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Is there an option on Gateway to force new devices to request permission to join/connect?

Kc19243
I've been around

Currently, I have the Horton CODA 4582 and connecting via HomeConnect. Im not seeing this feature so I’m guessing HomeConnect is as barebones and useless as originally thought and I’ll need to setup a router with software that has it.

 

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Re: Is there an option on Gateway to force new devices to request permission to join/connect?

RogersCorey
Moderator
Moderator

Good morning @Kc19243!

 

You have an outdated modem that needs to be upgraded at your earliest convenience. The HomeConnect app was not designed for our older model modems that we no longer offer to customers.

 

Please feel free to send a private message to @CommunityHelps so we can assist you further with the upgrade process. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey

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