My house had been having intermittent internet issues where it would disconnect completely (even to devices connected by ethernet) and would come back a short time later. After this had gone on for around a day, I called tech support, who told me tha...
Hi, Recently I installed Ignite TV with internet. I know the modem uses band steering technology. I have around 12 devices hooked up throughout the day. Is it possible to pull one device out of the band steering option? I have one desktop that is far...
Is the IP relay link removed from the Rogers.com site? I dont see them anymore. let us know the new link Thanks.
We had a area outage yesterday and it took some time before the service was restored. This morning the connection seems to lag on all wired/wireless devices. looking at the modem signals, I see that I only have 2 downstream channels listed: Index...
Hello there, I am already having issues for 3 days with my Rogers cable in Maple, ON. The service is down. I called yesterday and was told that it is my local problem and technician was scheduled to come today and confirmed. Today got another text me...
By default, Band Steering is turned on. How can one turn it off? I have some smart plugs that only work on the 2.4 ghz network. With Band steering turn on, the smart plugs are unable to connect to the 2.4ghz network. Also, the Rogers installer advis...
Crazy quesstion, how do I login to the modem? *Edited Labels*
Just switched over to Rogers internet at home yesterday and now I cannot download any pictures or videos through wifi on WhatsApp *Edited Title & Labels*
This has been an on-going issue when I'm on Wifi for the past few weeks. Sometimes I'm able to send/receive emails on Outlook and Apple Mail and other times, I am not. I have tried restarting my router, changed passwords, etc...I only found out TOD...
Hi - I just noticed the second LED light from the top (download indicator) turned white, the third (upload indicator) is blue as always... They both used to be blue.Any idea what that means?Thanks in advance. *Edited Labels*
Every night at 12:22 am and then again at 12:24 am, I get lag spikes and on the xbox, will end up with 1% packet loss after the 2nd spike. This happens every night without exception. We have no software running or back ups being done on the network...
Hi -- I recently signed up for an ignite 250mpbs internet package after being with TekSavvy for years. I am experiencing intermittment disconnects -- usually once a day in the evenings, and they are usually resolved with a modem reboot. The DOCSIS lo...
I have a CGM4140 Technicolor modem connected to a 16 port TP-Link switch. 2 of these ports are dropped to a room ~30 ft away and I need another network port in the room. It is not practical to run another cable. Can I connect one of these dropped po...
I just got the Ignite modem earlier this month and at first things went smoothly, then when a big internet outage happened about a week ago, I tried rebooting the modem using the laptop's diagnostics function as that had worked before. Only this time...
500mbps ignite internet is at 30/20 wifi, >500mbps ethernet Hey, we are on the ignite 500/20mbps ignite TV plan which was installed recently. The only problem we have is that the router is giving 30/20 wifi speeds, while Ethernet is more than 500/2...
Using MAC filtering to manage wireless devices (for a number of years with various modems). In CGN3ACSMR go to Access Control and use "Allow Listed" with the MAC addresses Just tried to add another device but hitting "Save" locks up the interface...
Hi! Have any of you ever experienced problems where incoming FaceTime calls no longer ring, and you do not even see any indication of missed calls either? This has happened in my family members' homes, with Ignite Internet and Technicolor XB6 and ...
I have 2 pods where the light dims then brightens all the time and one that does nothing? **Labels Added**
I spent over an hour on the phone with Rogers Support before the agent gave up and said he couldn't help. I'm hoping this forum can. My issue is with SEND-ONLY EMAIL ADDRESSES. If you're not familiar with them, they allow you to create up to 9 email ...
Everything is fine in Oct. but now it is very very slow, and always keeping loading and never finish.It seems only happens in Rogers network , because my Fido network is working wellIs there anything wrong？
