Community Questions & Suggestions
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Request for improvement.

Since Community Forums has been running well for the past few months, with few complaints, I would like to bring up an old request I had for improvement.  Just about all the forums I visit have this feature, but not here. Would it be possible to add ...

OLDYELLR by I'm a senior advisor
  • 3681 Views
  • 6 replies
  • 2 likes

Have Questions or Suggestions?

If you have questions or suggestions for us here at the Rogers Community Forums, this board is the place for you to:   Ask questions about how things work in the Community           i.e. How do I delete my post?  How do I edit my profile?  How do I c...

Formatting and Image Issues

Hey Community! As you may have noticed there are currently a few formatting and image issues presently affecting how the Rogers Community Forums appears. Rest assured we are working through them as we speak. Please let us know below if you come a...

Resolved! Editing posts

I used to be able to edit my posts soon after posting if I saw an error. Now I don't seem to be able to see that option. Is it still available?

OLDYELLR by I'm a senior advisor
  • 5097 Views
  • 12 replies
  • 0 likes

Notifications

This morning I had 10 email notifications for replies in topics I'm following. I usually start by clicking one of the email links to get to the Forum, then the Sign In icon at the top, then my avatar at the top, which shows I have 4 notifications. Wh...

OLDYELLR by I'm a senior advisor
  • 8913 Views
  • 23 replies
  • 0 likes

Resolved! Posting a Message to the "Board"

    The instructions to post a message does not seem to work.  I wanted to post information about setting up Voicemail on a Wireless Cell phone and there is no BOARD for that. There is no New Message link under  the Wireless categories.    What "boar...

User14 by I'm a trusted contributor
  • 3869 Views
  • 1 replies
  • 0 likes

Make a suggestion

I'd like to make a suggestion .    Ex:  fathers day is coming up it would be nice to be able to purchase for my dad a sports package that I can prepay for the year as a gift , I know a lot of people that would really enjoy that option of being able t...

daniel2016 by I've been here awhile
  • 2739 Views
  • 2 replies
  • 1 likes

Captu security screen on my Rogers screen

I don't have a problem but when a captain request screen pops up for the first time with no announcement of its introduction I am wondering if I am being scammed.Will Rogers ever learn to preannounce changes to critical apps.Plus I use Firefox from m...

BS by I'm a senior advisor
  • 2269 Views
  • 1 replies
  • 0 likes

Suggestion for Improvement

@RogersDarrell What I was trying to say was that you need to improve the process for customers to find answers and get help for their questions quickly. There is an existing Subject Taxonomy which is quite poor. I try to use it when I want to filter ...

User14 by I'm a trusted contributor
  • 6330 Views
  • 12 replies
  • 0 likes

ACCEPT AS SOLUTION

I have a problem with this button. Whenever someone clicks it, that post is accepted as THE solution and even if it's not really a solution, or an alternative one comes along, or a better one, it can no longer be accepted because someone accepted som...

OLDYELLR by I'm a senior advisor
  • 2134 Views
  • 2 replies
  • 1 likes

Am I really being ignored?

I tried sending a PM to RogersCilio last night and to the general "Community Helps" contact this morning, however, when I look at (open) the PMs in my "sent" folder, the "Send to" is shown as "Ignore 57."  Am I really being ignored?  I have sent PMs ...

57 by Resident Expert
  • 6243 Views
  • 18 replies
  • 0 likes

Community Forums Customer Survey

Is  the Rogers survey monkey working overtime for anyone else  ...every time I access the board  whether  log in or not the survey request pops up .I even answered it once to see if that would make it go away ....to no avail .  Is it really that hard...

barndoor by I'm a trusted contributor
  • 5590 Views
  • 2 replies
  • 1 likes