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Unable to connect to modem

IT14
I've been around

Hi, Rogers app is unable to connect to my my modem ( shows incorrect password) as I recently changed modem password. I tried to log in with new password but was unsuccessful. Could someone please explain why is it happening?

 

 

***Edited Labels***

1 REPLY 1

Re: Unable to connect to modem

RogersJermaine
Moderator
Moderator

Good evening @IT14

,

We would love to certainly assist you further with your request, we would just like to clarify some more information to help troubleshoot this for you. 
 

• Which app are you unable to connect to the modem?
• What password are you being asked for?

 

Looking forward to your reply!

 

RogersJermaine

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