So I have been on the worst experience with rogers for the last 3 days. All this started with getting new Macs in the house for a 6E wireless connection as working on laptops is dead slow on Wifi6. For the main station, it's fine as I have a full 10 ...
I just got the new 3rd gen modem and I need to change the wireless channels, it says to use the app but the app doesn't have those settings. I have tried factory resetting and setting up through the web service and it works for 30 seconds, then it lo...
This has been happening for the past 2 weeks where my PS5 will hog 85 percent of the bandwidth. It’s not downloading anything, but when turned on my speed drops to less than 30 mbps causing the tv in the other room with the ignite box to stutter or j...
I've already set up a port forwarding with range on one of my computers. I would like to set up an additional port forwarding with a different range on the same computer. When I try this, the computer is not available to be chosen even though it is c...
Hello. Has anyone else had the problem of missing @rogers.com email only to find out that they've been going to their gmail.com email? I give everyone my @rogers email and somehow they start going to gmail. Anyone know what's going on? Thanks for you...
Hey all! I’m looking to expand into my own router as I’m trying to solve an issue with the team & this is one of the suggestions that I want to try. I haven’t looked for a router in probably close to 10+ years and would love to know what would be the...
Anyone know how to reach Rogers Operations staff? I have one of their large outdoor cabinets on my property and it has been broken into with people trying to steal wiring and internet equipment. The Rogers website doesn't clearly give any information...
Interesting issue I'm having. My wireless devices are on one IP block: 192.168.0.x whereas my wired devices are on block 172.16.12.x and of course they can't communicate. The only DHCP I have is my Rogers Ignite device. Signing in as admin I can't...
Well, this is interesting. Just saw our first glimpse of an actual, modern Rogers FTTH service: https://www.dslreports.com/forum/r33078351-Internet-Finally-Rogers-FTTH-has-arrived The picture shows a Nokia XS-020X-A ONT for connectivity. I think ...
Outages will happen but for alarm systems they offer cellular backup so the service always runs.It would be great to have Rogers offer the same for internet. So offer a cellular 5g modem backup. This way you have redundant paths to the internet. Wire...
I got IGNITE INTERNET 300-UNLIMITED and as of today the speed dropped drastically. I used to get 700 Mbps and today it will barely reach 90. Is there an outage or problem with the service? I reset all my equipment and there's been no improvements....
I have had rogers phone for two decades and got rogers ignite internet. My phone has issues at high speed and reduced speed. They tell me there are no issues because their towers are working and close the tickets or just check it while I am on the...
Okay, I am looking to switch to Ignite in the near future from Digital. When I do order the equipment, when does Internet service from digital turn off and Ignite start up? I have no data plan on my phone. Would Internet be available for use in order...
Hi All,Recently signed up to Ignite Internet Gigabit 1.5 and have a XB7 modem. I've noticed some intermittent spikes in latency while playing online games and wanted to see whether there are any abnormalities in my Rogers network connection parameter...
Hi,I am on gigabit ignite rogers internet and am consistently dealing with ping spikes throughout the day ranging from 100 ms to multiple seconds. There is no packet loss. I have followed up with many Rogers techs and had multiple investigations bu...
Hey, I was offered a rogers package and I wont get into the sale technique used, but anyway I received the CGM4331COM modem on a Ignite 1500mbps package. I have a rather complicated home network with about 6 computers and a file server that are all w...
A number of my apps on my phone do not work when connected to Rogers Ignite Wifi at home. All of the apps work when I am connected to other wifi networks and to mobile data. These apps include (but not limited to) LesMills+, Nest Home, WeatherCAN, Ch...
I'm been connecting to my home computer via SSH for the past several weeks and I've been get dropped connections. Is this occurring to other people? I'm in the Herongate Mall neighborhood of Ottawa. ***Edited Labels***
Just upgraded to the latest Rogers offering, plus got a new aerial incoming cable, and the modem keeps disconnecting and reconnecting a few times per hour. Connection goes down, and immediately starts reconnecting, generating a disconnection of abo...
Hi folks - Over the past couple months I've been having issues with our internet (I'm not sure but it seemed to correspond with an upgrade to the 1.5 gbps plan). I've already contacted support and they sent a contractor to the house who replaced a co...
