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Resolved! iPhones can’t connect to Ignite Wifi

For two months our cell phones have not been able to stay connected to ignite wifi. The signal drops all day long and will not connect upon entry to our home. We have no cell wifi problems anywhere else! Endless suggestions to “reboot the modem” or “...

Resolved! Rogers Wifi 6 Modem rental

I'm on the Ignite Internet Gigabit-Unltd plan and also renting Hitron CODA-4582 model for a few years.  I'm wondering I can exchange the 4582 model with a newer wifi 6 modem.  I'm paying $10 monthly for the 4582.  How much does it cost to rent a wifi...

TheCat by I've been around
  • 11017 Views
  • 1 replies
  • 0 likes

Resolved! Using Erro 6 Pro's with Rogers Ignite TV and Internet

I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...

Sailorman by I plan to stick around
  • 3501 Views
  • 3 replies
  • 0 likes

Resolved! New Rogers Ignite Customer

I did switched to Rogers and i am really happy with the speed that i am experiencing with the Ignite 500.  My only issue as of this time is that my ASUS RT-AC5300 Router sometimes is not broadcasting any internet signals.  Modem is saying it has inte...

ryanderamos by I've been here awhile
  • 1216 Views
  • 3 replies
  • 0 likes

Neighbourhood congestion (possible node issue)

Greetings,   Firstly, thank you to those who continue active discussions; google does find you and, in turn, has helped me with my technical issues (well some of them).   I am affected by internet download speed going to single digits about 7pm EST u...

radiopipes by I've been here awhile
  • 1554 Views
  • 2 replies
  • 0 likes

No Outage Listed, Can't Report Outage

I am experiencing an outage. I used Ana the chat bot to check my service to see what's the ETA for resolution and it says there's no reported outages in my area. So that must mean nobody is working on the outage. I can't speak or chat with anyone nor...

oli76 by I've been here awhile
  • 4810 Views
  • 9 replies
  • 5 likes

Resolved! Internet usage interferes with tv signal

Hello,I’ve recently got the modem replaced from the cgn3 with the coda 4582u, cgn3 modem got bricked. Anyways, whenever the internet is in use (on wifi or Ethernet connection) it disrupts the cable tv (distorts picture and lose audio).Also note that ...

chris1232 by I've been here awhile
  • 1397 Views
  • 2 replies
  • 0 likes

Grid in my area always goes down

It seems that every time there is inclement weather, my internet goes down and people 3 blocks away do not have an issue. When I call in, I constantly get, your grid is down. I’ve asked numerous times, why my grid but constantly gets impacted. What d...

Btuno by I've been here awhile
  • 988 Views
  • 3 replies
  • 0 likes

Resolved! Can’t Send/Receive Email

Mail GMAIL ACCOUNT ADDRESS IN CANADA UNABLE TO SEND & RECIEVEON ROGERS MAIL INFORMATION LOCATION   connected internet browser non developer Status iPhone iOS    *Added Labels*

Resolved! Hitron CODA-4582U - cannot create multiple SSIDs

Trying to create a separate SSID to contain traffic from different devices on the modem but as in many instructions - there is no option to create a secondary SSID under Multiple SSIDs in the Wireless section. Seems the firmware still remains similar...

rogintgeek by I've been here awhile
  • 8461 Views
  • 6 replies
  • 0 likes

Resolved! Discontinuation of Ignite WiFi Hub Website

Why is Rogers stopping the Ignite WiFi website on 7 June (or is that 6 July)? I find this useful and quicker to use than the app.   *Added Labels*

chank by I plan to stick around
  • 1273 Views
  • 2 replies
  • 0 likes

DHCP Issues in the Past Week

I've been dealing with massive DHCP issues in the past week, using the CODA 4582 router, most new devices I connect have issues where I can't reach certain sites, my xbox gives me a DHCP error, and my router stopped working with a DHCP error This goe...

Android devices not connecting to Google sites + others

Hi. This has been happening for two week. Devices are Samsung, Lenovo + Blackberry.  Bing search works fine, Google search frequently gets 'This site cannot be reached'. Clicking search results for Google sites - eg Password Manager - just hang.  Hap...

IHateTv by I'm here a lot
  • 2734 Views
  • 9 replies
  • 0 likes

Resolved! Rogers ignite with Android box

Can I just use Rogers ignite internet (without TV) with an android box like Nvidia Sheild?   *Added Labels*

Seamus01 by I've been here awhile
  • 1771 Views
  • 1 replies
  • 0 likes

Resolved! 2-Step Verification on Rogers Yahoo Mail

I can see all sorts of 'how-to's' on yahoo.com how to access your account and add 2-step verification to it, but I cannot figure out how to do this on the Rogers version of Yahoo Mail. Given Yahoo's propensity for being hacked, this is an important a...

DrMike by I'm a trusted contributor
  • 22665 Views
  • 32 replies
  • 0 likes

Resolved! Hitron 4582 in bridge mode: Alternative IP address?

Hi,I'm moving from an older Hitron modem to a 4582 with a new GB plan and in reading up on it I've come across an issue.  If I'm reading the docs correctly, once the modem is in bridge mode, it uses the IP address 192.168.100.1.  Is this configurable...

Johnster by I've been here awhile
  • 4498 Views
  • 7 replies
  • 0 likes

Google Home and Chromecast stopped working

Our Rogers internet has been dreadful for the past few weeks, cutting out frequently and very very very slow speeds. Got help from Rogers who got us to restart the Hitron modem and suggested a mesh service to boost the signal in the house (which, giv...

AnitaTO by I've been here awhile
  • 5364 Views
  • 8 replies
  • 0 likes