How long does it take to select a different Flex channel?
Once you have selected a different Flex channel, how long does it take before the channel appears in your guide? ***Edited Labels***
Ignite TV™
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Ignite records/schedule
Good day, So I have 2 problems that have just started today.1) Playing a recorded show, any, the audio stops for 8-12 seconds occasionaly. Maybe every 5 mins.2) Scheduled recordings only show out to 11/11. If I go into my ignite app or ignite web it...
Resolved! Ignite Voice Remote Stopped Recognizing Voice
A new Ignite TV user and all was fine. XR15 Remote was paired with Samsung TV and voice commands working. Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...
Resolved! Ignite TV light grey screen
We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...
Resolved! Ignite service disconnecting every few minutes!!
Have the Ignite 1gig with tv and telephone since almost a year. Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...
Resolved! Last /back button stopped working
Relatively new ignite system, one month, all has been fine, but suddenly the last / back button on the remote is doing nothing. The remote top does blink green when I press it, but nothing happens on screen today. What steps shall I try?Thanks *Add...
Unable To Pair Remote - TV Manufacturer Code?
unable to pain remote to my tv...says i need to look for tv manufactor code....says i should find it on rogers.com /ignite - remote-codes but i cant find that anywhere. any advice
Is Stingray Holiday Favorites in the Stingray Theme Pack?
I want to subscribe to the Stingray Holiday Favorites channel (374) but when I look at the Stingray Theme Pack that isn’t a listed channel. Does anyone know if it is included in that pack? ***Edited Labels***
IR Control with a XI6-T Ignite
Hi I have a new Ignite XI6-T box replacing a defective XI6-A and have been unable to get the new box to work with an IR repeater from my Control-4 automation system. The old box worked fine with IR. I've tried moving the IR repeater around the front ...
Ignite app play button missing
I've been using the app to watch movies on demand on my ipad for several weeks. Suddenly the play button has disappeared and I no longer have the option to watch movies. I've restarted the ipad, and deleted and reuploaded the app. No help. I've notic...
Paramont Network?
What happened to Paramount Network except that Rogers says it is gone as of March 31. Why is it gone? Is it coming back as something else? ***Edited Labels***
Autoplay on Crave?
Is there an autoplay option on Crave? So it will go straight to the next episode without needing to use the remote?+ ***EDITED LABELS***
I'm having trouble with Ignite not recording my F1 racing on TSN.
My Ignite does not always record the Formula 1 shows on TSN. I have given up on the record all shows option and make sure that I click on the shows in the upcoming guide. Today it did not record the race, which I assume is because the race is also sh...
Ignite Xi6-T box requires Wifi password each time it disconnects from Wifi extender
I am using my own wifi extender to provide wifi to a distant TV in my home where the main router signal does not reach. Every few weeks the power goes out or for some other reason the box loses the connection to the wifi extender and defaults back ...
Resolved! How to Rename Ignite Entertainment Boxes
I can rename all my connected devices except the Rogers TV box. I set up as 'Bedroom, Living Room, and Basement' but I want to be more specific in the naming as there are more than 1 WiFi device in these rooms. Do I rename on the TV itself during the...
Fox channel not available
since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing ***EDITED LABELS***
Amazon Prime App Issues?
Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show and select it when a preview comes on and I select skip I quite often Iose video to a black or frozen screen . Or I get a sound but no video a...
Xi6 HDMI to Component
Does anyone know of a HDMI to Component (Y Ps Pr L R) conversation box that will work with the Rogers Xi6 boxes to provide a high definition signal, as opposed to the Y LR (Video, Audio L R) RCA converter Rogers provided which changes Hi def to an ex...
Sports package cricket
I was interested in Willow cricket. It is on Rgoers 430, which is the Sports Package. When I checked channel 430 and the other channels in the package to see what matches were carried all I got was Sports Package but nothing about what was being broa...
Resolved! Ignite TV Power Saver Settings
Hello, @wand612. Thank you so much for sharing your problem and resolution with the Community. Keep authoring more solutions! Cheers,RogersMoin
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