Rogers Rocket Wi-Fi Modem – Firmware Trial

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I Plan to Stick Around
Posts: 32

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial


@SunnyShiny1 wrote:

Rogers should inform all clients the current chromecast problem which yet to be solved. It is frustrating to see the way Rogers handle this problem. Customers are invited to a Firmware Trail, which it seems asking customers to be the testers. Should Rogers have a team of QA doing the testing ? Like any other project, there should be a date of deployment, or at least milestones.

 

Thank you


A test divison? That would require spending money! The testing at rogers was basically turning it on and seeing if google works lol. 

Highlighted
I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Hi there, Can I please try out your new Rocket Wi-fi Modem. The current CGN3AMR I am using drops signal quite often, cannot connect to devices such as Chromecast, etc. Cheers

Highlighted
I've Been Here Awhile
Posts: 3

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I am interested in participating in this firmware trial as I am having issues using my Chromecast.

Highlighted
I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I would like an upgrade for the Firmware Trial.

Highlighted
I've Been Here Awhile
Posts: 2

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

I've had some problems using Chromecast and have been directed by Google staff to try this trial. Would love to give it a shot.

 

Thanks!

Highlighted
Moderator
Moderator
Posts: 1,845

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

 

Hello, @rovshanechka@tylereidt@Ber1 and @bowenhou1

 

Welcome to the Rogers Community Forums! Smiley Happy

 

Thank you all for your interest in the firmware trial. Please send the CommunityHelps a private message to receive the firmware by following the steps below;

 

  1. Click this link - CommunityHelps
  2. On the CommunityHelps' profile page which opens up, on the top right side click on "SEND THIS USER A PRIVATE MESSAGE"
  3. In the Message Subject box, please type in Rogers Rocket Wi-Fi Modem Firmware Trial and send the message

 

We will be in touch with you with further instructions until the firmware is deployed, thank you for your participation. 

 

Cheers,

RogersMoin

Highlighted
I've Been Around
Posts: 1

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

will this fix the issue I am having with my chromecast? If so, please send me the new firmware

Highlighted
I Plan to Stick Around
Posts: 21

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

@toomanyissues

Yes it fixes the issues with chromecast. Follow the instructions in post #145 to recieve the new firmware
Highlighted
I've Been Here Awhile
Posts: 3

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial

Sorry if this question has been answered before. How do I update my firmware on the wifi modem to resolve my chrome cast problem? Chrome cast has not been working since I got the 250u wifi modem from Rogers. I have tried rebooting the modem and resetting the chrome cast multiple times. No luck.

Highlighted
I Plan to Stick Around
Posts: 324

Re: Rogers Rocket Wi-Fi Modem – Firmware Trial


@Bobbywang wrote:

Sorry if this question has been answered before. How do I update my firmware on the wifi modem to resolve my chrome cast problem? Chrome cast has not been working since I got the 250u wifi modem from Rogers. I have tried rebooting the modem and resetting the chrome cast multiple times. No luck.



If you are interested in participating, please send a private message to @CommunityHelps with the subject line “Rogers Rocket Wi-Fi Modem Firmware Trial”.&; A member of our team will be in contact with you and provide you with further instructions.

   

We’re keen to receive feedback on this new firmware. Once you've received the new firmware, please provide your feedback directly in the FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial thread. 

 

Questions regarding this program can be posted below.

 

***Please note - you must be a registered user of the Rogers Community Forums in order to participate.  To register, please follow these steps.***

 

Thank you for your continued feedback and support.


Microsoft® MVP Windows Insider - Windows Security