Resolved! Not seeing 2.4G Wi-Fi
Just got ignite internet on 5g. My 2.4g plugs don't work now and I can't get 2.4 although I should . *** Edited Labels ***
Forum Posts
Intermittent WAN Connectivity Issues
Hello Rogers Community, Ever since getting Ignite 1 gbps I typically have 1-2 service outage events daily. They typically last a few minutes, then connectivity returns to normal. This is a fairly high priority problem as I am a fully remote worker ...
Resolved! speedtest shows problems since September 20 in Ottawa centretown
I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved. See the attached graph of my SpeedTest log. Yes, I power cycled the router. My TekSav...
Ignite internet question
Our building signed new contract with Rogers for ignite internet and tv. I don't use tv at all. Only internet. Currently I have Hitron modem CODA-4582U. Building says that in a few days there will be cut off of old cable service. Will my old modem s...
horrible speeds over VPN
Hi, I recently switched to Rogers gigabit from Bell. I have a CODA-4582 modem, firmware 2.0.10.34T6. I frequently work from home connecting to work over a Cisco VPN. Everything is much slower compared to when I was on Bell and compared to a friend us...
Overhead temporary Feed
Going on Three Years (3 Years) for the overhead wires in our front Trees. When is someone going to repair this ugly temporary feed which goes from the front of our house across the street, then across the court twice before it lands in another tree ...
Internet Latency/Ping is Terrible
Hello, The latency/ping of my home (wired) internet has been terrible over the last few weeks. I am getting random ping spikes every 20 seconds or so when gaming and on video conference call. It is extremely frustrating, my ping would randomly go fr...
Resolved! Ubiquiti Dream machine SE and Bridged XB7 no IPv6 passthrough
I haven't been able to get IPv6 working on my UDM SE, my XB7 is in bridge mode, IPv6 works fine if I connect my computer directly to the XB7 via ethernet. I haven't had any luck with any of my findings on the interweb and am hoping maybe I'll have so...
Resolved! How to know if New Coax cables needed? Also is their a gaming line/fast channel?
I competitively game for money and recently switched from bell 50mb to rogers 1gb and notice significance difference in the ping, latency and stability. Please see my db levels attached I don't know what I'm looking at. Sometimes it's okay, sometim...
No internet when I'm using 2.4Ghz only
This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network. I did some quick troub...
Resolved! send emails to an address that are not on the Rogers Yahoo contact list
send emails to an address that are not on the Rogers Yahoo contact list ***Added Labels***
Ongoing poor connection - Support/technicians aren't helpful
I've been dealing with poor connection speeds, outages, and packet loss for almost two years that I've lived in the L3T postal code. I've had at least 5 technicians visit my house and contacted Rogers support numerous times. Lately, I've been contact...
Mobile devices not "connecting" to Rogers Wi-Fi
Issue started yesterday and persisted until I left for work today. My laptop will connect and Is having no issues, however my cell, tablet and FireTV all are registering connection issues/ not connected. I've brought my tablet and phone to work and c...
Ignite Gen 2 won't wireless connect to XBOX 360 or PS 3
Anyone know how I can help my son connect wirelessly his XBOX 360 to our Ignite gen 2 modem?we have always been able to connect wireless (old BELL modem, previous Rogers modem all connected wirelessly no problem)The x360 sees the modem, 4 bars showin...
Unable to Access My Rogers Yahoo! Email
Error:Sorry, we can't find the username or password in our records. Please try again. I am trying to access my email at rogers.yahoo.com I was logged in all day and suddenly I had to log out and now I am getting that when i try to log in. I am get...
Rogers Ignite - poor service!
I am not sure if this is the correct board to post this but I am posting how very disappointed I am with Rogers Ignite service. I have lost internet which means we have lost our phone, our TV and our internet (all of our computers). I contacted servi...
Rogers new modem announcement
I got this announcement in my feed today. Has anyone ordered this ? is there a beta firmware testing group for this modem ? https://about.rogers.com/news-ideas/experience-the-worlds-most-powerful-wi-fi-technology-with-rogers-ignite-internet/ R...
Resolved! Upload Speeds Changed?
Hello, I recently upgraded to the CGM4331COM modem (speed tests comes back of Download 850mbps Upload 50mbps); before the switch and i had the CODA 4582; the older modem used to provide 150-160mbps upload; i'm currently on the 1gbps/30mbps. Is th...
Websites not reachable
Amazon.ca worksGoogle.ca worksYoutube.com worksKeepsolid.com doesnt workRogers.com doesnt workCanadacomputers.com doesnt workAll my devices have same problem while connected to the rogers router.But when using my virgin mobile data all the websites w...
Resolved! How does my signal look? Tech coming
I've been having problems with my legacy tv as I guess it is called. CNN never comes on, other channels above sometimes come on, often are "black screen" but the Guide is visable. Thisis my modem, I'm not sure how to see my TV levels. *Added ...
