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Forum Posts

TV Picture and sound pausing

Week ago switched over to Rogers from Bell due to a better deal. I have called in at least 3 times to get help with my TV picture and sound pausing, especially on sports channels and CNN. Last they said it was a community it was a community issue and...

dmeanor by I've Been Here Awhile
  • 158 Views
  • 2 replies
  • 0 likes

CBC Gem app on Ignite TV?

Noticed today that CBC Gem was not included in the supported streaming apps on Ignite TV. Just keep seeing ads for the new show Belgravia and this appears to be the only way to watch it. Guess I'll stream on my laptop for now, but wish I could watch ...

tas14 by I've Been Around
  • 4168 Views
  • 3 replies
  • 2 likes

Resolved! Ignite Premier Package

Can I watch Ignite Premier Package on my devices when I am in the US?   **Labels Added**    

rev channel

Can't find icon for REV TV in the flex channel page, so I can't exchange it with another useless channel. any thoughts   **Labels Added**            

Namie by I've Been Around
  • 134 Views
  • 1 replies
  • 0 likes

CAN’T FFWD PVR PROGRAM

Recorded a program channel 129 CTC Atlantic.  When I played it, could not fast forward through program or commercials.  Message “fast forward not allowed on this device”???? Can they do this?   *** Edited Labels ***

RTiman by I've Been Here Awhile
  • 233 Views
  • 2 replies
  • 0 likes

1 of 4 boxes down

I have 1 of 4 ignite boxes down, done the reboot refresh etc multiple times, not working. How do I get a replacement   *Added Labels*

Ignite 50 and basic TV set up

Help please. How do I set up the connections? Internet is working fine but the TV isn’t. Was installed about a month ago and was TV was working but not now. The channels don’t show. What is the problem?       **Added Labels**

Kadi by I've Been Around
  • 108 Views
  • 1 replies
  • 0 likes

Resolved! Ignite TV box @ -81 db?

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson by I'm a Reliable Contributor
  • 1229 Views
  • 22 replies
  • 0 likes

Ignite pause issues, recording issue

We just got Ignite TV.  I have two problems with Pause, both of which are bugs IMO.   First, we did a long pause due to a phone call.  After 15 minutes or so it started playing again.  This is not unexpected and not the problem.  The problem is that ...

gregneff by I Plan to Stick Around
  • 153 Views
  • 1 replies
  • 0 likes

Internet and tv service outage

TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...

Doyle32 by I've Been Around
  • 220 Views
  • 2 replies
  • 0 likes

Resolved! "Alone: Frozen" episode not posted properly

I've been watching the History channel's "Alone: Frozen" using my Ignite TV, watching them after they air. However, what is supposed to be episode 5 ("Outfoxed") is actually episode 4 through Ignite. I've opened a ticket, had it closed, re-opened it ...

Resolved! 4K cost

If movies are shot in 4K or even 8k how come we are paying “extra” to watch them ?   *** Edited Labels ***

Peter-karen by I've Been Here Awhile
  • 200 Views
  • 1 replies
  • 0 likes

Xumo Content Unreliable

We started watching the excellent British drama series Kavanagh QC via XUMO. Somewhere around season two instead of viewing the episode we find we're sent to XUMO Live TV. Something similar happened when we tried watching old episodes of Third Rock F...

Cap07 by I'm a Reliable Contributor
  • 199 Views
  • 1 replies
  • 0 likes

Ignite TV Channel Lineup

I am currently subscribed to Digital TV but having increasingly poor reception, as well as poor internet signal.  I have been told numerous times by both customer support and service techs that I should move to Ignite TV and all my problems will be s...

GWD by I Plan to Stick Around
  • 3359 Views
  • 4 replies
  • 0 likes

Resolved! Streaming series suddenly goes away?

Hi, We're new to Ignite and having a lot of problems with it and maybe we just don't understand how Streaming is supposed to work. We found the first season of "Love It or List It Vancouver" and were pleased because we've enjoyed later seasons of tha...

esmerel by I've Been Here Awhile
  • 261 Views
  • 3 replies
  • 0 likes

Bluetooth Audio Delay

Wasn't able to see this on the site. Whenever I connect a bluetooth device (bluetooth headset), it works fine initially and then after 20 min or so, there is a delay between audio and TV picture. Over time, the delay becomes very long (eg. 30 sec) ou...

Michael_O by I've Been Here Awhile
  • 3340 Views
  • 19 replies
  • 0 likes