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Rogers home int (wifi)

dugggsmith
I've been around
I recently went into a Roger store to pay my cell phone bill and was saying to them. I wish you guys had home internet in my area. Because I had to use bell which I don't like for $60 a month. Rogers offered me an unlimited WI. Fi internet service for $30 a month, which I took the opportunity and cancel my bell internet the very next day. The word unlimited reality is after 500 GB. Your internet slows down. I was never informed about this. I would have never used this service if I knew that because I stream everything and Roger's says they cannot help me that they Max out at 500 GB. However if I wanted to pay an extra $40 I can get 10 more gigabytes.
Of service, which means now I have to rotate between my Phone data and my Wi-Fi home internet. When myWi-Fi home internet runs out of data which again, I was never told it would slow down and they are refusing to do anything to help he telling me theres nothing they can do for me So therefore, your Wi-Fi home internet service sucked Roger's, and thank you for that 20 plus year customer, not happy.
1 REPLY 1

Re: Rogers home int (wifi)

57
Resident Expert
Resident Expert

I assume you're talking about something like 5G Internet.  One should always do research on what they purchase since any salesperson is bound to exaggerate the capabilities.  Had you done any research you would have seen the 500 GB limit - for example, see link below:

 

https://www.rogers.com/phones/nokia-fastmile-5g-gateway-3-2?icid=tl-srcotcon-srcss-4&storage=-&colou...

 

https://www.rogers.com/mobility/5g-home-internet (Details at the bottom)

 

You would also be aware of the 3 Mbps bandwidth limits on video streaming...  Some people have reported that they can get around this speed limit by using a VPN, but I provide no guarantees regarding that.

 

All providers have a "soft limit" on their "unlimited" plans - reducing the speed after the limit is reached on cell service.  There has been a lot of press recently on this.

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