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Resolved! Posting a Message to the "Board"

    The instructions to post a message does not seem to work.  I wanted to post information about setting up Voicemail on a Wireless Cell phone and there is no BOARD for that. There is no New Message link under  the Wireless categories.    What "boar...

User14 by I'm a trusted contributor
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Make a suggestion

I'd like to make a suggestion .    Ex:  fathers day is coming up it would be nice to be able to purchase for my dad a sports package that I can prepay for the year as a gift , I know a lot of people that would really enjoy that option of being able t...

daniel2016 by I've been here awhile
  • 2550 Views
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Captu security screen on my Rogers screen

I don't have a problem but when a captain request screen pops up for the first time with no announcement of its introduction I am wondering if I am being scammed.Will Rogers ever learn to preannounce changes to critical apps.Plus I use Firefox from m...

BS by I'm a senior advisor
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Suggestion for Improvement

@RogersDarrell What I was trying to say was that you need to improve the process for customers to find answers and get help for their questions quickly. There is an existing Subject Taxonomy which is quite poor. I try to use it when I want to filter ...

User14 by I'm a trusted contributor
  • 5820 Views
  • 12 replies
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ACCEPT AS SOLUTION

I have a problem with this button. Whenever someone clicks it, that post is accepted as THE solution and even if it's not really a solution, or an alternative one comes along, or a better one, it can no longer be accepted because someone accepted som...

OLDYELLR by I'm a senior advisor
  • 1925 Views
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  • 1 likes

Share a Concern link needed

Lately users have been urging people to use the Rogers Share a Concern page to report problems the cannot get help with here. While you can Google that page, it would be really handy if a link were added in the Quick Links navigation panel on the rig...

OLDYELLR by I'm a senior advisor
  • 3509 Views
  • 3 replies
  • 1 likes

Am I really being ignored?

I tried sending a PM to RogersCilio last night and to the general "Community Helps" contact this morning, however, when I look at (open) the PMs in my "sent" folder, the "Send to" is shown as "Ignore 57."  Am I really being ignored?  I have sent PMs ...

57 by Resident Expert
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Community Forums Customer Survey

Is  the Rogers survey monkey working overtime for anyone else  ...every time I access the board  whether  log in or not the survey request pops up .I even answered it once to see if that would make it go away ....to no avail .  Is it really that hard...

barndoor by I'm a trusted contributor
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  • 1 likes

Products

Good evening, I'm a rogers client and in addition I'm student of business administration in centennial college. I'm working on an assignment where I have to make a report about rogers. I have two questions that have being impossible to me to get in t...

Mialmeri by I plan to stick around
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Link to Contact Forum Staff

Recently we had quite a few login issues on this forum. It was also mentioned in some individual posts, certain forum members still can't login to the forum while most can by now. Some forums dedicate a certain open to the public thread or section, w...

arnym21 by I plan to stick around
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Strange stuff

Not only did my sign-in change today, but something else is weird. In the TV Forum, after I replied to post and read the other new posts, going Back to the Board, those 3 topics still showed bold (unread), no matter how many times I read them.

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OLDYELLR by I'm a senior advisor
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Latest Community Upgrade

Usually after I've seen a new message and go back to the board, the thread no longer appears  bold (unless there's more new posts on the next page) Just now, after reading post 13 of  "Re: Outlander new episodes on demand?" in the TV Forum it still a...

OLDYELLR by I'm a senior advisor
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A new suggestion for the Forums

I usually navigate the forums by clicking my notifications, then the various forums I follow in the navigation panel on the right. It would be very helpful if any forums with new messages would appear in bold in the navigation panel.

OLDYELLR by I'm a senior advisor
  • 2834 Views
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Idea for Wireless Data Plan Improvements

Here's an idea: How about offering customers the ability to carry over a certain amount of unused data from their previous billing cycle? If the customer has prepaid (as part of their monthly commitment) for 5GB of data and only use 1GB, why not have...

zerothree by I plan to stick around
  • 5171 Views
  • 6 replies
  • 3 likes