Just Curious about board message flow .
Just curious why five threads from five years ago jumped to the front of the que rather than being deleted ? They haven't even had an edit made recently that would bring the threads back .
Forum Posts
Make a suggestion
I'd like to make a suggestion . Ex: fathers day is coming up it would be nice to be able to purchase for my dad a sports package that I can prepay for the year as a gift , I know a lot of people that would really enjoy that option of being able t...
Captu security screen on my Rogers screen
I don't have a problem but when a captain request screen pops up for the first time with no announcement of its introduction I am wondering if I am being scammed.Will Rogers ever learn to preannounce changes to critical apps.Plus I use Firefox from m...
Suggestion for Improvement
@RogersDarrell What I was trying to say was that you need to improve the process for customers to find answers and get help for their questions quickly. There is an existing Subject Taxonomy which is quite poor. I try to use it when I want to filter ...
ACCEPT AS SOLUTION
I have a problem with this button. Whenever someone clicks it, that post is accepted as THE solution and even if it's not really a solution, or an alternative one comes along, or a better one, it can no longer be accepted because someone accepted som...
Am I really being ignored?
I tried sending a PM to RogersCilio last night and to the general "Community Helps" contact this morning, however, when I look at (open) the PMs in my "sent" folder, the "Send to" is shown as "Ignore 57." Am I really being ignored? I have sent PMs ...
Community Forums Customer Survey
Is the Rogers survey monkey working overtime for anyone else ...every time I access the board whether log in or not the survey request pops up .I even answered it once to see if that would make it go away ....to no avail . Is it really that hard...
How to navigate the changes in the layouts of the new forum?
How to navigate with the changed layouts in the forum How I used to move around In the past, my practice has been to look at the 4 latest topics, which often stay the same for quite a while, but I then usually go to the listing of all recent activiti...
Products
Good evening, I'm a rogers client and in addition I'm student of business administration in centennial college. I'm working on an assignment where I have to make a report about rogers. I have two questions that have being impossible to me to get in t...
How to cooridinate reports of phishing and scams to an easily accessable and common location
Consider a single thread or category in the blogs for reporting suspected phishing, scams, and clarifying validity of surveys. I reported a phishing scam I ran into today, and when I searched using related terms, I got a return of many of threads, an...
Link to Contact Forum Staff
Recently we had quite a few login issues on this forum. It was also mentioned in some individual posts, certain forum members still can't login to the forum while most can by now. Some forums dedicate a certain open to the public thread or section, w...
Strange stuff
Not only did my sign-in change today, but something else is weird. In the TV Forum, after I replied to post and read the other new posts, going Back to the Board, those 3 topics still showed bold (unread), no matter how many times I read them.
Latest Community Upgrade
Usually after I've seen a new message and go back to the board, the thread no longer appears bold (unless there's more new posts on the next page) Just now, after reading post 13 of "Re: Outlander new episodes on demand?" in the TV Forum it still a...
A new suggestion for the Forums
I usually navigate the forums by clicking my notifications, then the various forums I follow in the navigation panel on the right. It would be very helpful if any forums with new messages would appear in bold in the navigation panel.
Maintenance during peak hours
Can @CommunityHelps shed some light on why the site was down for maintenance yesterday?
Issue in Chrome Browser on Rogers Sign In screen
There is an issue with the Rogers website log in page in Chrome. The input prompt text doesn't behave appropriately and remains instead of being removed when a user clicks into the input. This causes frustration when you do not notice it and you...
Idea for Wireless Data Plan Improvements
Here's an idea: How about offering customers the ability to carry over a certain amount of unused data from their previous billing cycle? If the customer has prepaid (as part of their monthly commitment) for 5GB of data and only use 1GB, why not have...
Forum Login has changed
Something changed in the forums overnight. My usual process is to log on to MyRogers, check my internet usage graph, then scroll down to the Community Forums link at the bottom of the page. When I tried this today, I was not signed on to the Forum...
Forum Navigation - what needs fixing
I have a few complaints about forum navigation, as they still persist. 1. When reading messages in a thread, when you get to the bottom and there more pages, when you click Next or a new page number, often you get an error screen and have to return...
Updates to profile status
With apologies, I have no idea where to post this question, not do I actually know quite how to phrase it. In each of our profiles is attached a 'tag line' or status (e.g. mine is "I plan to stick around" or something like that. Others are "trusted...