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Forum Posts

Ignite WiFi Modem - Connecting a 802.11 b/g Device

So today I brought out my Nintendo wii (not the wii u) to play on. It’s been a year since I’ve played it and since then I upgraded to the ignite package, with the new modem of course. I inputted the correct password and let the console test the conne...

Dire by I Plan to Stick Around
  • 4605 Views
  • 13 replies
  • 0 likes

IPV6 longer delegated prefix length?

The 4 years ago post said: At the moment, the delegated prefix length is limited to a /64. We understand that some of you are eager to get a larger prefix in order to take advantage of some of the advanced functionalities IPv6 has to offer. Now that ...

syu by I've Been Here Awhile
  • 1686 Views
  • 2 replies
  • 1 likes

Resolved! Archiving Mail

GuysI have thousands of emails in folders. Is it possible to Archive them all to an external destination such as a hard drive or other email account? Unfortunately I am moving to a place where I cannot have rogers anymore and I'd hate to manually mov...

Maxx by I've Been Here Awhile
  • 2431 Views
  • 4 replies
  • 0 likes

FTTH Internet is Down

My fibre internet is constantly down for the past month tonight it shut down completely I can’t even watch tv what’s going on is fibre this bad or is just my service bad.     **Labels Added**

Marigone by I've Been Here Awhile
  • 1105 Views
  • 5 replies
  • 0 likes

Slower speeds on a Windows PC, other devices are fine.

I've had a Rocket modem for 4+ years and with intermittent 'drop' issues decided to get a new modem. Despite these issues, I'd get 150mbps on my PC with no issues. Got the new modem, installed it and now i can't get above 5mbps. I thought it was a mo...

lolacrnko by I've Been Here Awhile
  • 1847 Views
  • 7 replies
  • 0 likes

Fitbit Aria scale-

Good afternoon. We have had the ignite installation for about 1 week. I cannot connect our Fitbit Aria scale to the new network. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. I then spoke with Rogers concierg...

iponting by I'm Here A Lot
  • 5240 Views
  • 15 replies
  • 0 likes

DHCP Server just "freaks" and stops working

Ever since a power outage that affected the neighbourhood, every time I configure more than 2 DHCP reserve IP addresses on my CODA-4582 Hitron router (I need 6) after a successful coonfiguration, and router reboots, after a few hours, all my home dev...

Mocoso by I've Been Here Awhile
  • 4428 Views
  • 5 replies
  • 0 likes

Resolved! ROGERS Transparent DNS

Rogers has started hijacking my DNS to 8.8.8.8 (Google). While the new Ignite Internet didnt allow changing the DNS servers (for a variety of reasons related to Ignite TV), I was able to have my own DNS Entries on my machines. Recently that has chang...

sv by I'm Here A Lot
  • 6075 Views
  • 4 replies
  • 1 likes

Resolved! What Are the Rules for Labeling an EMAIL SPAM?

I am looking to understand why messages to friends with @Rogers email accounts either don't get my email or find it in trash. I have my own personal domain I send emails and I tested sending an email to myself on @Rogers. The email was dropped into S...

DS256 by I Plan to Stick Around
  • 993 Views
  • 2 replies
  • 0 likes

Lexmark MC3226 all in oneemail issue

I have tried unsuccessfully to connect the email from the scanner to the rogers SMTP.  I keeps keeps cancelling with error 450-not allowing access to email.  My settings on the scanner are as follows:   SMTP Primary Gateway             smtp.broadband...

Tommy5454 by I've Been Here Awhile
  • 988 Views
  • 3 replies
  • 0 likes

Node congestion / new node

Can one please advise the timeline to add a node to deal with a node that is overloaded for upload.  I am getting 1-2.5mbps - and have been for the past month or so, the congestion in on going.    It is particularity difficult given the need my three...

Rb8888 by I've Been Around
  • 1104 Views
  • 1 replies
  • 0 likes

Cannot Send Email Using Outlook 2007, Incoming Works.

All of a sudden -- middle of the day, my MS Outlook stop sending email (it can receive).   My set up is werid, I have a bell email server for my incoming but since rogers is in my office, I have rogers as the outgoing.   On the rogers webmail site, u...

xcell by I've Been Here Awhile
  • 4263 Views
  • 18 replies
  • 0 likes

Assitance in forward mail from custom mail server through rogers

I'm looking for a bit of help setting up rogers as my SMTP Relayer, I've looked around the community and figure out the port and hostname (587, smtp.broadband.rogers.com) but outgoing mail never gets delivered. Rogers server just closes the communica...

Wilkins by I've Been Around
  • 836 Views
  • 1 replies
  • 0 likes

Configure Modem for Best Possible Speeds

Hey guys! I recently got the new black gateway modem and it's actually pretty good. I have the gigabit plan and I get around 580 download and 31 upload through Wi-Fi. I'm sure if I connect it through an Ethernet I'll get more. Does anyone have any id...

Jawed by I Plan to Stick Around
  • 1982 Views
  • 3 replies
  • 0 likes

More Ethernet Ports needed

Newbie hardware question, so be gentle :).  One is going to my PS4 (yes, I know I can enable wifi on it) and one is going to my office where I have a desktop computer.  I'm in the process of adding some home automation and need to add a hub, which ne...

kimmal by I Plan to Stick Around
  • 3800 Views
  • 4 replies
  • 0 likes

Resolved! No internet service to work from home

Hi,   We moved into a new apartment last week (March 23rd), the technician came by on the 24th and dropped off a modem but said he can't come inside to link the fibre cable into my apt due to the virus, which I totally understand. (This is a brand ne...

David49 by I've Been Here Awhile
  • 2565 Views
  • 4 replies
  • 0 likes

Coax Termination

In my home, I currently have just one location that’s a properly terminated coax outlet. If I wish to move my modem into a different room which doesn’t have the outlet terminated, will Rogers send a technician to help me with that?   ***Added Labels*...

Jawed by I Plan to Stick Around
  • 1313 Views
  • 1 replies
  • 0 likes