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Ignite WiFi Gateway Modem XB7 (Gen 2)

timdesouza
I'm Here A Lot

I've seen ref to a Gen 2 Ignite Gateway modem Easy Setup Guide – Ignite WiFi Gateway Modem (Gen 2) – XB7 | Rogers - Rogers and it looks like there are more ethernet ports based on the images provided but I would like to know if there is more to it than just the extra ports. A search of Rogers.com only returns the link above and nothing else. I'm interested to know does it support wifi 6 technology.

 

Thx.

Tim.

 

*** Edited Labels ***

Tim
Long time Rogers customer
144 REPLIES 144

Re: Ignite WiFi Gateway Modem XB7 (Gen 2)

-G-
Resident Expert
Resident Expert

@aelaan  What speed Internet service do you have?  I have heard that the XB7 gateways are only being given to customers with a 500u service or faster, and an even those new customers are also still getting XB6 gateways as well.



Re: Ignite WiFi Gateway Modem XB7 (Gen 2)

mubashir56
I Plan to Stick Around
500 Mbps

Re: Ignite WiFi Gateway Modem XB7 (Gen 2)

We've been having issues with the XB6 suddenly. It would probably be a good time to upgrade but it seems the XB7 is still pretty hard to get. Currently on Ignite 150U.

Re: Ignite WiFi Gateway Modem XB7 (Gen 2)

-G-
Resident Expert
Resident Expert

@Tmothy12 wrote:
We've been having issues with the XB6 suddenly. It would probably be a good time to upgrade but it seems the XB7 is still pretty hard to get. Currently on Ignite 150U.

The XB7 supports Wi-Fi 6 and has some faster electronics internally but does not offer any new features in its software.

 

The XB6 was designed to support a Gigabit Internet service, more than adequate for any speed tier that Rogers currently offers, and the XB6 has also been in the field longer so it has the edge when it comes to software stability.

 

You should contact Rogers Support for any service issues that you are experiencing.  There may be valid technical reasons to "downgrade" to the XB6 but I am not aware of any service-related issues (at least none that have been reported here) that can be fixed by "upgrading" to the XB7.



Re: Ignite WiFi Gateway Modem XB7 (Gen 2)

SpeedyC
I'm a Reliable Contributor

So I decided to reconnect my D-Link router to see if it would resolve my TP-Link smart plug intermittent disconnect issues ... and it did !!!

 

My 2.4 GHz is still set to Channel 1, as was the case when Rogers was controlling my settings automatically.

 

I had "WiFi bliss" amongst all my products as of April 2021 (when I upgraded to Ignite) until just a few weeks ago ... and only the TP-Link products were affected (they're finicky) . I ran nirsoft's WifiInfoView to see if a new (condo) neighbouring Wifi may be causing the interference, but I didn't notice anything odd. Then again, I'm no expert so I was just scanning to make sure all 2.4Ghz channels nearby were set to 1, 6, or 11 ... one neighbour had channel 2.

 

I wonder what else Rogers was automatically setting that could be causing my TP-link smart plugs to lose connection intermittently?

 

The only hiccup I encountered was now my laptops, located further away from my router, had terrible download speeds using 2.4GHz ... I had to manually connect them to the 5 GHz network instead (no big whoop ... but now I appreciate why Rogers suggests bandsteering for newbies!).

 

Also, I found I can still connect my Rogers Internet TV and my NVIDIA Shield via ethernet to the Rogers XB7 instead of my router, even when the XB7 is in bridge mode !!!