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Ignite internet question

Our building signed new contract with Rogers for ignite internet and tv. I don't use tv at all. Only internet. Currently I have Hitron modem CODA-4582U. Building  says that in a few days there will be cut off of old cable service. Will my old modem s...

xcanada by I've been here awhile
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horrible speeds over VPN

Hi, I recently switched to Rogers gigabit from Bell. I have a CODA-4582 modem, firmware 2.0.10.34T6. I frequently work from home connecting to work over a Cisco VPN. Everything is much slower compared to when I was on Bell and compared to a friend us...

hoek by I plan to stick around
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Overhead temporary Feed

Going on Three Years (3 Years) for the overhead wires in our front Trees. When is someone going to repair this ugly temporary feed which goes from the front of our house across the street, then across the court twice before it lands in another tree ...

RossS1 by I've been here awhile
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Internet Latency/Ping is Terrible

Hello,  The latency/ping of my home (wired) internet has been terrible over the last few weeks. I am getting random ping spikes every 20 seconds or so when gaming and on video conference call. It is extremely frustrating, my ping would randomly go fr...

Pocheng by I've been here awhile
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Resolved! Ubiquiti Dream machine SE and Bridged XB7 no IPv6 passthrough

I haven't been able to get IPv6 working on my UDM SE, my XB7 is in bridge mode, IPv6 works fine if I connect my computer directly to the XB7 via ethernet. I haven't had any luck with any of my findings on the interweb and am hoping maybe I'll have so...

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ctafts by I plan to stick around
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No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've been here awhile
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Ongoing poor connection - Support/technicians aren't helpful

I've been dealing with poor connection speeds, outages, and packet loss for almost two years that I've lived in the L3T postal code. I've had at least 5 technicians visit my house and contacted Rogers support numerous times. Lately, I've been contact...

jpersaud by I've been here awhile
  • 840 Views
  • 2 replies
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Mobile devices not "connecting" to Rogers Wi-Fi

Issue started yesterday and persisted until I left for work today. My laptop will connect and Is having no issues, however my cell, tablet and FireTV all are registering connection issues/ not connected. I've brought my tablet and phone to work and c...

Ignite Gen 2 won't wireless connect to XBOX 360 or PS 3

Anyone know how I can help my son connect wirelessly his XBOX 360 to our Ignite gen 2 modem?we have always been able to connect wireless (old BELL modem, previous Rogers modem all connected wirelessly no problem)The x360 sees the modem, 4 bars showin...

penski by I've been here awhile
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  • 4 replies
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Unable to Access My Rogers Yahoo! Email

Error:Sorry, we can't find the username or password in our records. Please try again.   I am trying to access my email at rogers.yahoo.com  I was logged in all day and suddenly I had to log out and now I am getting that when i try to log in. I am get...

MATTY73 by I've been around
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  • 1 replies
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Rogers Ignite - poor service!

I am not sure if this is the correct board to post this but I am posting how very disappointed I am with Rogers Ignite service. I have lost internet which means we have lost our phone, our TV and our internet (all of our computers). I contacted servi...

Mlestage by I've been here awhile
  • 966 Views
  • 2 replies
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Rogers new modem announcement

I got this announcement in my feed today.    Has anyone ordered this ? is there a beta firmware testing group for this modem ?   https://about.rogers.com/news-ideas/experience-the-worlds-most-powerful-wi-fi-technology-with-rogers-ignite-internet/   R...

Mayoo by I plan to stick around
  • 9379 Views
  • 12 replies
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Resolved! Upload Speeds Changed?

Hello,   I recently upgraded to the CGM4331COM modem (speed tests comes back of Download 850mbps Upload 50mbps); before the switch and i had the CODA 4582; the older modem used to provide 150-160mbps upload; i'm currently on the 1gbps/30mbps.   Is th...

elmirix by I plan to stick around
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  • 3 replies
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Websites not reachable

Amazon.ca worksGoogle.ca worksYoutube.com worksKeepsolid.com doesnt workRogers.com doesnt workCanadacomputers.com doesnt workAll my devices have same problem while connected to the rogers router.But when using my virgin mobile data all the websites w...

RajR by I've been here awhile
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Resolved! How does my signal look? Tech coming

I've been having problems with my legacy tv as I guess it is called.  CNN never comes on, other channels above sometimes come on, often are "black screen" but the Guide is visable.   Thisis my modem, I'm not sure how to see my TV levels.     *Added ...

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ddddeed2 by I've been here awhile
  • 922 Views
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Resolved! How to connect USB HDD to network

Hi all,I'm trying to figure out if it's possible to use my USB HDD (WD My Book) like a NAS with my XB7 and a spare router with USB ports. When I had the CODA modem, I used it in bridge mode and my own router had USB ports so I was able to just connec...

Hwaiting by I plan to stick around
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  • 2 replies
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Internet service is horrible

I have been a Rogers customer for about three decades between internet and phone plans. I have experienced outages to my internet frequently, the latest one still ongoing and lasting over 24 hours at this point. I constantly have problems with my int...

LaVie1 by I've been around
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Hitron CODA 4582U: TP Link RE450 range extender won't connect

Hi there,We have a Hitron CODA4582 router and I've been trying to extend the wireless network to the back of our house using a TP-Link RE450 range extender. I have gone through the set up over and over again, reset the TP Link extender numerous times...

elong by I've been here awhile
  • 4946 Views
  • 5 replies
  • 0 likes