Hello, I believe I have low signal levels, less than -15 dB, on the Rogers Network coming into my XB7 Ignite Gateway (posted below). I believe less than -15 dB is outside parameters. I am runing in the officially supported configuration with no netwo...
I live in a small sub-division where it seems as though Rogers was "almost" made available (there is coaxial cables run) but for whatever reason was never completed. I believe that Rogers is available on one of the main road arteries about 1.5km fro...
BRO IM PAYING $100 A MONTH FOR HALF THE MONTH HAVING INTERNET OUTAGE?? *** Edited Labels ***
For the last 3 days, everyone on my street has had an area outage for some time and unstable signals. I have opened up 3 tickets and each time I get a message that the issue is fixed which is a lie as clearly it is not. C188128338 MAY 30 C1881966...
Ping would spike up to the thousands and it's been happening since march, it has gotten a lot worse now as it spikes by the SECOND ***Edited Labels***
Denison and Brimley - L3S For the past 6 months, I have been experiencing high latency and ping causing streaming, gaming and voip calls to lag. My service located is Markham area, Denison and Brimley - L3S . The latency is most noticeable when gam...
I need to change the channels on my wifi and a few other things. I've had this problem for awhile but factory resetting would fix it, now no matter what I do I will only have "edit" options for a few minutes, after that it locks down and says to use ...
I have had the legacy TV Box and 1G Internet for the last couple of years and been happy with the service, but now I am getting (economic) pressure to move to the new Ignite service (or switch to someone else). I have been running my own network wi...
Almost all of my emails including those archived are gone. Where could they be and how can I recover them? *Added Labels*
Hi all, Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...
Rogers support/repair is now a neighbourhood joke and homes are moving to Bell.At the end of October 2022 a neighbour accidentally, by pounding in a stake, cut the main cable that runs buried down the street. As an emergency repair, they strung a cab...
How com there no internet on my laptop when the phone's okay and then check the sitting on the laptop and everything's on *Added Labels*
So I just moved into a new house 4 days ago and I changed my internet provider to rogers 150mbps unlimited internet. I recieved a gigbaite modem with it and oh boy this thing sucks big time. I have placed my modem on main floor living room , there is...
For real, I live in Stouffville, internet here always have issues… my modem always randomly “updates” while I’m using the internet, signal drops and get back out of nowhere and now another outrage…It’s not raining, is not snowing, there is zero reaso...
Hi All,For the past few weeks, I've been having high latency in the evenings. The download speed is not the issue. Any latency sensitive applications such as voice/video calls, and gaming are incredibly frustrating to use in the evening.I've tried ma...
For about 2 years now playing any online games has been a pain because of lousy round trip times, high ping jitter and inconsistency. I've reached out to Rogers multiple times, have had many technicians over and yet they don't solve the issue. Tracer...
I am trying to create a new secondary email address and it seems to be impossible. I currently have my main address, plus 2 secondary ones. I understand that I am allowed up to 6 email accounts. I know how to get to the screen where secondary acc...
Two months of this, it's unbelievable. $200 a month and can't get internet for more than 30min in a row without being disconnected for another 10, ethernet or otherwise. I work from home, it's not only infuriating but also harmful to my job. Opened m...
I tried a few things: - Direct connect to the Modem - Bridge on - Bridge off - Connected the Modem directly to the incoming coax line lol. I'm using my Unifi gear now, but like I said was all the same going rawdogging on the coax coming into the ho...
I have experienced an increasing frequency of dropped connections to the internet on my year old ignite system. As the signal is quite good when it is working, I tend to suspect the modem as being the culprit, The dropped connections *seem* more comm...