Ever since the new version of Discovery Channel debuted on CH 244 I see a thin black bar at the bottom of the screen (about 1cm). It is always there on this channel. It does not show on any other channel or the on demand contents. **Labels Updated*...
I've had Ignite TV running for a month without issues but yesterday my TV signal has started random freezes on the screen and/or audio dropouts for a few seconds at a time. Sometimes a few times per hour and other times every minute or two on all sta...
As a concerned customer, I am just wondering why Rogers on Demand is gone when it was part of the service agreement I negotiated. I will not pay extra for Stack TV, to bring back Rogers on Demand! I am a deeply concerned customer and I am considering...
I noticed that there is a Display Mini Guide Over Video Option in the XI6 STB Settings - Preferences - General section & the Default setting is Off. Does anyone know what this setting does when changed to On because I haven't seen any difference in h...
When will there be a Rogers Xfinity Streaming app for Apple TV? The competition offers this.
we just had Ignite set up and so far so good..... however, we don't like to see unwanted (or unsubscribed) channels while we scroll through..... I know years ago with Rogers we could "hide" channels..... can we do that here ? assigning favourites do...
Our building had lobby watch when we had cable. When we upgraded to xfinity our lobby watch was not available. I talked to a technician and was told that as soon as they found the signal they could set it back up on s channel. This has been over two ...
I think I may have stumbled upon the method by which you can use a Samsung remote such (as that provided with the Frame tv) to control a Rogers Ignite box (The Xi6* version). I understand there also a box for just streaming, but have no experience wi...
I have 2 tvs, each with their own Ignite box. Can I select a show on one of them and have it play on both tvs simultaneously so I can watch the same show as I move from room to room? *Added Labels*
I recently started using Rogers Xfinity/Ignite TV and was pleased to find the Default Startup Channel feature on our new Xi box, as it was one of my favourite features on the digital boxes. However, this feature doesn't seem to work as expected. Here...
Be wary of actual Rogers salespeople who are presumably working on commission. It happened to a friend and now to me as well. The phone salesperson guaranteed that there would be no set up fee to switch from Legacy plan to a rogers ignite box. But ...
2 of 3 channel moves from the recent (January 1st) channel changes are very confusing. Does anyone have info about the lost channels that were supposedly moved (see below) ?. Moving was Discovery Science on channel 231 but Discovery Science's new c...
I just added this to my Rogers account and I have still have some questions after reading through the very brief instructions and the online FAQ. I assume that when the normal signal connection to Xfinity Modem gets interrupted, the Storm Ready uni...
While watching some recorded TV programs, the sound quality is poor. Periodically the dialogue breaks up, at times going silent. I have reverted back to live TV to see if it was a data transfer issue, but live TV is fine. Is this an ignite box issue?...
Switched back to Rogers after years with Bell, and still getting used to the Xfinity remote. The Bell remote lets you set up various channel lists and choose one as your default guide, but my Rogers remote seems to always revert to "TV Listings." I c...
We want to view the original series Wonder Years with Fred Savage. Disney Plus which we have is supposed to provide it. Only the new version comes up and not the old ones. Also tried to subscribe to Paramount but the Smart TV does not have the app. W...
Where to report down wires ***Edited Labels***
My tv goes black every day and I have to unplug my tv to reset my box. Can I return my box to Roger’s for a new one or is there a way to fix this problem. ***Edited Labels***
I'm subscribed to Fox Business Network. Within the Fox Business App / website app there's an option to Watch Live TV. I log on via Rogers but when it sends me back to Fox Business I get this message: "Sorry, your Rogers account is not authorized to...
Can I get a list of channels with numbers for Xfinity VIP.
