game. I've raised this with tech suppo...
How can I change my wifi network name without using the HomeConnect App? ***Edited Labels***
I have been rogers customer for many years as in past they've been really good but for the past 2 to 3 yrs now ROGERS became terrible, especially internet service.I have been calling rogers for past 2 going to 3 years now about my internet on tempora...
Rogers has installed a fiber box on the side of the house and buried the fiber in my front lawn but the main truck line on the road has not been put in yet. Is there a way to know when that line will be put and when I will get fiber at my house.
I see all the WiFi devices, but it doesn't show any of the devices connected directly to the modem/router. Is there any way to fix this? *** Edited Labels ***
Please am having issue connect my new ignition home free home connection without outlet
Hi Everyone,Hoping for some advice on who to contact regarding the below issue:Recently (beginning OCT 7th) every day beginning at or around 4pm until 11pm,our upload speeds have been reducing from 150Mbps to as low as 16Mbps. This new change prompte...
For context, I have two wifi routers - one from Rogers (XB7), the other from Google. Using a Windows laptop, connected to the Rogers router. Using Chrome browser, was unable to connect to one of the big five Canadian bank websites (it gave error so...
I’ve had 4 techs out here in the last 2 weeks to fix my internet issues. The connection drops randomly throughout the day between 5-30 seconds at a time and continues until I either remove and re-add the coaxial cable or power cycle the modem.Every t...
My MIL has been without Rogers phone, internet and tv services for going on 2 days in downtown Toronto, apparently due to construction in the area of Eglinton and Redpath. Her whole building is out. She's been told it could go on for days. How is thi...
Continuous packet loss of upto 15% while gaming. It happens to one game only (Counter strike 2). Other game that I play is GTA5 which doesn't have any issues that I can notice as it is not FPS game.It is very irritating and I have tried most of the t...
Help,The option to choose "Security Mode" WPA2 under Private Wifi-Setting is greyed out.I need the setting to be WPA2, it is set by default for WPA3How can I change it???See image below of the setting
