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Internet Maintenance Notifications - Feedback

Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...

Lil69 by I've been around
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XB6 Modem Settings/Requests/Firmware Discussion

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the mode...

gp-se by I'm an advisor
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  • 192 replies
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IP Geolocation has me in wrong city

Lately I have noticed that my IP is coming from Ingersoll, Ontario. I live in Stouffville! Why has my IP location changed? I rebooted my XB7 but it still is in Ingersoll. How do I get it back to Stouffville?     ***Edited Labels***

Data_Dan by I plan to stick around
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"Security" levels on XB6 Gateway

I had this question buried in a post on a slightly different topic but thought that this was important enough to maybe pull out and ask on its own. Forgive the duplication. I have set up my new Ignite 500 service and XB6 modem. I have a question that...

DrMike by I'm a trusted contributor
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Gems of War no longer accessible on Rogers Internet

I have a steam game I have been playing daily for years, Gems of War. Today, it now is giving me the error "Cannot resolve destination host" when trying to get into the game. I get this on both my pc and my mobile phone when it is on wifi. If I disab...

Rillithain by I've been here awhile
  • 1433 Views
  • 4 replies
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Getting faster speeds out of my Ignite Modem via network switch

Good afternoon everybody,    I have recently gotten a Rogers Ignite Gen3 modem and currently I am getting roughly 100mb/s download speeds while plugged into a network switch in my house. It is my understanding that in order to get faster speeds I wou...

JonnyG by I plan to stick around
  • 6135 Views
  • 11 replies
  • 1 likes

Fast cable connection keeps dropping to ~1mbps

Hey all, For the last 4-5 weeks, our 500mbps connection has been intermittently dropping mid-to-late afternoon to between 1-2mbps. This has been happening 2-3 times a week. Latency as well jumps up like crazy with that, from approx. 15ms to 200-300ms...

CR01 by I've been here awhile
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Rogers Internet Parental Control for Modems/Routers

We currently use Roger High Speed internet and was wondering whether there is a software so that internet trafffic at the router can be disabled at eg 10 PM to 8 AM . Thanks,Zabs

zabs by I've been around
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IPV6 longer delegated prefix length?

The 4 years ago post said: At the moment, the delegated prefix length is limited to a /64. We understand that some of you are eager to get a larger prefix in order to take advantage of some of the advanced functionalities IPv6 has to offer. Now that ...

syu by I've been here awhile
  • 3578 Views
  • 3 replies
  • 1 likes

MFA does not work with non-Rogers phones

After MFA got enabled on myrogers accounts, I am unable to authenticate using non-Rogers phone.   I get no text at all from rogers, and upon contacting live chat rep, they confirmed that non-Rogers phones cannot be used for MFA. Website does not ment...

abcduser by I've been around
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Yahoo! Spam folder

Nothing going into my Yahoo Spam folder   *Added Labels*

Dgoose by I've been around
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Resolved! One of Two Ethernet Ports Not Working

Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...

td13 by I've been here awhile
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Gateway Connection

Is this normal I've have a Ignite 1.5Gb and only getting 900 down. any help will be great. Thanks.   IndexLock StatusFrequencySNRPower LevelModulation Downstream Channel Bonding Value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ...

infinity8 by I've been here awhile
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Resolved! Switch to Bell

If I switch to Bell Internet do I have to give up my Rogers email address?       ***Edited Labels***

Patches0408 by I've been here awhile
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Resolved! How can I delete all my Rogers emails at one time?

This may be the wrong board for my question but there wasn't one for Rogers email questions. I have been using my Rogers email solely to transfer a few emails to my regular email account.  A lot of junk comes through too.  I never go into the Rogers ...

Resolved! How to Set up Ignite Internet Without Smartphone

I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC?   *Added Labels*

MrAvis by I've been here awhile
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Resolved! Can I return the ignite hub for a lesser fee if I don't need it?

I recently changed from Rogers cable internet to the ignite fiber internet. Under the new setup, there's a fiber modem (Nokia) in the connection box near the entrance, and then the new ignite hub is simply used as a router.I've always used my own rou...

phonobaba by I've been here awhile
  • 1948 Views
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  • 0 likes