Xfinity
Maybe I should have read these posts before signing up again. Wow what a mess Rogers has become (or continues to be)
Rogers Xfinity TV
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Forum Posts
Service is Not Great
It used to be that if you had an equipment issue, you could take the router or tv box into the store and exchange it. My mother in-law’s tv box failed, and the only way we can get it replaced is to get it shipped out. Problem is that it has been mo...
Device Menu Disappeared
Starting on April 1st, the Device selection menu disappeared from my "Saved" menu. I used to be able to select on each Xfinity device, I could specify which device to looked at "Recordings" and "Scheduled". Now, I don't have that option and can onl...
Internet disconnects. No upload speed.
This last week is strange. Nothing with my home set up has changed. Xb8 is plugged directly into the wall outlet. Nothing near it or around it. Been working for years with limited issues. The gateway seems to have no issues being up and running, alwa...
Xfinity Multiview, For All The Hockey Fans
Customers can watch two games at once with a free preview of Rogers Xfinity Multiview https://about.rogers.com/news-ideas/introducing-rogers-xfinity-multiview-watch-multiple-2025-stanley-cup-playoff-games-all-on-one-screen/ I assume this will be...
Xfinity Netflix app keeps turning my box off
When I try to use the netflix app on my xfinity box it causes my box to power off. I have reset the app and box. I have restarted my gateway. I have 3 boxes in my house and this is the only one failing. ***Added Labels***
Resolved! How do I control two TV boxes with RF
Hello all. Controlling a XiOne-SC via IR is extremely horrible it barely works. I found out you can pair a remote for RF control. This works wonderfully. The problem comes from the fact that we have two boxes and two remotes. When pairing via R...
Recordings on Individual Boxes are a Mess. Information Mostly OK if I Choose - All Devices
In addition to the scheduled recording issue reported in the following thread: https://communityforums.rogers.com/t5/Ignite-TV/We-can-t-record-series-from-Global-channel-3/m-p/491065/highlight/true#M13710 When I try to look at scheduled and recor...
Saved Recordings Disappearing
I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...
Why do I see everyone recording?
I have Ignite TV (small boxes) on all the tv’s (5) my question is; how come I see another tv’s recording and when their show is scheduled I get a notice on another tv? Is there anyway to make each tv separate & their own recordings? ***Edited Lab...
Adding standalone channels to Popular TV package
My 24-month contract (TV Flex 20 Including Sports) is about to end in a month, so since that package does not exist anymore, Rogers is offering me Popular TV. The price would be slightly higher than what I'm paying now, but it would NOT include a few...
Can’t access TSN
Hi I can watch TSn and Sportsnet on tv through my cable package but when I try to sign into TSN and Sportsnet apps using my Rogers credentials it says I don’t have access to those channels. Is there something you can fix in my account so I have acces...
Set top box freezes/blank screen
The Xfinity set top box will randomly freeze up and go to a blank screen, the box doesn’t even respond to the remote. For a split second the screen will say it’s unable to connect to the internet, but the gateway is a meter away from the xfinity box....
losing audio on Ignite TV
we occasionally lose audio for 3 to 4 seconds, tv screen is fine (no freezing). ?????? **Labels Updated**
Rate Increase AGAIN
Better check you latest Bill messages - they are at it again. They didn't get enough money on the last Digital Box fees so there hitting Internet and Home phone - 7 and 5. Really - They need to cut costs to save money not raise fees. They are driving...
Considering Ignite Service with a Complicated Setup
I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...
TVAPP-00189
As of yesterday I can't access Ignite on my computer and get this error code TVAPP-00189 and it says to clear my cache. I have done so but still keep getting the same error. Any suggestions?
Resolved! How to Rename Ignite Entertainment Boxes
I can rename all my connected devices except the Rogers TV box. I set up as 'Bedroom, Living Room, and Basement' but I want to be more specific in the naming as there are more than 1 WiFi device in these rooms. Do I rename on the TV itself during the...
Pixilation and Freezing Issues on Sportsnet
Anybody know why so many live sports events on Rogers Sportsnet break up, pixellate and freeze? I can't remember the last time I watched a Sportsnet game that didn't have technical issues with picture and sound. Anybody else? And does anyone know why...
Resolved! STB's still connected to Gateway in bridge mode
I set up a new Wifi 6 router, set my gateway to bridge mode but my Xi6-T STB's still connect to the gateway (old SSID). I enter wifi setup on the STB, select the new SSID (router), enter the password and Confirm, but it remains connected to the gatew...
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