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Hello, @warhawkice
Welcome to the Rogers Community Forums!
I know how important it is to get fast speeds on your devices especially when you are paying for Gigabit speeds.
The speeds are based on aggregate to the entire home and not to one specific device. In order to determine if you are getting true gigabit speeds to your home, you must simultaneously perform two wired speed tests and add up the total speed of both tests which should be over 1 GB. If you do not have two wired devices you can use one wired device and one device connected via 5G Wi-Fi within 3 meters of the modem.
Please ensure you are using a CAT5e or above ethernet cable. CAT6 is referred for Gigabit plans.
Let us know the results you are getting from the two devices' simultaneous speed test.
RogersTony
I live up in keswick as well.. wasnt aware gigabit was available up there now (supposedly?)
Max prior was 500mbps.
With speed boost, I have pulled just over 600 before on my test at home. but I only have the 500 package.
Where exactly are you doing the speed test? (what site, with what endpoints, etc)
And with what hardware, over wired/wireless as Tony asked?
(it can make a difference)
Its possible, even if they are 'selling' the 1gb service.. that the infrastructure up there can not handle it and wont reach 1gbps.. (and is not necessarily throttling)
Yeah, sometimes a tweek of a signal, etc.. is all it needs to get stuff up and going proper.
850 is pretty good, even in a best case scenario, unless you were running a 10gbps card and router, you might be hard pressed to get that across a single line (on a regular 1gbps card, etc).
Speedtest can have some varying results too, all based on WHAT endpoint you choose too.
I wonder if you would get any other results on the rogers speed test?
https://www.rogers.com/customer/support/article/internet-speedtest
As it should be straight to rogers and not really going outside the network at all.
Yes, its not a 'real world' scenario as you will often be accessing outside of rogers network... but rogers can really on guarantee the speeds between you and them.. anything outside will start slowing down some.
Just complaining in this way wont help anyone nor fix anyone's issues.
My wife was watching prime just fine yesterday for like 3 hours non stop.. so is rogers throttling connections to prime specifically?? Not likely.
IF they were to be doing some form of that. (which they DID do in the past against torrents, and they DID get heavily fined by the CRTC at the time and had to stop it), it would likely be localized. They would be doing it to everyone.
Like you said, your neighborhood might be different. But more than likely something else, and not specifically throttling, etc. Could be something as simple as the local nodes, or the whole area, is OVERSOLD, and cant technically manage the load especially with extra people at home right now. That could effect overall speeds, amongst other things.. overall choking peoples connection to any number of things. outside of any sort of other issues where that specific node is having other issues.
All that in the end really doesnt have anything to do with monopolistic practices.
Except for a few rare cases where its say a new subdivision where its a contract for JUST rogers or bell lines to start.. You generally have the choice of either of those. And if you have the choice of those, you do have the choice of choosing any 3rd party ones which run on the rogers/bell lines as well. So there is a lot of choices.
Each person need to research and choose which ones service is best for them
Routing.
Could be bad routing, a bad node or something along the way between you and the endpoint.
Lets say by default, to get to the endpoint your looking at, goes from your house, though rogers backbone, then lets say onto level3 at the border (lets say crossing somewhere near niagra falls, for a visual represntation), then across 1-2 more in the US till the end source.
Now turn on your VPN. Your trying to get to that same endpoint. its routing for how/where it wants you to get there, can be completely different. It might cross to the US at a completely different point.
If that one node there is fine, and the one that rogers is using isn't.. could cause it to be slower on rogers than otherwise.
(I bring up level3 up above, as there was actually an issue a number of years ago, where they actually ran into an issue with IPV4, where they actually RAN OUT of addresses to assign and were essentially overloaded and could not process enough different users data at one time.)
Our phone system at work here, is on a private MPLS network with a few of our locations and the provider. The provider has a few nodes that the locations connect to. Normally our location routes to A, another say to B, etc. (but all are interconnected). But if they need to do work on A, they change how our routing is, that its routing to B instead. Perhaps more latency, etc with it, but allows us to stay up while they bring the one node down.
As for the Linux not being throttled???
IF it was rogers end, generally any throttling etc that has been done, would be overall on the WHOLE speed.
(if you look at it, a house might be able to get the 1gbps package there, but they only pay for the 150. So its throttled down for that). Or its by protocol.
The major throttling they got slapped for, was they were throttling torrent data. Anything using that protocol was throttled, other data wasnt.
A http request say from a windows machine and a linux machine.. SHOULD look the same protocol wise.. so would be throttled the same way?
@Micmac1 wrote:
...Upgrade to 1.5gb 50, now I get a single stream at 450mb and 50 up..one of the current issues, well has been for some time is the garbage modems Roger's uses.
Is that WiFi or Ethernet connected? With the 1.5 Gbps plan you need to have an XB7 or XB8 gateway and you need to have your own equipment capable of those speeds since a lot of equipment is not, especially via WiFi. Please see my post and the few that follow in the following link if you have slow speeds.
https://communityforums.rogers.com/t5/Internet/Slow-Speeds/m-p/510588/highlight/true#M75402
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