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Access Point with Rogers Ignite

Hello - Was just wondering if it is possible to connect an older router I have as an access point to stretch my wireless network into my basement when running a Rogers Ignite Modem?  I am currently running Rogers Ignite Modem in normal wifi mode and ...

1badchad by I've been here awhile
  • 11154 Views
  • 12 replies
  • 0 likes

Wifi calling and Whatsapp wifi issues

Sometimes my whatsapp won't work on wifi and it sends me a message to permit it to use data instead same goes for wifi calling. It tells me that my wifi might be blocking it. I don't believe that's the case. Please help.     ***Added Labels***

Rjobeid by I've been here awhile
  • 4743 Views
  • 6 replies
  • 0 likes

Resolved! Laptop(s) Connected No Internet Access

Our home internet was working fine up until 7 pm today when suddenly 2 of my sons could no longer connect to the internet. We have restarted the modem, plugged and unplugged the pod, several times and even called technical support but they still can’...

Adebaba1 by I plan to stick around
  • 7296 Views
  • 12 replies
  • 0 likes

Disable Band Steering not an option

I cannot disable band steering in the modem settings(10.0.0.1) nor am I able to do so in the Rogers Ignite app, which the modem settings direct me to. The option simply doesn't exist. I have a 1Gbps plan and I get abhorrent speeds -- under 10mbps. Wh...

XB7 - TG4482A - No Upstream Values in Status Page

Just installed a new TG4482A modem, and my downstream values seem to be in spec, but I get no values at all for upstream.  Any thoughts?  Thanks.   *Added Labels*

soupy by I plan to stick around
  • 4940 Views
  • 10 replies
  • 0 likes

XB7 Gateway Modem and "Bad Gateway Error" only on My MacBook Pro

I recently installed Rogers Ignite Internet with the XB7 Gateway.   All of my PC computers (three) have no problems; however, not so with my MacBook Pro.  It connects fine to the Wifi and I am getting a very strong signal 200+ mbps.  However, browsin...

tmb5 by I'm here a lot
  • 4204 Views
  • 15 replies
  • 0 likes

Packet loss when Games/Working from home

At this point I'm unsure how too approach this problem.   The family has been through 3 tech's at this point, multiple times saying it's not an issue on their end. We've been told over the phone that they don't see any packet loss what so ever, howev...

Rogers Yahoo Mail Requires Password Reset

I can login to rogers.com and view my account no problem.   I can view my yahoo rogers email through outlook office on my desktop no problem.   But when I go to yahoo mail it says wrong pass....it is definitly 100% correct pass.   So I decide to try ...

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observer789 by I've been here awhile
  • 5084 Views
  • 11 replies
  • 0 likes

Requesting installation of FTTH (Fiber to the Home) internet?

I was a Rogers customer before. months ago, one Rogers rep knocked on the door to notify me that the FTTH is available at my address and told me someone will come to. install FTTH for me if I switched to Rogers interenet.   and I also saw some worker...

MichaelL by I've been around
  • 30753 Views
  • 46 replies
  • 0 likes

AP mode for pairing

I need to pair a Bluetooth device, using the following methods.Here's some info from the manufacturer:If they have band steering, ie. only 1 SSID for both 2.4 and 5GHz bands, then you have to use AP mode on the device. If they have separate SSID, the...

Turfie by I'm here a lot
  • 3900 Views
  • 11 replies
  • 0 likes

Lost WiFi Connection

I have hitron wireless modem and while I was on Firefox browser the wireless modem disconnected and I have to connect directly to the modem using the Ethernet cable, with the the cable the internet was working so I have to disconnect the modem and re...

Wifi Connection Stopped Completely

Hi, im in waterloo my wifi connection stopped suddenly and im not able to work ... in the line waiting for the call center to answer my call for 59 mins now! Rogers customer service is really bad!     ***Edited Labels***

Does Rogers now use FTTH

How can I find out if Rogers has FTTH in my area? I’ve contact Rogers and they have no idea and some don’t even know what FTTH is. I’ve read many different posts with contradicting info. Some say Rogers will notify you when its available in the area,...

peter101s by I've been here awhile
  • 4764 Views
  • 4 replies
  • 0 likes

Resolved! Factory Reset Ignite TV Modem

I changed the password on my coRouter and I can't fir the life of me remember what I changed it to. I need to do a factory reset to erase the password and I am able to access my router settings once again.   *** Edited Labels ***

MJ3005 by I've been around
  • 4605 Views
  • 1 replies
  • 0 likes

Digital to Ignite Platform Migration

I currently have Rogers digital, with an internet modem wired into my cat5 jacks, and a PC wired into the network router upstairs. I also have three separate phones wired into my phone jacks. My package is up for renewal, and I need a solution that k...

geddo by I plan to stick around
  • 1695 Views
  • 2 replies
  • 0 likes

Serious trip hazard.

What a mess.  This is a Rogers box on Sandford Fleming Drive in Waterloo Ontario.  The white wire crosses the street and services a house three or four down the street.  The black wire was installed this week and services a house across the street.  ...

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