No internet for 2 days
Anybody have any actual information on case C193403878? Two days with no updates or progress on an outage in the Bathurst/Bloor area, downtown Toronto **Labels Added**
Anybody have any actual information on case C193403878? Two days with no updates or progress on an outage in the Bathurst/Bloor area, downtown Toronto **Labels Added**
trying to find out what the flashing blue light means did some searches on rogers but couldnt find anything? anyone post a link where i can find out what all the lights mean espically the flashing blue one. TIA *Added Labels*
How long should it take to get a temp wire buried? My service started in June 2023 *Added Labels*
In August I had to change from my CGN3 to what I think is a XB7 2nd gen ( a rectangular white box about 8" tall with honeycomb holes on top). It was installed and set up by a Rogers Technician. My speeds are fine according to Okida Speedtest DO...
I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...
Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...
Oct 9th, Nov 4th and another outage today?
Suddenly your newest Ignite Home Connect App version ( Android phone) just released - appears to have NO OPTION for Port Forwarding or DMZ, as per the previous Build of this App. Is that true? Because- if it is - scores of serious users will bail f...
Wonder if anyone else has come across this.I am able to log into Onedrive fine. It does not show any files in there (which there are).Trying to go into management, searches, etc.. all will cause a like timeout error.This includes my work laptop, per...
We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...
So I get an email a week ago saying upgrades are happening in my neighborhood and I will be advised of any interruption. Today no Internet or cable and 15 Rogers trucks on the street. No notice that I would be without service today. People work from ...
Both my internet and Ignite tv has been down completely, or working intermittently (dropping every five to twenty minutes) for a few months now. I will probably have to wait for WiFi to re-appear just to post this, it is that bad. Lately it has bec...
So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...
I've been having issues with intent speed for the last few days in Centretown Ottawa. My current internet package is 1Gbps and I usually get 300Mbps on my phone but for the last few days (since Friday) my speed has gone down to 4Mbps. I've rebooted m...
Hey everyone. I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode? I ask because I did a simple test where I ran the modem in d...
It’s almost 10 hour and our internet is not yet fix . No TV no Wifi ***EDITED LABELS***
This is the second Rogers TV/Internet outage in 2 months, first outage 4 hr & second 90min. For Barrie city this is a wonderful experience when having family movie night. I see Bell Fibe service here is slightly better than dial-up (10MB) and satelli...
Internet down since morning.
Hello, I'm a new customer of Rogers (Ignite 1.5) and I'm already experiencing terrible packet loss while gaming. Tried both hard-wired and wifi and had the exact same issue. Previously with Bell and Fiberstream before and would love to have avoided...
Swapped out to XB7 running in bridge mode yesterday. It worked for 14 hours then the modem required a power cycle to get it out of a lockup at 1:30 am. The old modem worked for years in bridge mode with no issues.Checked the event logs in the new mo...