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Internet not working

Ignite Internet not working in my area for past couple of hours. How long it’s gonna take to restore       **Labels Added**

sharvil by I've been around
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Rogers Webmail Contacts from Where?

ok so i got a weird one my  client logs into their rogers email classic.   he composes a new message and starts to type in his own email. Two emails popup one is miss spelt and he wants to remove it....   yes under his contacts there is nothing and h...

eugenios by I plan to stick around
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  • 1 replies
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Ignite Dropping Connection

Having been moved onto Ignite for internet and tv, since they would no longer support our cable box,  I would like to know why the so-called "most reliable internet" goes down almost every day? Not for long periods (except today for 35 minutes), but ...

Jlyn by I've been around
  • 934 Views
  • 1 replies
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Rogers Yahoo email profile image change

For some reason Rogers's email (Yahoo?) has changed my profile image to a comic/ai generated image.   I never did this and I am trying to personalize my profile image but can't find out how to do this.    Anyone?       ***Added Labels***

CB123 by I've been around
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Resolved! Wismer Fibre Internet

Hello,I've been receiving calls from Rogers, but have not answered thinking it's spam.  It's for notification to have my modem switched out to the GPON modem to support fibre internet.  I am currently on the Ignite 150u plan with the Rocket WiFi mode...

CSMRA by I'm here a lot
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Lost SMB NAS Drives After Switching to Ignite

I have two WD NAS drives that were previously 'visible' on my network and used for Time Machine backups for my Macs (running 10.15.7) but disappeared once I switched to Ignite.  Previously they were connected via ethernet directly to the Rogers modem...

AMB_TO by I plan to stick around
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Internet frequently drops(Markham, Ontario)

Dear Rogers,I am writing to express my extreme frustration and disappointment with the quality of your home network service. As a loyal customer of Rogers for the past three years, I have been experiencing frequent internet outages at the most inconv...

Kuoyu by I've been around
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MOCA setup problems...

Hello: Thank you everybody that posted on the subject, I did a little bit of reading following the different strings but I am still struggling... I have a very bad wireless internet ('70s condo...) and need reliable service for work. I have a hitron ...

waswithbell by I plan to stick around
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Resolved! Who to contact about getting Rogers internet into small town

Our small town is in southern Ontario, but we only have DSL25 internet.  Bell has made it clear they have no plans within the next 2 years of upgrading our town, (even though the Federal government will pay for it through the Universal Broadband Fund...

dabo by I've been here awhile
  • 1370 Views
  • 2 replies
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Latency Issues for last 2 weeks

Hi there,   I've had severe ping spike issues for the past 2 weeks since upgrading to the Ignite 1.5 GigaBit plan from the 1 GigaBit plan. No equipment nor cables were changed, only the plan was upgraded. I've tried contacting chat support who's told...

ivanlee13 by I'm here a lot
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  • 1 replies
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Wifi Dropout on Ignite Modem

I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...

ichadwick by I plan to stick around
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  • 1 replies
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Pros and Cons of XB7 in Gateway vs Bridge mode (with my own Router)

Hi all,   Wanted to get the collective wisdom here. Sorry if this has been dealt with previously.   When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...

DrMike by I'm a trusted contributor
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  • 7 replies
  • 1 likes

Internet & Cable TV Service Interruptions

Why am I getting "disconnected from server"  messages when using Rogers internet today. Why is my rogers TV also going black screen ?. TV service just stops... the screen goes blank not even static screen shows, then it starts up again.  Service is v...

BobM1007 by I'm here a lot
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  • 2 replies
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Can't obtain new generated security password

My Windows Mail and Calendar had to be re-installed as did my Outlook 2013. Both applications require that I use a specially generated secure password to either use my Rogers email account in Mail or to re-set up my rogers email account in Outlook 20...

chdiamo1 by I'm a reliable contributor
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  • 2 replies
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Outage in Gravenhurst?

Haven’t been to my place or used internet for two months but I’ve of course had to pay 70$ a month. Now when I come up to “work” from home I have no Internet going on two days. That’s two days lost wages. I was told it was an outage but who knows!!! ...

How to disable Rogers Ignite Wifi Hub remote management?

Hi All,Modem details: Model: CGM4331COM Vendor: Technicolor Hardware Revision: 2.0 So I am trying to change my 5Ghz WiFi channel (to 36) and channel bandwidth to 20/40/80/160 option.Firstly those options were disabled for me but I found out on this f...

FTTH - XB7 Modem - DNS Errors  - Can’t Load Websites Wired & WiFi

for the last week every device on my home network is having issues loading webpages, does not matter which one almost all of them take 3 retries to load, whether its a news site, facebook, pcgamer, amazon, best buy even the rogers site. I keep gettin...

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Kimbear by I plan to stick around
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  • 16 replies
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