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Netflix keeps stopping

mokz316
I've been around

Since moving to the new xfinity tv and using the wireless box vs the wired one from shaw, netflix and other streaming services often would stop or cut off in between watching.. regular tv channels are ok.

 

We tried resetting, plugging and unplugging, restarting and even ensuring the hdmi that goes to the tv and ethernet cable going into the xfinity modem/router are tight and firmly connected. netflix, disney+ and prime video all cuts or stops frequently when watching on them.

 

the xfinity remote often lags and become unresponsive as well..

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