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Forum Posts

Internet outage since this morning in Mississauga (L5M area code)

Anyone else experiencing an outage in Mississauga around Winston Churchill and Britannia?  We've been down since this morning, and just got confirmation this afternoon after finally connecting with rogers support.   How very inept to not provide proa...

imramugh by I've been here awhile
  • 1011 Views
  • 2 replies
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Wifi issues with xb7 modem

Hi, I recently switched to Rogers 1gb plan and recieved a xb7 modem first day after install I have been getting speeds of 35mb they zapped my internet got speeds of 200mb and it has been fluctuating from 300-500 lately...I got a router and my speeds ...

Tomsaw by I've been here awhile
  • 2657 Views
  • 6 replies
  • 0 likes

Getting disconnect ms Team-work

Since the outwage, when working on laptop for work, i get disconnected and then trying to reconnect. Causing issues with my clients on Ms Team. I have Rogers ignite 150g unlimited .I really don't even know what is the issue...is it my internet, my ro...

doze by I've been around
  • 801 Views
  • 1 replies
  • 0 likes

No Service after interruption was resolved

Hello. Since the July 8th outage we were losing our internet connection frequently. Last Thursday a tech came out to try and find the issue. He attempted to install a new modem but gave up after being on hold for so long(even techs are on hold). He r...

CjT6 by I've been here awhile
  • 1460 Views
  • 8 replies
  • 0 likes

Service Interuption in Brampton (Bramalea)

Internet outage in Bramalea city center area, told that will resolved in 4-6 hours but may prolonged to 24 hours for full restoration.

Urs by I've been here awhile
  • 713 Views
  • 1 replies
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Replacing The Rogers Modem and Optical Node

Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4.  I am aware of the...

nettech by I've been here awhile
  • 3565 Views
  • 6 replies
  • 0 likes

Network Cable Unplugged Error on Ethernet Adapter

 Hello all, I am getting a "Network Cable Unplugged" error on my Ethernet adapter. I am trying to connect my Asus G11CD Desktop to Ignite WiFi Gateway XB7. I had this same issue years ago with an older modem and a gaming friend who was an ISP helped ...

Symphony50 by I plan to stick around
  • 3475 Views
  • 19 replies
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Vast majority???

Into day 3 now still no home service in Bowmanville. Yet they report the vast majority are restored. Still a three hour wait to speak to a rep. Not happy.     **Added Labels**

jeddddd by I've been here awhile
  • 2245 Views
  • 9 replies
  • 1 likes

Ignite Went Out Yesterday. Service Tech Booked...

Ignite went out yesterday. Flashing Green light. Went through the troubleshooting with Anna and a 2 specialists but no luck. Service Tech coming in a couple days. When I check to see if there is an outage in my area today it still says there are no i...

Josh44 by I've been around
  • 689 Views
  • 2 replies
  • 0 likes

Can Rogers throttle speeds?

I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great.   I get my first bill and it's for a 1 GIG speed. This is overki...

CandJ by I'm here a lot
  • 3367 Views
  • 8 replies
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Internet down again (Wednesday July 13) in Ottawa.

I was just wondering if anyone else in Beacon Hill or east Ottawa is having home Internet problems again this morning after about 8 AM. Cell service is not interrupted like last Friday.Thanks in advance.   **Added Labels**

Alph by I plan to stick around
  • 632 Views
  • 1 replies
  • 0 likes

Rogers modem not registered

The technician came and checked my modem and called Rogers technical support, as they told me my modem was not registered! However that was impossible cuz I had been using it for a month until the July 8th disruption. I was not able to call technical...

Aabbccnah by I've been around
  • 603 Views
  • 1 replies
  • 0 likes

Service Restoration Map

Hey Rogers,Be considerate, and please post the Restoration map.Also, please post the expected time on your website. *** Edited Labels ***

Modi123 by I've been here awhile
  • 2431 Views
  • 2 replies
  • 12 likes

Pods not working since outage

Having an issue with the Pods since the service came back on from the outage. Modem came back online.  Have rebooted it as well.Pods will not connect to it?I have restarted the pods, but they never seem to connect to the modem/each other.I went throu...

Gdkitty by Resident Expert
  • 3561 Views
  • 11 replies
  • 1 likes