Throttling RTMP to Twitch

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Posts: 441

Re: Throttling RTMP to Twitch

Hey @Koma!


I'm sorry to hear you're having upload speed issues. I know first hand how important it is when streaming for your upload rate to remain consistent. I'd be happy to take a deeper look into this for you. To begin, are you able to provide us with a traceroute to your twitch ingest server while you're streaming? I'd like to see where the latency is occurring. It's important that the test be run while streaming as well as with a wired connection directly to the Rogers modem.



To run traceroute on Windows:

1. Open the command prompt. Go to Start > Run > Type: cmd > Hit Enter

2. In the newly opened command prompt window, type: tracert

3. You may have to wait up to a minute or more for the test to complete

4. Once completed highlight the results with your mouse then ctrl+c on your keyboard to copy

5. Provide the complete results (every line) here for analysis


Performing a Traceroute in Mac OS X

1. Launch Network Utility (Search Network Utility in Spotlight and choose the first option)

2. Click the Traceroute option in the top menu

3. Enter the network address to trace an internet route to:

4. Click Trace at the bottom right

5. Select the results in the window below, and then right-click and select Copy or press COMMAND+C to copy the text

6. Provide the complete results (every line) here for analysis