Community Questions & Suggestions
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Resolved! Signing into Community Forums is a pain

When I go to the Community Forums home page, and I haven't been active for a while, I am asked to sign in. That's fine, but why does the sign in take you all the way to the Rogers home page? After signing in, I don't see a link to go to the Community...

scouternorm by I plan to stick around
  • 18928 Views
  • 57 replies
  • 1 likes

Extremely slow communityforum website

W need to create focus on user friendly communication channels for Rogers.Of customers have a good aftertaste when dealing with a problem, they will tell their friends and more customers will appear.Smartphones are the communication vehicle NOW and f...

cwrb by I plan to stick around
  • 6535 Views
  • 11 replies
  • 0 likes

Resolved! rogersphonefinder.com

What happened to rogersphonefinder.com?  I assume it no longer exists, in which case: what replaced it and how do I access this service? I'd like to locate my Samsung Rugby IIISGH-A997. Thanks in advance.

anio by I'm here a lot
  • 4398 Views
  • 6 replies
  • 0 likes

Rogers Community Discord Server?

Can we create a Rogers Discord server? It would be a great way to chat like the Rogers Community Forums but in real time.   This would be especially helpful for alerting of outages as customers will be able to see if others are having issues in real ...

stepy2015 by I plan to stick around
  • 3101 Views
  • 3 replies
  • 0 likes

Maintenance Notification

By definition, maintenance is a planned activity and as such notification to ALL AFFECTED CUSTOMERS should be provided in advance. If you can send me a text AFTER maintenance has been completed, Rogers can advise us before shutting us off internet - ...

lambleader by I've been around
  • 1346 Views
  • 1 replies
  • 1 likes

Signing in

I have my notifications saved as a bookmark to sign in to the forum. Now I'm seeing this:"Your request is currently being processed"  At first it was just a flash, but now it just stayed and the only way I could sign in was to go to rogers.com Anyone...

request.jpg
OLDYELLR by I'm a senior advisor
  • 27048 Views
  • 163 replies
  • 1 likes

Captcha Issues

I know you guys try your best but I became very frustrated after I recently tried to provide you with feedback, but I could not post it because of the image below.  I tried different O 0  I 1 combinations but it was all for nought.  I was not over 50...

Rogers feedback image.png
User14 by I'm a trusted contributor
  • 27343 Views
  • 75 replies
  • 0 likes

Request for improvement.

Since Community Forums has been running well for the past few months, with few complaints, I would like to bring up an old request I had for improvement.  Just about all the forums I visit have this feature, but not here. Would it be possible to add ...

OLDYELLR by I'm a senior advisor
  • 4110 Views
  • 6 replies
  • 2 likes

Have Questions or Suggestions?

If you have questions or suggestions for us here at the Rogers Community Forums, this board is the place for you to:   Ask questions about how things work in the Community           i.e. How do I delete my post?  How do I edit my profile?  How do I c...

Formatting and Image Issues

Hey Community! As you may have noticed there are currently a few formatting and image issues presently affecting how the Rogers Community Forums appears. Rest assured we are working through them as we speak. Please let us know below if you come a...

Resolved! Editing posts

I used to be able to edit my posts soon after posting if I saw an error. Now I don't seem to be able to see that option. Is it still available?

OLDYELLR by I'm a senior advisor
  • 6075 Views
  • 12 replies
  • 0 likes

Notifications

This morning I had 10 email notifications for replies in topics I'm following. I usually start by clicking one of the email links to get to the Forum, then the Sign In icon at the top, then my avatar at the top, which shows I have 4 notifications. Wh...

OLDYELLR by I'm a senior advisor
  • 10189 Views
  • 23 replies
  • 0 likes