I recently switched from cable to Ignite. I was told I could swap channels using Flex option. When I called I was told Flex no longer exists. If I call back the next support person says I should have it. What gives. Does Flex exist or not? ***E...
Hi Everyone, With the current Rogers Ignite TV boxes, is there a way to disable the screensaver, so that we can have the TV running continuous without having it turn on the screen saver. We would like the TV to run just like the old digital tv, whe...
When using a browser on a laptop out of home, some channels will not play, e.g. Game.tv. The screen always shows "Attempting to Resume" then "This Video cannot Be Played". The same channel works fine on my mobile when out of network. Most other cha...
Could I please get a list of channels for Rogers ignite in Mississauga? ***Edited Labels***
I already reset my password & cleared my cache & browsing history on all browsers on all my computers. I still get the error message: "! Sorry! Something went wrong. Please try again or check back later. " I've had this error for 2 weeks now **...
Greetings Everyone, Go ahead and call me . , I'm sure that is what I am right now. Switched over to ignite TV with the new Xione box. Connected via ethernet cable. Happy with the wired connection. Is there a way to turn off the wifi? Some ad...
Hi, Anybody hear anything about being able to upgrade the free ad-supported disney+? From their faq: https://www.rogers.com/support/terms/third-party-subscription-terms-disney-plus-standard-with-ads?ecid=OTH_X_R_RES_Jun_24_AON_PYJZPB#are-upgrade...
Hello, Recently while attempt to access certain channels via http://ignitetv.rogers.com/ - The following error appear when attempting to play numbers channels including, but not limited to CHCH, ABC, FOX, NBC. The following troubleshooting steps we...
Is it possible to buy instead of renting a tx box for $8?? ***Edited Labels***
My Internet is down. ***ADDED LABELS***
Hi. After installing the latest update to the Rogers IGNITE TV app (version 7.15.1.670) on an iPad Pro 6th Gen and an iPad M2, the chromecast feature is no longer working. When you press the chromecast icon, the menu opens and then quickly closes...
This is the process to create a playlist below, except when (using set-top box and remote) you go in and select a recording, there is no option to create a playlist. Hello? How do we get this working? Creating a playlistSelect the recording or On De...
We currently have 21 ignite boxes in a sports bar. The lag between boxes is up to 8-10 seconds on the same channel. As you can imagine, patrons are not thrilled when part of the bar celebrates a touchdown or goal before the others even see the play. ...
See below.Only numbers show up when doing a search. How do I get the letters below the numbers using the remote? Help is used as an example. To search by content title or subjectPress the Rogers button on your Voice Remote to open the main menu. Sele...
Online TV Guide we can specify date and time and apply. On the TV, I have to cursor over to get to a certain time. I know the fast forward is forwarding to subsequent dates. Is there a way to quicker get to a certain time of the day? Thanks in advanc...
As Stingray Music is now part of Ignite Tv with 1000’s of channels from Stingray from the TV app and available with your TV provider on mobile devices. We are on the Flex 10 package and to get Stingray when we moved over to Ignite Tv Rogers called it...
Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...
Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...
Is it still possible to access advanced settings and for example set the wifi channel on the ignite modem - Technicolor XB6? I have a feeling Rogers has completely disabled the ability to change advanced settings. ***Edited Labels***
We just signed up for Ignite internet and TV and I'd love to see The Criterion Channel added to the apps. Everything else we use is available through the apps menu (with the exception of Paramount+ as a standalone, but that can be added via Amazon Pr...
