Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Variable latency, packet loss and slow upload

Hello everybody, This is my first post, and I am doing it because I am tired of complaining to customer support without any resolution to my problems. All they do is diagnose that from their end everything seems to be OK. Sometimes they send a techin...

Screenshot_20170305_112151.png
botpet by I've Been Here Awhile
  • 3521 Views
  • 9 replies
  • 0 likes

Resolved! CGN3ACSMR - deny internet access to specific PC?

I have one pc with static ip that needs to be on local wireless network to use printer   How do I set up Hitron CGN3ACSMR router to deny that one computer internet access?   ***EDITED LABELS***

jl17 by I've Been Around
  • 2152 Views
  • 2 replies
  • 0 likes

nvidia shield

I'm trying to connect my nvidia shield to ethernet. i plug in cable but it doesn't recognize the connection. it then asks me if i want to set up manually. it gives two option DHCP or static. im confusedf as i have never had to do this before with any...

byran by I've Been Around
  • 1987 Views
  • 1 replies
  • 0 likes

Resolved! Wrong time in yahoo email

  I use my Rogers Yahoo email account via Safari on my iPhone6. When I access my inbox, the emails show they are received 6 hours later than they should be. On my laptop and iPad, the emails show the proper time. How do I change the time for the emai...

Gordoonski by I Plan to Stick Around
  • 6833 Views
  • 14 replies
  • 0 likes

Resolved! Thinking about upgrading to 250u internet from 70u.

I am thinking of upgrading from 70u to 250u. Seems to be a nice upgrade for $20 a month. Most of our internet use is wireless. I have the new Hitron gigabit gateway. Should I see a big difference even with wireless? I want to be sure I won't be disap...

Ranger66 by I've Been Here Awhile
  • 2914 Views
  • 5 replies
  • 0 likes

Port forwarding issues

I would like to know if Rogers is blocking certain ports (like 8080, 9090)? I am trying to forward applications to these ports (I am using a D-link router) and the ports are always closed. Any advise please? Thanks       ***Edited Labels***

dannita by I've Been Around
  • 1693 Views
  • 2 replies
  • 0 likes

Replacement for tech supplied RG6 coax

When the tech set up my new serivce (ignite 60) he discarded the existing coax that was plugged into the wall and replaced it with what he claimed was a better quality cable, due to the shielding and better dB rating.I needed to re-arrange the living...

qazqwerty by I've Been Here Awhile
  • 6177 Views
  • 2 replies
  • 0 likes

Bricked Modem

Seems Rogers did an update Jan 29 to certain modems and they are now bricked. Only the power light is on. Can not reset the modem in anyway, can not access the modem in any way  What resolution are the techs working on?   I'm pretty tech savy and I k...

ddhend by I've Been Here Awhile
  • 17107 Views
  • 84 replies
  • 2 likes

Rogers Business Web Hosting

I am overhauling a web site for a friend who is on Rogers Business Hosting, and trying to gauge how much we can do with this service. On first glance it looks pretty comprehensive; the rogershosting.com portal contains a number of site management too...

sasoriza by I've Been Around
  • 6615 Views
  • 1 replies
  • 0 likes

G&M article on Gigabit in Toronto with Rogers & Bell

http://www.theglobeandmail.com/report-on-business/bce-rogers-racing-to-new-frontier-in-high-speed-internet/article34505795/   "Rogers has completed its upgrade to the next generation of cable technology (known as DOCSIS 3.1) and said Thursday that be...

yyzsam by I Plan to Stick Around
  • 6726 Views
  • 9 replies
  • 0 likes

Hitron CGN3ACSMR activity logs

Hi,   Are there any acitivyt logs available on this wireless gateway?  Most routers etc. allow for review of internet activity via logs.   Please advice.   Thanks!!!     ***Edited Labels***

Internet and TV is off in Stittsville?

Cable TV and Internet went out at about 11:20pm in Ottawa West (Stittsville) Can't get a phone call to connect to the help line. Anyone else out?       ***Edited Labels***

shyde by I've Been Around
  • 1203 Views
  • 1 replies
  • 0 likes

Intel / Arris Puma 6 (Hitron CGN3XXX) progress

Good Day Ladies and Gentlemen,   Posted on the DSLReports site at 2:28 pm Mon 20 Feb, is the following post from Netdog, an Arris engineer:   Re: SB6190 Puma6 TCP/UDP Network Latency Issue Discussion Ok I have a new engineering build with some TCP/UD...

Datalink by Resident Expert
  • 3282 Views
  • 5 replies
  • 1 likes

4.5.8.27 ICMP Latency Reduction

One of the questions that arose out of the deployment of V4.5.8.27 to the test group of CGN3ACSMRs is "does it work?"  In a nutshell, yes.  But, to really appreciate the difference from before to after you would have to run an extended ping test to t...

17_29 Jun 2016 CGNM-3552 with 4.5.8.22 loaded ping to first node beyond modem 30 sec cycle  12 Hour Bottom chart .png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25 2_30 am to 2_30pm.png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25  2_30 am to 2_30pm no 2.png Fri 23 Sept 2016  All Day  Latency to CMTS   CGNM-3552  V4.5.8.25.png
Datalink by Resident Expert
  • 10360 Views
  • 13 replies
  • 5 likes

Rogers Yahoo Mail is slow/down

Rogers (Yahoo) Mail seems to be totally broken.  Takes about 2 hours to download 20 messages onto my Mac.  Started yesterday, apparently "a problem at Yahoo".  No time estimates, took repeated calls to get an admission that there *was* a problem, was...

paulenash by I've Been Around
  • 3422 Views
  • 3 replies
  • 0 likes

IP Forwarding Enabled on rogers Modem

Description The remote host has IP forwarding enabled. An attacker can exploit this to route packets through the host and potentially bypass some firewalls / routers / NAC filtering.Unless the remote host is a router, it is recommended that you disab...

LouisQ37 by I've Been Here Awhile
  • 1640 Views
  • 1 replies
  • 0 likes