HelloI currently have Rogers Ignite tv for 4k and stuff with xb7. Tv only, no internet.Unfortunately due to extreme incompetence, both DSL and Fibre (FTTH) from Bell are out of the question. A 7th tech is coming tomorrow.... yes 7th...How fast can Ro...
Hi! I have a rogers ignite service and of course a router supplied by Rogers. The question - is it wifi 5 or 6? How do I find out? ***Added Labels***
Hi, I have UPS for my router - white Hitron router. During the power outage, the green light blinking rapidly. I called tech support, customer concern then routed back to tech support. They said they can't do anything. The hub in my neighbourhood h...
How does one give a new hostname to a reserved IP address on the local network; the field doesn't seem to be editable. (In this specific case, the hostname for three of my entries seems to have magically changed to "*".) ***Added Labels***
I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...
I have 1.5 Gig package with Rogers, XB7 router and have been using 3 of those pods that are supposed to extend coverage. I was having connection issues (teams meetings where I dropped out/frozen) so started to investigate - the Ignite App was actuall...
We use a non-Rogers security camera service and every time Rogers has a major outage like yesterday and updates the Ignite Router, it removes the 3rd party security cameras custom programming. I'm being told by our security service that Rogers does t...
I'm a new Ignite Internet 1.5 Gigabit customer. Rogers' technician installed a Nokia Optical Network Terminal (ONT) in my basement to which, my 2nd floor's ethernet cable is connected. The 2nd floor's wall ethernet port is connected to the Ignite ...
Hi My internet for literally the past 2 months has constantly been ping spiking like no tomorrow. Every day I try to play CS GO, I can never seem to play peacefully because im always lagging out and spiking every 2 minutes and to make matters worse i...
Hi, This week was quite annoying. The landline internet would randomly disconnect for several minutes and reconnect. It would happen maybe 1-2 times a day at a random time. Is anyone else having this issue? Either that or my modem is having issues....
Been out of internet from 3 pm. Anybody else has problem in this area? **Labels edited**
Just received my new Nokia Fast.ike 5G gateway 3.2. Trying to activate it it won't accept the password! Feel to retune it with a large sledge hammer! **Labels updated**
Hello all, Rogers started increasing the upload speed on my node last weekend, they started rebooting the modems every morning at 5am for a few days and there were an increase on the uncorrectable code words which made me think something is being wor...
I've been having these issues for the past few days. I'm currently on a 500mbps business plan, getting latency in the 800ms+, and speeds varying from 15mbps to 250mbps.Rogers support reps refuse to send out a tech because I don't have Ignite, so they...
Hi, Would it be possible for someone here to look into the problem I'm having with intermittent disconnections? I'm getting disconnected multiple times a day and I've been dealing with Rogers but they have not been able to help even though they clai...
An email contact that has sent many messages in the past is no longer able to send me emails. It bounces back to them. I am not able to see their email to inspect the header or see the message. I have tested mail coming from other sources and it seem...
Hello. I need your help with an email problem. I have Outlook 2013 installed but can't use it for Rogers email as Yahoo and Rogers won't supply the password. So my Outlook 2013 is used for my other non Rogers email account. So, my default email is Ne...
Yonge and Clark area Thornhill. Woke up at 6:00 am to watch Wimbledon and no internet. Chatted online and told it is an area problem but won't be updated to let others know. Who knows how long it will take to fix. *Added Labels*
Is anyone else experiencing recent internet issues around Yonge and Eg? ***Added Labels***
My old modem Hitron CGN3 WiFi Modem was replaced with the HITRON CODA-5810 WiFi 6 modem. I am getting headaches from this new modem. Is there any way to change the settings in the new modem so that it functions like the old modem? I do not care about...
