Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Unlock 5g home Internet sim to use with external modem

Hi, I just got the 5g home Internet for my house in a rural area. It came with the Nokia Fastmile 3.2 gateway which is an indoor unit and I got 1 bar of LTE with 5mbs download. I bought a ZTE mc7010ca external modem so I can mounted it on the roof to...

Lnthai2002 by I've been here awhile
  • 727 Views
  • 2 replies
  • 0 likes

XB7 modem: disabling DHCP but keeping WIFI on

I want to use XB7 modem as Wi-FI extender, but turned off its DHCP server functionality , as it's run on my own router connected to Nokia fiber modem and handling Private to Public network routing. When I go to bridge mode, Wi-Fi would not be availab...

molotov by I've been here awhile
  • 305 Views
  • 1 replies
  • 0 likes

Home Page disappeared

Yesterday my Rogers Yahoo Home Page just disappeared and the icon was replaced with a My Yahoo Icon. The page looks nothing like the Home Page that I had. I have been looking all day to possibly try to rebuild it, but the template that I used way bac...

brownkm by I'm here a lot
  • 1688 Views
  • 12 replies
  • 0 likes

Internet Disconnections

I upgraded to the new XB8 modem which was working fine for a while but it has recently started intermittedly disconnecting for short periods. Both wired and wireless internet drop for about 2-10mins each time, every 1-3 hours or so, but the white lig...

JordanB2 by I've been here awhile
  • 511 Views
  • 2 replies
  • 0 likes

Installing new Router with rogers modem

I have been having issues on and off since installing my 2.5 GB internet outside Hagersville.  It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...

PapaStove by I've been here awhile
  • 617 Views
  • 2 replies
  • 0 likes

Rogers Ignite and Smart Device . !

If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...

nexxstep by I've been here awhile
  • 6724 Views
  • 7 replies
  • 0 likes

New Netgear Modem

Hi I get this modem from Amazon NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1I have rogers modem at my main floor but I am wondering if I can add another modem through the Co-ax port to my basement     ***Edited Labels***

Majd by I've been here awhile
  • 1461 Views
  • 4 replies
  • 0 likes

Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 4777 Views
  • 14 replies
  • 0 likes

Rogers Xfinity

Looks like the Rogers Ignite brand is history.  Say hello to Rogers Xfinity.  (That feels REALLY weird to type!)   https://www.rogers.com/support/tv-streaming/what-you-need-to-know-about-rogers-xfinity   My Ignite TV and HomeConnect iOS apps updated ...

-G- by Resident Expert
  • 13467 Views
  • 35 replies
  • 3 likes

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
  • 5000 Views
  • 8 replies
  • 1 likes

Resolved! When to upgrade Rogers modem?

I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh.  I have bridged my Rogers modem, and I have 6 Googl...

roses4u by I've been here awhile
  • 22318 Views
  • 4 replies
  • 0 likes

How to increase WiFi download?

According to Speedtest, my download speed is in the 940-975 MBPS range and my upload is consistently 179 MBPS. Is there a way to increase my download speed? Thanks for your suggestions.       ***Edited Labels***

chdiamo1 by I'm a reliable contributor
  • 458 Views
  • 2 replies
  • 0 likes

Port forwarding

I’m trying to setup port forwarding from xfinity app but when I select adv settings- port forwarding option, i error message shows up: “something unexpected happened, with try again button”. I tried with different mobiles ios, android and nothing…I c...

Rfmelo13 by I've been around
  • 424 Views
  • 2 replies
  • 0 likes

Resolved! PODS Gen2

Will an Xfinity Gen 2 POD purchased in the US work with a Rogers XB7 or is there some account check that would prevent its activation?   *Added Labels*

Bplayer by I'm a trusted contributor
  • 2625 Views
  • 15 replies
  • 0 likes

Replacement ignite modem

Been having issues with this model and restarting every other day due to tv channels going black, yes have replaced hdmi, issues with internet latency and speed issues. Have tried to get a hold of techs and always such long wait wan never hear back. ...

Ryanshort by I've been around
  • 403 Views
  • 1 replies
  • 0 likes

Mini speakers

I recently got my own internet tower installed I had a mini speaker in the bedroom and I have moved it to the bathroom and I'd like to rename it and use it in there it is working but I can't seem to get it to connect to my internet and let it rename ...

Jazz5 by I've been around
  • 371 Views
  • 2 replies
  • 0 likes

Internet dropping 2 to 3 times a day this week

I work from home.My internet keeps dropping 2 to 3 times a day and sometimes takes up to 3 to 5 minutes to reconnectI think this started around Sunday December 1st ?I use the rogers app, and it says I have no/poor network connection, even when I don'...

sogilvie by I've been around
  • 309 Views
  • 1 replies
  • 0 likes

What is happening with wifi connection

What is happening with the wifi connection. The last 2 or 3 months I had an issue with my wifi connection. I couldn't take online classes. It interrupt me even five or ten minutes.   *Added Labels*