Hitron Modem keeps dropping internet

[Datalink]

@Camael1 @Geezup can both of you log into your modem, navigate to the STATUS .... DOCSIS WAN tab and copy the signal level table starting at the "Downstream Overview" and going all the way to the bottom right hand corner of the OFDMA section at the bottom of the table.  Ignore the data that sits above the "Downstream Overview".  That table will copy just like any other table in a document, select or highlight that entire section and right click .... copy.  Then you can paste that into a post.  Hopefully that will shed some light on the problems that both of you are experiencing.  Its possible however that very short interruptions won't be captured in that data.  If the external cable and/or connectors are old and starting to fail, that will cause short interruptions in service that will increase in frequency until the cable or connectors finally fail.  While the service is up and running, the signal levels will appear normal.  Additionally, the modem reboot will return the service back to its normal operating mode, but, the reboot won't resolve the underlying cause of the failures.  

[Camael1]

@Datalink

Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 591000000 256QAM -7.700 7 35.084
2 855000000 256QAM -11.300 3 33.377
3 861000000 256QAM -11.600 4 33.487
4 579000000 256QAM -7.000 5 35.084
5 585000000 256QAM -7.000 6 35.595
6 849000000 256QAM -10.200 2 34.346
7 597000000 256QAM -7.600 8 35.084
8 603000000 256QAM -8.000 9 34.926
9 609000000 256QAM -9.100 10 34.346
10 615000000 256QAM -8.300 11 34.484
11 621000000 256QAM -7.900 12 34.926
12 633000000 256QAM -8.600 13 34.346
13 639000000 256QAM -8.100 14 34.926
14 645000000 256QAM -9.100 15 33.834
15 651000000 256QAM -8.900 16 33.957
16 657000000 256QAM -8.300 17 34.926
17 663000000 256QAM -8.900 18 34.346
18 669000000 256QAM -9.100 19 33.834
19 675000000 256QAM -8.300 20 34.484
20 681000000 256QAM -8.800 21 34.484
21 687000000 256QAM -9.100 22 34.484
22 693000000 256QAM -8.100 23 35.084
23 699000000 256QAM -8.200 24 35.084
24 705000000 256QAM -9.400 25 34.346
25 711000000 256QAM -9.500 26 34.346
26 717000000 256QAM -9.900 27 33.487
27 723000000 256QAM -10.600 28 32.585
28 825000000 256QAM -10.000 29 34.926
29 831000000 256QAM -10.100 30 34.484
30 837000000 256QAM -10.800 31 34.346
31 843000000 256QAM -10.200 32 34.484
32 279000000 256QAM -3.100 1 35.595
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 4K 275600000 YES YES YES -2.299999
1 NA NA NO NO NO NA
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 38596000 ATDMA - 64QAM 38.250 6 3200000
2 30596000 ATDMA - 64QAM 35.500 4 6400000
3 23700000 ATDMA - 64QAM 34.250 5 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

[Camael1]

@Datalink 

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	591000000	256QAM	-7.700	7	35.084
2	855000000	256QAM	-11.300	3	33.377
3	861000000	256QAM	-11.600	4	33.487
4	579000000	256QAM	-7.000	5	35.084
5	585000000	256QAM	-7.000	6	35.595
6	849000000	256QAM	-10.200	2	34.346
7	597000000	256QAM	-7.600	8	35.084
8	603000000	256QAM	-8.000	9	34.926
9	609000000	256QAM	-9.100	10	34.346
10	615000000	256QAM	-8.300	11	34.484
11	621000000	256QAM	-7.900	12	34.926
12	633000000	256QAM	-8.600	13	34.346
13	639000000	256QAM	-8.100	14	34.926
14	645000000	256QAM	-9.100	15	33.834
15	651000000	256QAM	-8.900	16	33.957
16	657000000	256QAM	-8.300	17	34.926
17	663000000	256QAM	-8.900	18	34.346
18	669000000	256QAM	-9.100	19	33.834
19	675000000	256QAM	-8.300	20	34.484
20	681000000	256QAM	-8.800	21	34.484
21	687000000	256QAM	-9.100	22	34.484
22	693000000	256QAM	-8.100	23	35.084
23	699000000	256QAM	-8.200	24	35.084
24	705000000	256QAM	-9.400	25	34.346
25	711000000	256QAM	-9.500	26	34.346
26	717000000	256QAM	-9.900	27	33.487
27	723000000	256QAM	-10.600	28	32.585
28	825000000	256QAM	-10.000	29	34.926
29	831000000	256QAM	-10.100	30	34.484
30	837000000	256QAM	-10.800	31	34.346
31	843000000	256QAM	-10.200	32	34.484
32	279000000	256QAM	-3.100	1	35.595

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	4K	275600000	YES	YES	YES	-2.299999
1	NA	NA	NO	NO	NO	NA

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	38596000	ATDMA - 64QAM	38.250	6	3200000
2	30596000	ATDMA - 64QAM	35.500	4	6400000
3	23700000	ATDMA - 64QAM	34.250	5	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

[Camael1]

Hopefully this helps explain what the problem is.

[Datalink]

@Camael1 you have some channel signal levels below -10 dBmV, which is Rogers cut off point to send a tech.  Call tech support and ask the Customer Service Rep to run a signal check on your modem.  It should fail automatically. Also advise the CSR that you're experiencing service drop outs.  The signal check failure should result in the CSR arranging for a tech visit at your convenience.  When that is done, please repost the signal levels.  Sometimes this takes more than one visit, and perhaps the issue is beyond the local external cable, further upstream towards the Cable Modem Termination System, which the modem is connected to for modem control and data services. 

[ASimkins]

I have been having disconnect issues the last few weeks - can you please take a look at the information below and let me know if you notice something? The event log shows a lot of activity (my internet dropped out last night around 11 PM).

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	603000000	256QAM	6.400	9	40.366
2	849000000	256QAM	8.400	2	40.366
3	855000000	256QAM	8.500	3	38.983
4	861000000	256QAM	9.100	4	38.983
5	579000000	256QAM	6.500	5	40.366
6	585000000	256QAM	6.700	6	40.366
7	591000000	256QAM	6.700	7	40.366
8	597000000	256QAM	6.600	8	40.946
9	279000000	256QAM	3.900	1	40.946
10	609000000	256QAM	6.500	10	40.366
11	615000000	256QAM	6.400	11	40.946
12	621000000	256QAM	6.200	12	40.366
13	633000000	256QAM	6.100	13	38.983
14	639000000	256QAM	6.100	14	40.366
15	645000000	256QAM	6.400	15	40.946
16	651000000	256QAM	6.500	16	40.366
17	657000000	256QAM	6.900	17	40.946
18	663000000	256QAM	7.000	18	40.366
19	669000000	256QAM	7.300	19	40.366
20	675000000	256QAM	7.300	20	40.366
21	681000000	256QAM	7.300	21	40.946
22	687000000	256QAM	7.600	22	40.946
23	693000000	256QAM	7.700	23	40.366
24	699000000	256QAM	8.000	24	40.366
25	705000000	256QAM	8.100	25	40.366
26	711000000	256QAM	7.900	26	40.366
27	717000000	256QAM	7.800	27	40.366
28	723000000	256QAM	7.800	28	40.946
29	825000000	256QAM	8.300	29	40.366
30	831000000	256QAM	8.400	30	40.366
31	837000000	256QAM	8.600	31	40.946
32	843000000	256QAM	8.600	32	40.366

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	4K	275600000	YES	YES	YES	4.599998

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	36996000	ATDMA - 64QAM	33.250	4	6400000
2	22100000	ATDMA - 64QAM	36.500	1	3200000
3	30596000	ATDMA - 64QAM	33.500	3	6400000
4	25300000	ATDMA - 64QAM	37.250	2	3200000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

[ASimkins]

DOCSIS Logs

The DOCSIS event logs is shown here

No.

Time

Type

Priority

Event

1

06/10/2019 04:28:28

85010200

warning

TCS Partial Service;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

2

06/10/2019 04:28:44

82000500

critical

Started Unicast Maintenance Ranging - No Response received - T3 time-out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

3

06/10/2019 04:28:45

82000300

critical

Ranging Request Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

4

06/10/2019 04:28:45

82000600

critical

Unicast Maintenance Ranging attempted - No response - Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

5

06/10/2019 04:29:01

82000500

critical

Started Unicast Maintenance Ranging - No Response received - T3 time-out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

6

06/10/2019 04:29:02

82000400

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

7

06/10/2019 04:29:02

82000300

critical

Ranging Request Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

8

06/10/2019 04:29:02

82000600

critical

Unicast Maintenance Ranging attempted - No response - Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

9

06/10/2019 04:29:05

82000500

critical

Started Unicast Maintenance Ranging - No Response received - T3 time-out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

10

06/10/2019 04:29:06

82000400

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

11

06/10/2019 04:29:18

82000500

critical

Started Unicast Maintenance Ranging - No Response received - T3 time-out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

12

06/10/2019 04:29:19

82000300

critical

Ranging Request Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

13

06/10/2019 04:29:19

82000600

critical

Unicast Maintenance Ranging attempted - No response - Retries exhausted;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

14

06/10/2019 04:29:21

82000500

critical

Started Unicast Maintenance Ranging - No Response received - T3 time-out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

15

06/10/2019 05:28:06

82000400

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

16

06/10/2019 05:28:17

85010200

warning

TCS Partial Service;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

17

06/10/2019 05:28:21

82000400

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

18

06/10/2019 05:28:48

85010200

warning

TCS Partial Service;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

19

06/10/2019 11:13:51

82000400

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

20

06/10/2019 11:15:50

90000000

warning

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;MAC - Removed from post;CM-QOS=1.1;CM-VER=3.1;

[RogersMoin]

Hello, @ASimkins.

Thank you for posting your concern in the Community. The downstream levels are a little high, but within the specs and it should not cause disconnections. Did you notice the modem rebooting when the Internet drops? 

We can run a few tests on your connection to determine the root cause of the issue. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.

Cheers,

RogersMoin

[Nadernt]

I wanna say my Hitron has been dropping internet for about 2 months now. I just ran a Twitch Bandwidth test, and it went out within a few seconds of starting the test.  Not sure if that caused it or not. Also, at this point, I'm unsure whether it's the modem or not. 

I'd also like to point out the modem doesn't seem to restart when it happens. As in, I'm still able to access the modem in my browser immediately after the internet goes down. 

Speeds are good for the most part. Signal levels are within spec and pretty much always have been in the duration I've had these issues.  I still have packet loss issues as well where I will spike to like 50% or near 100% and not have a disconnect so I feel like it's not the modem.. but a lot of people are reporting drops with their Hitrons. I just had my CODA-4582U replaced about 4 or 5 months ago. Back then I was getting pretty terrible packet loss spikes. It wouldn't fully disconnect but was more like up to 50% packet loss for 10-15 seconds every now and then.

But later on, I started experiencing full disconnects.  I was in contact with customer service for these disconnects and the last thing I was told, about a month ago, was that it was an issue with either a power supply on Roger's end or the city's electrical grid causing these disconnects. I figure if that was truly the case it would've been fixed by now. However, I've asked for a follow-up a couple of times and so far, no news. 

If someone is able to explain the event log a bit more to me I would greatly appreciate that. I edited out the MAC addresses:

10	06/11/2019 18:40:07	82000200	critical	No Ranging Response received - T3 time-out;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
11	06/11/2019 18:40:07	82000300	critical	Ranging Request Retries exhausted;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
12	06/11/2019 18:40:07	82000600	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
13	06/11/2019 18:40:10	82000200	critical	No Ranging Response received - T3 time-out;CM-MAC=xCMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
14	06/11/2019 18:40:11	82000300	critical	Ranging Request Retries exhausted;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
15	06/11/2019 18:40:11	82000600	critical	Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
16	06/11/2019 18:40:41	82000400	critical	Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
17	06/11/2019 18:41:14	82000200	critical	No Ranging Response received - T3 time-out;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
18	06/11/2019 18:41:19	84000500	critical	SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
19	06/11/2019 18:41:33	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=x;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;
20	06/11/2019 18:41:48	84020200	warning	Lost MDD Timeout;CM-MAC=xx;CMTS-MAC=x;CM-QOS=1.1;CM-VER=3.1;

Signal levels for reference. I also have an amplifier I can put on to get closer to 0 dBmV:

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	633000000	256QAM	-0.700	13	38.605
2	849000000	256QAM	-5.400	2	36.610
3	855000000	256QAM	-4.200	3	37.356
4	861000000	256QAM	-2.900	4	37.636
5	579000000	256QAM	-1.900	5	38.983
6	585000000	256QAM	-1.300	6	38.983
7	591000000	256QAM	-1.400	7	38.605
8	597000000	256QAM	-1.200	8	38.983
9	603000000	256QAM	-0.300	9	38.983
10	609000000	256QAM	0.400	10	40.366
11	615000000	256QAM	0.700	11	38.605
12	621000000	256QAM	0.200	12	40.366
13	303000000	256QAM	-1.600	1	38.983
14	639000000	256QAM	-1.000	14	38.983
15	645000000	256QAM	-1.700	15	38.605
16	651000000	256QAM	-2.400	16	38.983
17	657000000	256QAM	-3.000	17	38.605
18	663000000	256QAM	-3.200	18	38.605
19	669000000	256QAM	-3.300	19	38.605
20	675000000	256QAM	-3.200	20	38.983
21	681000000	256QAM	-2.900	21	38.605
22	687000000	256QAM	-2.600	22	38.605
23	693000000	256QAM	-2.200	23	38.983
24	699000000	256QAM	-1.600	24	38.983
25	705000000	256QAM	-1.100	25	38.605
26	711000000	256QAM	-1.800	26	37.636
27	717000000	256QAM	-3.700	27	37.356
28	723000000	256QAM	-5.100	28	37.356
29	825000000	256QAM	-6.200	29	36.387
30	831000000	256QAM	-6.500	30	36.610
31	837000000	256QAM	-6.300	31	36.610
32	843000000	256QAM	-5.900	32	36.387

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	4K	290600000	YES	YES	YES	0.700001

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	38596234	ATDMA - 64QAM	39.250	3	3200000
2	30596000	ATDMA - 64QAM	36.500	1	6400000
3	23700000	ATDMA - 64QAM	39.000	2	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

 Edit: just ran another 3 Twitch bandwidth test and lost internet again within 10 seconds of starting each of them. I gave my modem a reboot before the last one and still, it disconnected.  Is my modem faulty? Here is what the DOCSIS WAN page looks like when it happens:

DOCSIS Overview

Network Access	Process...
IP Address	0.0.0.0
Subnet Mask
Gateway IP Address
DHCP Lease Time	😧 -- H: -- M: -- S: --

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	591000000	256QAM	-0.500	7	38.983

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	NA	NA	NO	NO	NO	NA

Upstream Overview

Port ID

Frequency (MHz)

Modulation

Signal strength (dBmV)

Channel ID

Bandwidth

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

edit2: also every CODA I've used so far sometimes does this thing where on a reboot I only have like 3-5mbps download. I feel as if it's not establishing downstream connections properly or something. Most times it seems to eventually fix itself or I can just reboot a few more times to get it back up. Anyone else with this CODA-4582 issue?

edit3: factory reset the modem. This helped get my downspeed back up to 300+ and so far, no disconnect when doing a Twitch Bandwidth test. Still getting some packet loss and dropped frames when I test stream, however. Definitely makes me think these disconnects were a result of the modem. 

[Camael1]

@Datalink Thanks you so much for the help. The Rogers technician came today to check the situation. This is how the DOCSIS WAN looks like.

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	657000000	256QAM	-3.400	17	37.356
2	849000000	256QAM	-7.600	2	35.780
3	855000000	256QAM	-8.100	3	35.084
4	861000000	256QAM	-9.000	4	34.484
5	579000000	256QAM	-2.000	5	37.356
6	585000000	256QAM	-1.700	6	37.356
7	591000000	256QAM	-1.600	7	37.636
8	597000000	256QAM	-2.100	8	37.636
9	603000000	256QAM	-2.300	9	37.356
10	609000000	256QAM	-2.800	10	37.356
11	615000000	256QAM	-3.000	11	37.356
12	621000000	256QAM	-3.000	12	37.356
13	633000000	256QAM	-3.400	13	36.610
14	639000000	256QAM	-3.500	14	37.356
15	645000000	256QAM	-3.400	15	37.356
16	651000000	256QAM	-3.200	16	37.356
17	279000000	256QAM	2.200	1	37.356
18	663000000	256QAM	-3.400	18	37.356
19	669000000	256QAM	-3.600	19	37.636
20	675000000	256QAM	-3.600	20	36.610
21	681000000	256QAM	-3.600	21	37.356
22	687000000	256QAM	-3.700	22	37.356
23	693000000	256QAM	-3.500	23	37.636
24	699000000	256QAM	-3.400	24	37.356
25	705000000	256QAM	-3.700	25	37.356
26	711000000	256QAM	-4.200	26	36.610
27	717000000	256QAM	-4.700	27	36.610
28	723000000	256QAM	-4.900	28	36.610
29	825000000	256QAM	-7.000	29	36.387
30	831000000	256QAM	-6.900	30	36.387
31	837000000	256QAM	-7.100	31	36.387
32	843000000	256QAM	-7.400	32	35.780

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	4K	275600000	YES	YES	YES	2.400002

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	23700000	ATDMA - 64QAM	35.750	5	6400000
2	38596000	ATDMA - 64QAM	40.750	6	3200000
3	30596000	ATDMA - 64QAM	37.000	4	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K