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Flex exchange issues

Having issues exchanging flex channels all night. “Technical issues”Does this actually EVER work??   **Labels Added**    

Estelle13 by I've been around
  • 630 Views
  • 3 replies
  • 0 likes

Regular blackouts ( four or five per hour ) when watching tv

This is a continuing problem when watching tv. This is incredibly annoying especially when watching sports. I thought it may be just our neighbourhood as everyone seems to be having the same problem. Having talked to others it appears this may be a b...

DMF1 by I'm here a lot
  • 1532 Views
  • 15 replies
  • 1 likes

Issues with shows recording more then once

I've only had Ignite TV for a few months now, coming from Bell Fibe having all kinds of issues with setting up recordings. I am having a problem with shows recording more then once when set to only record new episodes. Example, I set a show to record...

Fookaroo by I plan to stick around
  • 15573 Views
  • 78 replies
  • 1 likes

Xi6-T (versus) XiOne box?

Hi, My Xi6-T may need replacing, and I'm trying to decide if I should ask for a new Xi6-T box or request the newer XiOne box.  Anyone have experience with the two and recommend one over the other?

Lyphe416 by I plan to stick around
  • 5144 Views
  • 5 replies
  • 0 likes

Rogers ads

When I turn on my tv I do not need to see the Rogers add. I pay enough so i find it very annoying you have to see the add. Marius    **Labels Added**

Power outage, no audio

When we have a power outage we can watch tv but no audio.  This never happened with regular cable, we could still listen and watch (on power backup system, eg, generator).    Anyone else notice this happening since the switch from cable to Ignite?   ...

jbird by I plan to stick around
  • 292 Views
  • 1 replies
  • 0 likes

Broadlink Universal Remote

I am trying to connect a BroadLink IR/RF Smart Home Hub-WiFi IR/RF Blaster for Home Automation (RM4 Pro) to the Xi6-T TV controller so that I can remotely control my father's TV via the Internet.  I am not having any success and was wondering whether...

KenP2 by I've been here awhile
  • 1055 Views
  • 7 replies
  • 0 likes

Resolved! Purchased movies to usb?

I have 4 movies for the kids purchased on ignite. How do I transfer those movies to something else so I don't lose them before I switch providers?     ***Edited Labels***

Compton17 by I've been around
  • 406 Views
  • 1 replies
  • 0 likes

Resolved! Record new programmes in specific timeslot

How does one record a program marked "New" only in a specific timeslot?   For example, there are several programs per day marked "New" on one of the news channels.  They all have exactly the same title of "XYZ News".   If "New" recordings are selecte...

jpwells by I've been around
  • 652 Views
  • 2 replies
  • 0 likes

Error TVAPP-00282

Hi All, I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4). Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  Abou...

kevani by I plan to stick around
  • 841 Views
  • 5 replies
  • 0 likes

Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
  • 425 Views
  • 1 replies
  • 0 likes

Resolved! Weak signal at ignite tv box

My ignite tv box won’t consistently connect to my pod, instead it reverts back to gateway for weak signal. Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the t...

stoneball by I plan to stick around
  • 2358 Views
  • 10 replies
  • 0 likes

Rogers Ignite Remote

Hello, 2 of my Ignite remotes have stopped functioning properly and I’ve tried all troubleshooting and pairing steps. How can I go about requesting replacements? Thanks.     ***Edited Labels***

kdee10 by I've been around
  • 1119 Views
  • 3 replies
  • 0 likes

ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm a regular
  • 1284 Views
  • 7 replies
  • 0 likes

Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've been around
  • 2120 Views
  • 6 replies
  • 1 likes

Ignite TV PVR recording random movies

So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list.  We did not choose to record these.  It has happened twice now.  How is this happening?

RyeEncoke by I plan to stick around
  • 406 Views
  • 3 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 10138 Views
  • 30 replies
  • 7 likes