tech was out this morning , wasnt able to resolve the issueHowever, he did installed the splitter which I'm unsure why when the connection is straight from modem to outside box I'm running continuous ping test to google and seeing significant number ...
DOCSIS WAN
This menu displays both upstream and downstream signal parameters
DOCSIS Overview
Network AccessPermittedIP Address7.xxxSubnet Mask255.255.252.0Gateway IP Address7.xxxDHCP Lease Time 07 H: 00 M: 00 S: 00
Downstream Overview
Port I...
I'm having the same problem
i have the direct cable connection from outside box, replaced the modem, still having same issue
i don't have time to sit on call with tech support every now and then
my work heavily relies on internet , cant afford to...