Rogers Xfinity TV
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Resolved! Missing Channels

After upgrading from Total to Ultimate I am actually getting less channels.Channels showing in myrogers are not there and channels shown as included in Ultimate are missing.Anyone else having this problem.       ***Edited Labels***

191158 by I've been here awhile
  • 338 Views
  • 5 replies
  • 0 likes

Contacting Fox Sports Channel

Anyone know how to contact these people? Not sure who puts the programming together, as now they have stopped showing the Arca racing series and the Nascar Truck series. I tried using facebook but doesn't look like any posts there in 3 years?

danno100 by I plan to stick around
  • 339 Views
  • 4 replies
  • 0 likes

Xi6 box not showing 4K option

One of my boxes isn't showing a pop-up with channels that have 4K available (eg. Sportsnet).  Curious if there's a setting to get that back.     ***Edited Labels***

goaltender by I plan to stick around
  • 204 Views
  • 4 replies
  • 0 likes

Resolved! New Discovery Channel CH 244 small black bar at bottom

Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents.   **Labels Updated*...

james039 by I plan to stick around
  • 1451 Views
  • 17 replies
  • 0 likes

Resolved! Intermittent screen freezes and audio dropout

I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...

markfink777 by I plan to stick around
  • 46294 Views
  • 122 replies
  • 5 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 28349 Views
  • 67 replies
  • 9 likes

Resolved! Rogers On Demand- Where has it gone?

As a concerned customer, I am just wondering why Rogers on Demand is gone when it was part of the service agreement I negotiated. I will not pay extra for Stack TV, to bring back Rogers on Demand! I am a deeply concerned customer and I am considering...

brenteden by I plan to stick around
  • 1223 Views
  • 8 replies
  • 1 likes

Resolved! Xfinity XI6 STB Display Mini Guide Over Video Option

I noticed that there is a Display Mini Guide Over Video Option in the XI6 STB Settings - Preferences - General section & the Default setting is Off. Does anyone know what this setting does when changed to On because I haven't seen any difference in h...

FrathosCAN by I plan to stick around
  • 206 Views
  • 2 replies
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Apple TV App

When will there be a Rogers Xfinity Streaming app for Apple TV? The competition offers this.

Magooru by I've been around
  • 129 Views
  • 1 replies
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Resolved! Lobby Watch and Xfinity

Our building had lobby watch when we had cable. When we upgraded to xfinity our lobby watch was not available. I talked to a technician and was told that as soon as they found the signal they could set it back up on s channel. This has been over two ...

rhainer by I've been here awhile
  • 836 Views
  • 6 replies
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Resolved! Same show on two tvs

I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room?   *Added Labels*

GBKeeper by I've been here awhile
  • 4854 Views
  • 10 replies
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fraudulent behaviour by Rogers salespeople

Be wary of actual Rogers salespeople who are presumably working on commission. It happened to a friend and now to me as well.  The phone salesperson guaranteed that there would be no set up fee to switch from Legacy plan to a rogers ignite box.  But ...

CuddemiA by I've been here awhile
  • 203 Views
  • 2 replies
  • 0 likes

Resolved! Moved Channels

2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?.   Moving was Discovery Science on channel 231 but Discovery Science's new c...

crpl2 by I plan to stick around
  • 2816 Views
  • 3 replies
  • 0 likes

Storm Ready Wifi

I just added this to my Rogers account and I have still have some questions after reading through the very brief instructions and the online FAQ.   I assume that when the normal signal connection to Xfinity Modem gets interrupted, the Storm Ready uni...

SonicDetail by I've been here awhile
  • 234 Views
  • 2 replies
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Resolved! Remote: How to make "Favourites" the default Guide Setting

Switched back to Rogers after years with Bell, and still getting used to the Xfinity remote. The Bell remote lets you set up various channel lists and choose one as your default guide, but my Rogers remote seems to always revert to "TV Listings." I c...

RobertB by I've been here awhile
  • 313 Views
  • 4 replies
  • 0 likes