Rogers Xfinity TV
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Premium vs Ultimate TV

Is it possible to get a pdf document of my current channels (premium) and a pdf document of the channels in the ultimate tv package.  I have the offer to change and need to know channel lineups before I consider.       ***Edited Labels***

Unauthorized Movie Charges

I was surprised to see my bill for the month of May 2024 that I have been charged for 2 movies which I did not rent. Eversince I have been a Rogers customer I never rented a movie. I called them they said yes in their system is shows I rented. How ca...

InojalesR by I'm here a lot
  • 3269 Views
  • 15 replies
  • 0 likes

TV Cable Outage

We have wifi but no cable. Message is "this channel temp unavailable"xre-03090We've reconnected the cable box. Still not resolved. Not success with Anna chat or trouble shooting on phone. Any suggestions? With thanks.       ***Edited Labels***

KM2938 by I've been around
  • 401 Views
  • 2 replies
  • 0 likes

Alternative to Renting Ignite TV Box

With the discussions continuing about the 70% increase to have additional entertainment boxes in your home. When looking online for info about this Rogers states that for every tv a Ignite Entertainment box is required.   Then I went on Rogers Ignite...

Flavour1 by I'm a regular
  • 4011 Views
  • 7 replies
  • 0 likes

Ignite TV Apple TV app and cast to Apple TV

Hi according to this post:https://www.theverge.com/2021/10/28/22750469/apple-tv-plus-comcast-x1-flex-xclass-streaming-box-tvand the Reddit convohttps://www.reddit.com/r/appletv/comments/qhzj80/comcast_xfinity_stream_app_is_finally_coming_to/Xfinity w...

Chuttt by I'm here a lot
  • 8578 Views
  • 6 replies
  • 2 likes

Resolved! Power on to set channel

Me again.  I’ve gone through all the menus and can’t seem to find where I can set the tv to show a certain channel when I turn it on like with the digital box.  Is this possible?  Reading through previous posts it appears some are given the option, b...

jinx8910 by I plan to stick around
  • 2748 Views
  • 9 replies
  • 0 likes

Ignite - Netflix and Youtube not showing up on apps screen.

When you go to the App screen, there is no Youtube not Netflix apps.   If I use voice command for 'Youtube' there is a message "GIVE US A FEW MINUTES We're having trouble opening this app. Please give us a few minutes then try again".   Youtube was w...

enosbones by I plan to stick around
  • 1187 Views
  • 5 replies
  • 0 likes

Misled on Flex Channels

After doing some reading about the packages for Ignite Internet/TV, yesterday, I decided to sign up.   The process of arranging all of this at the Rogers store, was a somewhat painful and confusing process.  I had an existing account using the VIP TV...

BTorrens by I'm here a lot
  • 3264 Views
  • 11 replies
  • 2 likes

SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Ragingbull by I've been around
  • 4048 Views
  • 7 replies
  • 1 likes

Flex Channels

I recently switched from cable to Ignite. I was told I could swap channels using Flex option. When I called I was told Flex no longer exists. If I call back the next support person says I should have it. What gives. Does Flex exist or not?       ***E...

roycer1 by I've been here awhile
  • 9544 Views
  • 19 replies
  • 0 likes

Disable Screen Saver & Call Display

Hi Everyone,   With the current Rogers Ignite TV boxes, is there a way to disable the screensaver, so that we can have the TV running continuous without having it turn on the screen saver. We would like the TV to run just like the old digital tv, whe...

aboyaci by I plan to stick around
  • 6863 Views
  • 21 replies
  • 3 likes

Resolved! Ignite Channel List

Could I please get a list of channels for Rogers ignite in Mississauga?       ***Edited Labels***

Mgme by I've been around
  • 1739 Views
  • 1 replies
  • 0 likes

Unable to login to Ignite TV on any computer.

I already reset my password & cleared my cache & browsing history on all browsers on all my computers. I still get the error message: "! Sorry! Something went wrong. Please try again or check back later. " I've had this error for 2 weeks now       **...

robpasia by I've been around
  • 2251 Views
  • 4 replies
  • 0 likes