An email contact that has sent many messages in the past is no longer able to send me emails. It bounces back to them. I am not able to see their email to inspect the header or see the message. I have tested mail coming from other sources and it seem...
Hello. I need your help with an email problem. I have Outlook 2013 installed but can't use it for Rogers email as Yahoo and Rogers won't supply the password. So my Outlook 2013 is used for my other non Rogers email account. So, my default email is Ne...
Yonge and Clark area Thornhill. Woke up at 6:00 am to watch Wimbledon and no internet. Chatted online and told it is an area problem but won't be updated to let others know. Who knows how long it will take to fix. *Added Labels*
Is anyone else experiencing recent internet issues around Yonge and Eg? ***Added Labels***
My old modem Hitron CGN3 WiFi Modem was replaced with the HITRON CODA-5810 WiFi 6 modem. I am getting headaches from this new modem. Is there any way to change the settings in the new modem so that it functions like the old modem? I do not care about...
Experiencing network outage and was told that services will be back up in 24hrs. *Added Labels*
I'm in Oromocto, NB and trying to play Diablo iv but it's not very fun when I'm getting disconnected every 20 minutes. ***Added Labels***
I am not exaggerating. We have been noticing an extreme incline of speed. This is our old speed. This is our old speed when we got our Ignite 500 plan. This is our new speed. This is our current speed on the same plan. We have reset the routers,...
I've been working from home since early 2020. Was a Fido internet customer for years and never had any issues with my mobile, laptop or PC, until I was forced to switch to Rogers ignite a couple of months ago. Since then I've had constant connectivit...
I've cancelled my service with rogers but a cable burial still hasn't been cancelled. I've made 2 calls so far and each time they say they've escalated it and there are no updates. Today contractors showed up to take pictures, i wasn't home to talk t...
The email notice states We are happy to inform you that we've upgraded the network in your neighbourhood, which means you can now enjoy faster upload speeds.This change comes at no additional cost to you and no action is required on your end. I saw n...
DON'T YOU JUST WANT TO SCREAM WHEN YOUR INTERNET GOES OFF! NO TV... NO INTERNET! UGH....Well today I was tested in the area of PATIENCE. I had been doing some work on my computer and I was also looking forward to just relaxing with some TV programs...
I am having ongoing issues with my XB7 modem. I was working perfectly for the first month or so and then for the last 2 weeks it will appear to drop internet connection and cycle through starting up again. I have watched the light change from solid w...
I was moved over from Fido to Rogers recently, and I subscribed in the ignite 150 package which includes Wifi 6 / XB7 router. Rogers sent me a Wifi 5 / XB 6 router, and none of them even had the curtsy to inform me about the change / breach in thei...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
We are in our 20th hour of no service. Rogers acknowledged the issue but has given us no info on the problem, no reason for the outage and no expected resolution time. This is ridiculous. Have they even sent a crew out to check the issue? If so they ...
Hello Rogers, My Internet is down sinc last Wednesday. Called 2 service call , Many long waited calls with different answers. I am lost whom to contact to restart my service. Getting different time line few hours , 24 hrs , 24-48 hrs , 48 Hrs about...
I have Wyze V3 cameras at home and at cottage. Both have Rogers service. Cottage (wireless cellular based modem) - everything works perfect from anywhereHome - Ignite 1.5 - everything works on home wifi. Notifications work any time, 12s video works...
Lots of issues with Rogers but does any management type look at this??? Its ok to complain to get it off our chest for the lousy service we get but never see any response from Rogers ???? so why have this forum as all it does is list our problems wit...
In early Feb a Shaw tech came and replaced my old modem and PVR with the new Ignite system. Last Wednesday I had no TV or Internet connection so I called Shaw. The tech on the phone came to the conclusion that my modem was faulty. He shipped me a new...
