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Internet Disconnections

I upgraded to the new XB8 modem which was working fine for a while but it has recently started intermittedly disconnecting for short periods. Both wired and wireless internet drop for about 2-10mins each time, every 1-3 hours or so, but the white lig...

JordanB2 by I've been here awhile
  • 729 Views
  • 2 replies
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Installing new Router with rogers modem

I have been having issues on and off since installing my 2.5 GB internet outside Hagersville.  It seems to resolve itself, and lately, I have been seeing connectivity and unstable bandwidth issues while doing Zoom meetings, which I started a week ago...

PapaStove by I've been here awhile
  • 971 Views
  • 2 replies
  • 0 likes

New Netgear Modem

Hi I get this modem from Amazon NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1I have rogers modem at my main floor but I am wondering if I can add another modem through the Co-ax port to my basement     ***Edited Labels***

Majd by I've been here awhile
  • 1733 Views
  • 4 replies
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Resolved! Rogers Wifi not working since last 4 days

Ignite Internet not working since last 4 days.Already put a complaint but it is not resolved. It's an outage in my area and it is not happening just for me. Really frustrated with the service.   Also the sales rep who sold me the plan told me that th...

Frequent disconnection with Rogers

HiI recently switched to Rogers Internet. My internet speed is 1gbps. I have deco installed for last few years and it was working fine when i was with other service providerHowever after switching to Rogers the internet drop off has been headache wit...

Mjmallik by I'm here a lot
  • 7820 Views
  • 14 replies
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Rogers Xfinity

Looks like the Rogers Ignite brand is history.  Say hello to Rogers Xfinity.  (That feels REALLY weird to type!)   https://www.rogers.com/support/tv-streaming/what-you-need-to-know-about-rogers-xfinity   My Ignite TV and HomeConnect iOS apps updated ...

-G- by Resident Expert
  • 15876 Views
  • 35 replies
  • 3 likes

Resolved! When to upgrade Rogers modem?

I currently have the Ignite Internet Gigabit 1.5 package using the XB6 (the first ignite modem, Gen1) - I also have a Google Nest mesh setup (Gen 2) - not the Pro but not the first Google Wifi mesh.  I have bridged my Rogers modem, and I have 6 Googl...

roses4u by I've been here awhile
  • 24429 Views
  • 4 replies
  • 0 likes

How to increase WiFi download?

According to Speedtest, my download speed is in the 940-975 MBPS range and my upload is consistently 179 MBPS. Is there a way to increase my download speed? Thanks for your suggestions.       ***Edited Labels***

chdiamo1 by I'm a reliable contributor
  • 804 Views
  • 2 replies
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Port forwarding

I’m trying to setup port forwarding from xfinity app but when I select adv settings- port forwarding option, i error message shows up: “something unexpected happened, with try again button”. I tried with different mobiles ios, android and nothing…I c...

Rfmelo13 by I've been around
  • 590 Views
  • 2 replies
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Resolved! PODS Gen2

Will an Xfinity Gen 2 POD purchased in the US work with a Rogers XB7 or is there some account check that would prevent its activation?   *Added Labels*

Bplayer by I'm a trusted contributor
  • 3828 Views
  • 15 replies
  • 0 likes

Replacement ignite modem

Been having issues with this model and restarting every other day due to tv channels going black, yes have replaced hdmi, issues with internet latency and speed issues. Have tried to get a hold of techs and always such long wait wan never hear back. ...

Ryanshort by I've been around
  • 541 Views
  • 1 replies
  • 0 likes

Mini speakers

I recently got my own internet tower installed I had a mini speaker in the bedroom and I have moved it to the bathroom and I'd like to rename it and use it in there it is working but I can't seem to get it to connect to my internet and let it rename ...

Jazz5 by I've been around
  • 561 Views
  • 2 replies
  • 0 likes

Internet dropping 2 to 3 times a day this week

I work from home.My internet keeps dropping 2 to 3 times a day and sometimes takes up to 3 to 5 minutes to reconnectI think this started around Sunday December 1st ?I use the rogers app, and it says I have no/poor network connection, even when I don'...

sogilvie by I've been around
  • 438 Views
  • 1 replies
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What is happening with wifi connection

What is happening with the wifi connection. The last 2 or 3 months I had an issue with my wifi connection. I couldn't take online classes. It interrupt me even five or ten minutes.   *Added Labels*

HELP? 5GHz performance issues on some days

For the past few months, we've been having extreme internet issues in our area (extreme connection interruption and instability) that took a long time to fix. After several attempts, the connection became perfectly smooth, but ever since last week, t...

DevYangoz by I plan to stick around
  • 874 Views
  • 2 replies
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Can’t Connect Denon-1713 to the Network

This is a real issue with your new modems which do not allow devices like DENON 1713 to log into network once it has a 192.0.0.0  address format instead the new 10.0.0.0   At least I am seeking help from other users who potentially have fixed it with...

kbhn by I plan to stick around
  • 519 Views
  • 1 replies
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Rogers internet coming to my area?

This is the 3rd of 4th time checking in. I'm wondering if there is a plan to service my area? I've been told a few times there is. I I was last told sometime in 2023 I should hear something or expect news of plans to come with fiber in the future. I ...

Rhino3237 by I've been here awhile
  • 552 Views
  • 1 replies
  • 0 likes

Network login keeps showing up

All of a sudden when I reset my router everything that gets connect is asked to create a wifi password and set the SSID. It prevents people from logging into the internet. The computer that access the settings is fine though. Also get a lot of securi...

Geezup by I plan to stick around
  • 521 Views
  • 1 replies
  • 0 likes

Yesterday internet at K1T0B1 was down

Hello, Yesterday, the internet was down for almost three hours in Ottawa, South—from 1 PM to 4:30 PM. What happened? Bel and Virgin subscribers were up. What happened to Rogers? There have been brief outages in the past, but not the one I experienced...

kassayeb by I've been here awhile
  • 653 Views
  • 3 replies
  • 0 likes