cancel
Showing results for 
Search instead for 
Did you mean: 

Read messages still showing as New

OLDYELLR
I'm a Senior Advisor

I've seen this happen occasionally, but this time it happened in all sub-forums I follow. After reading new messages and returning to the forum, they still showed as "New" and h had to be marked as "Read" manually.


Rogers PayGo. Location: S-W Ontario
2 REPLIES 2

Re: Read messages still showing as New

RogersTony
Moderator
Moderator

Hello, @OLDYELLR

 

Thank you for posting your concern in the community.

 

We have been unable to replicate this specific issue on our end. Do you notice this occurring on all browsers that you've tested thus far? It could be related to a browser/cookies issue.

 

Are there any other users in the community who are noticing this functionality is not working as intended?

 

We look forward to hearing from you.

 

RogersTony

Re: Read messages still showing as New

OLDYELLR
I'm a Senior Advisor

I only use Firefox for daily browsing, Chrome sometimes for experimenting. I've only seen this occasionally, but the last time it happened on all three forums that had new messages. Not a big deal, just wondered if anyone else has seen something like that.


Rogers PayGo. Location: S-W Ontario
Topic Stats
  • 2 replies
  • 650 views
  • 0 Likes
  • 2 in conversation