I recently had some trouble with connecting a laptop to my wi-fi, and logged into the cable modem admin interface to make sure everything was as it should be. What I found was that large sections of the admin interface are now locked out, displaying...
Hi Rogers Community,I upgraded my home internet package and received a new xb7 modem two days ago. After using it for a day I found the latency was very high and unstable, leading to a bad gaming experience, so I decided to restart the modem. I resta...
(Moderator action: Post merged to appropriate board) In the past 2-3 months I have had intermittent problems with my Internet going down--antenna signal replaced with wireframe world globe and 'No internet' popup when I mouse over the taskbar icon....
I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...
My son has been using discord to stream for quite some time, and now, although discord is running, he cannot stream. It appears that it is being blocked by Rogers. If he tried to use his phone to do the same thing (on wifi) it also doesn't work (so...
Hi just changed to rogers, unfortunately for some reason the M1 keeps telling me that it needs the 5g password to be wpa2 and it wont connect to the 5g network even though the signal looks strong. Do any one know what the problem might be? ***Edi...
My house had been having intermittent internet issues where it would disconnect completely (even to devices connected by ethernet) and would come back a short time later. After this had gone on for around a day, I called tech support, who told me tha...
Hi, Recently I installed Ignite TV with internet. I know the modem uses band steering technology. I have around 12 devices hooked up throughout the day. Is it possible to pull one device out of the band steering option? I have one desktop that is far...
Is the IP relay link removed from the Rogers.com site? I dont see them anymore. let us know the new link Thanks.
We had a area outage yesterday and it took some time before the service was restored. This morning the connection seems to lag on all wired/wireless devices. looking at the modem signals, I see that I only have 2 downstream channels listed: Index...
Hello there, I am already having issues for 3 days with my Rogers cable in Maple, ON. The service is down. I called yesterday and was told that it is my local problem and technician was scheduled to come today and confirmed. Today got another text me...
I have a very weird problem and am looking for any feedback. At 3:25 pm everyday my Rogers Modem “Reboots”. After the reboot everything comes back up normally. I have tried all the usual fixes, e.g. rebooting the Ignite TV box, Power rebooting the m...
Hello, just got ignite setup last week and everything was working great except my Samsung A5 would connect to wifi but not get internet. Every other phone in te house connected fine wih internet working.Roger's tech said my phone was broken and it wa...
By default, Band Steering is turned on. How can one turn it off? I have some smart plugs that only work on the 2.4 ghz network. With Band steering turn on, the smart plugs are unable to connect to the 2.4ghz network. Also, the Rogers installer advis...
Crazy quesstion, how do I login to the modem? *Edited Labels*
Just switched over to Rogers internet at home yesterday and now I cannot download any pictures or videos through wifi on WhatsApp *Edited Title & Labels*
This has been an on-going issue when I'm on Wifi for the past few weeks. Sometimes I'm able to send/receive emails on Outlook and Apple Mail and other times, I am not. I have tried restarting my router, changed passwords, etc...I only found out TOD...
Hi - I just noticed the second LED light from the top (download indicator) turned white, the third (upload indicator) is blue as always... They both used to be blue.Any idea what that means?Thanks in advance. *Edited Labels*
Every night at 12:22 am and then again at 12:24 am, I get lag spikes and on the xbox, will end up with 1% packet loss after the 2nd spike. This happens every night without exception. We have no software running or back ups being done on the network...
Hi -- I recently signed up for an ignite 250mpbs internet package after being with TekSavvy for years. I am experiencing intermittment disconnects -- usually once a day in the evenings, and they are usually resolved with a modem reboot. The DOCSIS lo...
