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connecting HP printer to network

I'm trying to install a new HP OfficeJet Pro 6978. The printer works but I cannot connect it to the Wi-Fi network. It's not accepting the password. When I switched to Rogers in late Dec 2015, I had another HP printer and I connected it fine. What do ...

imssgl by I'm Here A Lot
  • 4450 Views
  • 4 replies
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Rogers Hitron CGN3 | Domain Suffix

Has anyone had any success configuring the "Domain Suffix" option on a Rogers Hitron CGN3? The default value is "hitronhub.home". My attempts to save changes made to this input always goes back to the default value. Device: Rogers Hitron CGN3HW Versi...

jdknight by I've Been Around
  • 4094 Views
  • 1 replies
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Rogers Yahoo Email Contacts - HELP

I am having a problem with my rogers.yahoo email. My contacts have disappeared yet when I type the first letter in an email, they are offered to me. That would be okay, except that I am unable to change an existing "contact". For example, one of my c...

CGNM-3552 login issues

I had to replace my previous Hitron modem and Rogers store gave me this modem 3553. I have noticed that it starts rejecting login to admin pager 4 or 5 days after reboot. It still works fine but I cannot login to admin page anymore. It stops loading ...

rookie8155 by I Plan to Stick Around
  • 2842 Views
  • 5 replies
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Resolved! Hitron CGN3ACSMR | PoE?

I'm trying to figure out if this device supports Power over Ethernet devices. A friend has it in a home office and wants to hook up a Polycom phone that is powered by PoE. When i try to do so there is no signal to the phone. Any help with this is app...

Rogers Gigabit Not Working - Tech Support Can't Resolve

I'm at my wits end. One week ago I upgraded from 250mbs to the gigabit speed. I exchanged my modem for the one that is needed to obtain the gigabit speed. From the moment I installed the new modem, I was getting slower speeds than I was getting with ...

traghipp by I Plan to Stick Around
  • 12440 Views
  • 15 replies
  • 0 likes

Gigabit Availability in Etobicoke?

Wondering if someone could give some insight. Currently awaiting Gigabit upgrades for our unit as we have the 500mb placeholder. The agent's said it should be by the end of this year, but still haven't heard anything concrete. Our postal code is M9B1...

J-MP by I've Been Around
  • 1134 Views
  • 1 replies
  • 0 likes

Lose connection while gaming

I'm having an issue with my connection when I'm on my Xbox online. I've never had an issue for the past 5 years until now. My internet will cut out for about 10 seconds every 20 minutes or so causing me to get disconnected from my online game. I've t...

Blueboy1980 by I've Been Here Awhile
  • 1862 Views
  • 4 replies
  • 0 likes

Post IPv6 3rd Party Router Recommendations for XBox One

Hey everyone, Wondering what 3rd party routers people who previously experienced major multiplayer issues are currently using in the GTA for a successful XBox One multiplayer experience. I read someone had success with the ASUS AC3100, but $299 is a ...

Battlenet and constant disconnects

I have the 250 package and have noticed over the last few months that I get randomly disconnected from battlenet on a regular basis. Just these games. Everything else it seems I am fine. Over the last day it has become constant. Every 5 minutes or so...

Drak24 by I've Been Here Awhile
  • 2090 Views
  • 4 replies
  • 0 likes

Non-ISP Related Streaming tips?

Thought I would post this piece because a lot of people blame the ISP for streaming issues. If the device you are streaming with is getting consistant download speeds of 10 to 20 mbps download and your video is buffering, the problem is not with your...

borford by Rogers Employee
  • 1054 Views
  • 1 replies
  • 2 likes

Resolved! change Hitron admin password

I would like to change my Hitron Model CGN3ACSMR Modem admin password. I can log in with the cusadmin username and current password but when I go to administration settings and try to change it and type in the old password in the box it comes back, p...

obs by I've Been Here Awhile
  • 15906 Views
  • 17 replies
  • 0 likes

Resolved! Hitron CGNM-3552, DDNS, Port Forwarding

Hi there, I've just switched to Rogers and am using RDP to access my computer when travelling (it has always worked in the past). Connection is sporatic using the DDNS domain while no probs with IP. Details below... Any thoughts? Thanks, Chris I have...

cv2000 by I've Been Here Awhile
  • 8982 Views
  • 17 replies
  • 0 likes

CGN3ACR Keyword Filter

Can anyone confirm that the Keyword Filter on the CGN3ACR actually work? I have inputted the URL of websites I want blocked but it doesn't block any of them. I already tried restarting the modem after I have save the changes. Firmware is 4.5.8.19

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coldmantis by I've Been Here Awhile
  • 3812 Views
  • 7 replies
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usb storage on CGN3

I want to use my 1TB extrenal harddrive as a network storage. When i connect the HDD to the USB on the CGN3ACSMR modem, it appears on the admin/usbstorage page. I am able to connect to it and move data around. When I restart the computer the drive ca...

Deepashri by I've Been Here Awhile
  • 7141 Views
  • 59 replies
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Guest wifi security on Hitron modems

Is there any way to set up WPA2 AES security on guest networks with any of the Hitron modems? We have that option for regular 2.4 and 5 wireless SSIDs but not an option on guest SSIDs. Or for that case on any modems that can be used with Gigabite int...

Paul16 by I Plan to Stick Around
  • 5029 Views
  • 6 replies
  • 0 likes

Slow Speeds (30 down/ 2 up) on Ignite 100u

Hi, After months of battling with tech support - I am now writing here to hopefully get some help/advice with a long-standing issue of getting consistently slow download and upload speeds (tested with speedtest) even on Ignite 100u. I do not know whe...

HDEE by I've Been Here Awhile
  • 3864 Views
  • 40 replies
  • 0 likes