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Devices not showing up

My modem - router does not show any devices connected when I know there is.have tried resetting all devices ?     **Labels Added**

Wees by I'm here a lot
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  • 3 replies
  • 1 likes

Temporary Lines

In Ontario - 403/Winston Churchill area.  Massive amounts of "temporary" lines in this neighborhood.  Is Rogers planning to upgrade the infrastructure in this area??  When?? 

ajlaw by I've been here awhile
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Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
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  • 8 replies
  • 0 likes

Computers on network

I have 4 computers running win11 but cannot see them on the network. How do I make them visible?     **Labels Added**

DH950 by I've been around
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  • 1 replies
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Rogers Ignite 1.5gb/50mb delivers 200mb and no resolution in sight

I have rogers since more than year. since 3 months my signal started fluctuating and freezing/audio cut. I sent an email to rogers to fix this. Got respone to raise a complaint via their normal channel. So i raised a complaint on chat Rogers Issue C1...

jodha23 by I plan to stick around
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  • 3 replies
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If you had Upgraded Upload Speed - Don't change your plan!

I was one of the group of Ignite folks that had the upload speeds upgraded to over 150 Mb.. today my renewal came up, and i renewed online, and now my speeds are down to 50 mb.  I contacted support, and was told that's the way it is.    So, if you wa...

Rillithain by I've been here awhile
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  • 1 replies
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Hosted Website Unreachable on Rogers Network

209.148.233.106: TTL expired in transit A ping to a website's IP address from Rogers home Internet results in an infinite loop on Rogers site. ping 162.215.217.214 Pinging 162.215.217.214 with 32 bytes of data:Reply from 209.148.233.106: TTL expired ...

ysetko by I've been around
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  • 1 replies
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50mbps upload to 10mbps upload during peak usage hours

This is in contrast to having ~30mbps upload stable across the whole day before upgrading to 50mbps upload.   Are lower lows/less stable upload speeds expected/normal behaviour when on a gigabit internet package (Had 500 download, 30 upload before up...

MaNiHome by I've been here awhile
  • 1077 Views
  • 2 replies
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Internet Maintenance Notifications - Feedback

Rogers once again is unreliable. Why does the Senior Leadership commit to making things better; they overpromise and under deliver!!Our wifi has been intermittent yesterday & today. I called and spoke with a live agent who mentioned the issue will be...

Lil69 by I've been around
  • 939 Views
  • 1 replies
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XB6 Modem Settings/Requests/Firmware Discussion

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the mode...

gp-se by I'm an advisor
  • 49449 Views
  • 192 replies
  • 4 likes

IP Geolocation has me in wrong city

Lately I have noticed that my IP is coming from Ingersoll, Ontario. I live in Stouffville! Why has my IP location changed? I rebooted my XB7 but it still is in Ingersoll. How do I get it back to Stouffville?     ***Edited Labels***

Data_Dan by I'm here a lot
  • 1435 Views
  • 1 replies
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"Security" levels on XB6 Gateway

I had this question buried in a post on a slightly different topic but thought that this was important enough to maybe pull out and ask on its own. Forgive the duplication. I have set up my new Ignite 500 service and XB6 modem. I have a question that...

DrMike by I'm a trusted contributor
  • 8610 Views
  • 9 replies
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Gems of War no longer accessible on Rogers Internet

I have a steam game I have been playing daily for years, Gems of War. Today, it now is giving me the error "Cannot resolve destination host" when trying to get into the game. I get this on both my pc and my mobile phone when it is on wifi. If I disab...

Rillithain by I've been here awhile
  • 1207 Views
  • 4 replies
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Getting faster speeds out of my Ignite Modem via network switch

Good afternoon everybody,    I have recently gotten a Rogers Ignite Gen3 modem and currently I am getting roughly 100mb/s download speeds while plugged into a network switch in my house. It is my understanding that in order to get faster speeds I wou...

JonnyG by I plan to stick around
  • 5347 Views
  • 11 replies
  • 1 likes

Fast cable connection keeps dropping to ~1mbps

Hey all, For the last 4-5 weeks, our 500mbps connection has been intermittently dropping mid-to-late afternoon to between 1-2mbps. This has been happening 2-3 times a week. Latency as well jumps up like crazy with that, from approx. 15ms to 200-300ms...

CR01 by I've been here awhile
  • 1336 Views
  • 2 replies
  • 0 likes