Can't get into my email
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a week ago
- last edited
a week ago
by
RogersYasmine
I don't know what is going on but since Wednesday I cant get into my rogers yahoo email account. I'm able to sign in but once I put my information in, its either a white screen and an error comes up saying "something went wrong on our end, please try again" or I get redirected to a troubleshoot page that explains how to get into my email, whether its reseting my password, clearing my cookies, trying another device, trying another browser which I have done multiple times. I even tried to migrate my rogers account to gmail and I still got the same results so here I am wondering if anyone has an answer or some hint to what is going on.
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Re: Can't get into my email
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Sunday - last edited Sunday
Greetings @Kenny4556!
Thanks for reaching out to us about this email issue. It sounds like you've done all the basic troubleshooting steps already so we should take a look at your account as the next step.
Are you having any difficulties signing into your MyRogers account too by chance?
Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
~RogersCorey

