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Resolved! Internet/WiFi disconnect intermittently

Hi, We experience intermittent Internet/WiFi disconnections. It was fine until this month. During my 30-minute meeting, it disconnected three times. The WiFi on my laptop is totally fine when I work in the office. Is there any way to troubleshoot and...

VinceC333 by I've been around
  • 763 Views
  • 1 replies
  • 1 likes

Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

Rogers App Error.jpg
Bilottag by I've been here awhile
  • 49727 Views
  • 131 replies
  • 3 likes

Rogers Constant Intermittent Connection

Constant dropped connections from Roger's head end for the past two years. It's become the most unreliable Internet service money can buy. Avoid.     ***Added Labels***

I'm experiencing intermittent disconnect for my Rogers Internet

Issue started happening about a month ago. The cable modem light will go from solid white to flashing orange, and then will change to flashing green indicating its attempt to reconnect. Internet will then be back after that. The issue happens randoml...

ChrisW7 by I've been here awhile
  • 702 Views
  • 3 replies
  • 0 likes

Resolved! No route between two public IP addresses obtained from one modem.

Hi guys,   I managed to get two public IP addresses from my modem in bridge mode. I attached one unmanaged switch to the modem first and then connected my two own routers to the switch. Thus I got two IPs. And I tried to get more and found out only t...

johnqhu by I'm here a lot
  • 1605 Views
  • 8 replies
  • 0 likes

Resolved! Archiving Mail

GuysI have thousands of emails in folders. Is it possible to Archive them all to an external destination such as a hard drive or other email account? Unfortunately I am moving to a place where I cannot have rogers anymore and I'd hate to manually mov...

Maxx by I've been here awhile
  • 5545 Views
  • 8 replies
  • 0 likes

Intermittent Connectivity

I'm losing all connection for internet/TV multiple times daily & they do nothing about it. Had a tech to house that couldn't even figure out how to connect to wifi & he left & said he was going to check k something & never came back. Apparently there...

Joneil by I've been around
  • 558 Views
  • 1 replies
  • 0 likes

L6S area went out on the weekend.

And twice today. What are we paying for. Been having a problem since Covid. I work from home, with a job i love. I swear 郎 if I loose it because of Rogers they will be paying my retirement for 20+ years.        ***Edited Labels***

sandran by I've been around
  • 329 Views
  • 1 replies
  • 0 likes

Bridge Mode Channel Errors

I have noticed that that I have two channels 31 and 32 on my XB8 gateway that seem to have excessive errors when I check the status.  The other channels are much lower some are under 1000.  Is there any suggestion on how to lower this.  There are no ...

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emveepee by I plan to stick around
  • 621 Views
  • 3 replies
  • 0 likes

Reolink NVR ethernet connection failure

My Reolink NVR system will no longer connect to the Ignite modem ethernet port. I have tried rebooting the NVR and switching the port on the Modem but it still will not work. I am using the Ignite modem model TG3482ER3.       ***Added Labels***

shyvi1 by I've been around
  • 461 Views
  • 1 replies
  • 0 likes

Horrid lag & buffering loading any high bandwidth webpage?

On Ignite 150. Speed tests show >400, upload >30 which is higher than advertised speed. But high  bandwidth websites (youtube, Instagram, Flickr, Deviant art, etc)  takes >2 seconds to load completely,  as if on dial up.  Factory reset,  regular rese...

username48 by I've been here awhile
  • 555 Views
  • 2 replies
  • 0 likes

Using Rogers email account in Outlook

Hi - When will it be possible to add Rogers' email account to Outlook? If I can add a Yahoo email account, why is it impossible to add Rogers? *Your insight is appreciated.   **Labels Added**    

E-SK by I plan to stick around
  • 52299 Views
  • 111 replies
  • 1 likes

Chronic Intermittent Outages

Beginning approx 2 months ago, service to the cable tv, Ignite internet and home phone have all become unstable.  Intermittent outages are consistent every day.  Sometimes it is all 3 services, sometimes it is only 1 and/or 2.  Sometimes the outages ...

Impossible to get tech to install fiber to home

This is my 5th time waiting on technician to come to install fiber to house… first one was nice warned us we don’t have fiber to house connected so we need to get another guy to come n run a temporary line to house. The dude selling me fiber internet...

Tiagu_g by I've been here awhile
  • 1260 Views
  • 5 replies
  • 0 likes

Wifi extenders

I would like a fairly inexpensive wifi extender or booster to use with Ignite.I have a camera set up in my garden and the signal is pretty weak, there is no way to move the router so there's a more direct signal to the outdoors.What exactly should I ...

gordow by I plan to stick around
  • 1242 Views
  • 5 replies
  • 0 likes

When will my Rogers fiberbe updated?

Hi Everyone,I’ve been in a new build home for almost three years and we have both Rogers and Bell fiber coming to our house.The Bell fiber is full speed with almost symmetric down and up but for Rogers, fiber which we currently have, it switches to c...

aoc51 by I've been here awhile
  • 712 Views
  • 3 replies
  • 0 likes

Resolved! Rogers Modem Offline

Our ignite has been out all day. Rogers said the outage isnt large enough to post in their website but that there are others in my locale that are out. Wondering if there are others or if there is just no tech available to help. Sunningdale/wonderlan...

Ktc1 by I've been around
  • 642 Views
  • 1 replies
  • 0 likes

Email problem transferring to Ignite Internet

I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...

silverhead by I've been around
  • 5370 Views
  • 14 replies
  • 1 likes