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1/4 Speed Fibre, unknown slowdown

mattyp
I've Been Here Awhile

I've had Rogers Fibre now for about 1 month, at install wider I was at 900+MBPS and wireless 750+.  Now wired is under 200 and wireless under 150. Any ideas what can be causing this? This is persistent on all devices. Even my Rogers TV box given me a buffer error when is gets busy (everyone home, etc)

 

I'm in Norfolk ON.

 

Thanks!

 

*** Edited Labels *** 

2 REPLIES 2

Re: 1/4 Speed Fibre, unknown slowdown

RogersTony
Moderator
Moderator

Hello, @mattyp

 

 

Welcome to the Rogers Community Forums!

 

I can understand how important it is to have fast speeds. Can you describe the setup that you have?

 

Do you have a fibre optic unit or terminal? What is the manufacturer of the device? 

Does the modem connect top the fibre optic device using ethernet or a coaxial cable?

 

Once we have a bit more details we'll be better equipped to assist you.

 

RogersTony

Re: 1/4 Speed Fibre, unknown slowdown

mattyp
I've Been Here Awhile
Yes I have a Nokia fiber unit in the house, and the rogers modem is the ignite Wi-Fi gateway gen 2.
I also have a 5 port hub connected to the rogers gateway unit.
Thanks for any help!
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