Internet, and as a result tv service and home phone have been out since 6pm on the 23rd.Your website is absolute garbage for providing information. The only outages listed are Ottawa and Finch/Islington. I am neither of those areas.Last Twitter updat...
sorry to complain on Christmas Eve about something so trivial as outage of internet. I know this is expected in a storm but the lack of communication from Rogers is unacceptable. I am struggling to find updates or conformation that there is an outage...
So, apparently on Friday night (Dec. 23), a car accident took out a pole and some wires on intersection of Steels & Islington Ave. area, and that’s the reason why (apparently) majority of us don’t have the internet, TV, or phone service since. I was ...
I'm not sure what to do anymore, I've been having this problem ever since I've switched over to Ignite for Internet, TV and Phone.The internet randomly disconnects and I lose TV and Phone too. Checking the modem it's the same sequence of events every...
I only have internet but my neighbour has phone and TV with Rogers. Everyone in the neighbourhood has been down since Friday afternoon. No status, no public acknowledgement. I’m surprised there isn’t a lot more posts, but maybe because their internet...
Can I take a defective modem and swap it at a Rogers store? *** Edited Labels ***
So I'm using the older Hitron CODA modem in bridge mode. It has never given me any problems in the years I have owned it. Maybe 5 times it went offline and that was a service outage. It all runs into my Ubiquiti setup that has a USG and a UAP-AC-PR...
I did an online chat with Roger's yesterday to cancel my rogers ignite service and today I got a email that rogers did a hard inquiry on my credit ??? Why would you do a credit check and without my permission???
Anyone else experiencing Ignite internet outrage in the L6C area, around 16th Ave. and Warden Ave.? Noticed that the internet was down around 7a.m. in the morning, modem was flashing orange light and restarting the modem isn't bringing it back online...
Ignite keeps disconnecting then reconnecting. Everything will be good then internet and tv gets disconnected. After 2min , 5min…sometimes 10min then reconnects. I’ve tried every troubleshooting method and it keeps happening. I’m so done with Rogers. ...
Recently my 1gbit Ignite plan was changed to include 50mbps of upload speed. I assume this was done for all customers. Unfortunately, I'm unable to get more than 32mbps upload speed. My download speed is fine - 940mbps. I'm on the XB6 (1st-gen) Ro...
Anyone else lost internet. I checked the Anna bot but said no outages so wondering if it’s a personal thing or just to early in the morning to be noticed. ***EDITED LABELS***
Hey About 5-6 months ago (before the Rogers blackout), I started getting warping and skipping, playing fps games online. Have the 1gb package with the Ignite Gateway and get around 400-600 dl, and 25-30 ul, ping usually around 40. On my PC, hard-wir...
Prior to getting Rogers Ignite Internet XB7 modem, I had a PC wired to my old Hitron modem, with an IP on the 10.0.0.1/24 network and I had a second router wired to 10.0.0.1/24, but acting as a gateway for a 192.168.1.1/24 network. With the Hitron, ...
What is an acceptable DB signal strength signal on Rogers Ignite service *Added Labels*
The past couple of weeks my internet connectivity has been spotty again. Gaming is particularly affected. My kids and I are routinely getting bounced from online play. My son with his Oculus has constant issues as well. We did have an original pro...
I've been troubleshooting my network issues with Rogers for weeks and getting nowhere. I claim that my modem is faulty because I can't get speeds over 100Mbps (Ignite 1.5Gb). Was getting nowhere with tech support. 5 calls. 3 techs out to the street. ...
Outage for L5J area? Lost all internet about 30min ago - no notification - what is going on? *Added Labels*
Please stop cheating !!!! I enrolled through rogers home internet 10 months ago and now they have asking for $500 as cancellation charges for this useless connection. *** Edited Labels ***
Can I switch to a different provider and keep my Rogers email address. I heard that you can pay a minimal fee to keep. ***Added Labels***
