Change email from Bell to Rogers
How do I change from Bell email to Rogers email? **Labels Added**
Forum Posts
Ongoing Packet Loss Issue and Router Randomly Disconnectiong
Hi, I live in the Waterloo,ON area and for the past couple of months I have been getting major packet loss and connection issues. The issue was "fixed" about 2 months ago until we had an internet and Rogers outage on June 1st. I have been going back ...
Resolved! Home WIFI down in Lowertown (Ottawa)
Hi,Does anyone know why there's a disruption in internet service in the Lowrrtown area of Ottawa?Thank You!Christa **Added Labels**
Band Steering (XB7) and Smart home connections
So, I was hoping once and for all to get definitive answers to a question that I have never been 100% clear about. I have an XB7 (and formerly and XB6) where I was careful NOT to enable band steering and kept my 2.4 and 5 GHz SSID's separate. Reason ...
No internet
My internet just stopped working. I am trying to reach technical support and find out from the automated service that there’s work being done in my area and so there is service interruption.I received no prior warning-notification of this. I work fro...
No Service - Feedback for Technician
After 5 years of my neighbor piggy backing off my cable they finally showed up to run a cable to the neighbours house. Well the neighbor is happy now that the cable running to his house is buried. Wish I could say the same. The so called tech guys u...
Resolved! Random internet connection drop after upgrading to ignite 1.5gbps
Hello, I have recently upgraded from legacy to ignite bundle but I start having random dropped connection from time to time. During the connection drop period, light of the XB7 modem would go from white to amber to green then back to white. I have at...
Unable To Access Web Server
I just upgraded my setup to the XB7. Everything seems to be OK except my web server, which I can no longer access. I have an Apache web server (v2.2 - yeah I know it's old) running on one of my computers. It only servers some test and pictures o fa...
Unstable unusable internet for over 6 months and no help
The internet at home has been unstable and laggy for a long time especially when gaming. It also constantly goes on and off at home. Four Tech visits and they said it was a maintance issue and it would be fixed within one week. After two weeks no upd...
Resolved! Speed tests
I recently got 1.5gb internet but when I speed test with my iPad or iPhone the best speeds I can get are around 600. I was told that in order to reach faster speeds I need high end devices. Should I be getting better speeds or is this true. ***E...
Resolved! Has Rogers upped Internet speeds?
I have Rogers Ignite 300 internet service with a Hitron CGN3 gateway. I just checked my bill and it says "Ignite Internet 300 - Unlimited" . I believe that service was marketed as 300/20, but over the last few years when I would run speedtests I wo...
Unstable internet, high ping/ping spikes.
I have done everything I possibly could to try and get my internet issues resolved. This issue mainly persists when I try to play games on my PC connected to an Ethernet cable. It is impossible to play any game without ping spiking and rubber banding...
Resolved! Wifi connectivity
Modem was tested, no issues, but constant disconnection of WiFi on computer and devices, with extensive latency. This has been going on for the last 3-4 days now and its becoming an issues! ***Edited Labels***
Resolved! Ignite WiFi Gateway – Change/Disable DHCP/DNS/IPv6
Incomplete DHCP4 functionality in Technicolor CGM4140COM: Hi all, I was getting an error message when assigning DHCP reservation for my device, and then when I try to assign it again I get a message that the IP address had been already reserved. Bu...
Resolved! Ping issues ethernet.
Just got the 1.5gb plan at a basement address with the xb7 modem. I play various games mainly LoL but i notice my ping will go from anywhere 22 to 35 to sometines 60. As of the last 3 days it's been around 35-60 always game to game. But i noticed ini...
Setup XB7 (Gen 2)
Hi All, I just got a XB7 router and I want to set it up correctly. I have not yet hooked it up and I don't plan to until I can figure out whether it will work for me or not. Firstly, can I change the Private LAN base address? From what I have r...
No service
44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them. **Labels Added**
Resolved! XB7 ASUS router connection issue
I have a XB7 modem from Rogers and an ASUS AX86U router for better coverage.I had put the XB7 into bridge mode and had been running full router mode on my ASUS router and it was running fine until one night, all of the sudden the WAN LED light on my ...
Internet disconnects when PC tries to connect
Hi everyone,We are having a strange issue. We have had Rogers ignite for years and a few months ago upgraded from the 500mbps package to the 1gbps package. A tech came out to install a new modem and replaced part of the line. Everything has been good...
No-IP Dynamic DNS is no longer Supported in Rogers Modems?!
Greetings, Just noticed my modem was rebooted by itself and I think it got updated its software. Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...
