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Resolved! Where do I change my 2FA for the forums?

Just to be clear, I'm asking how to change my phone number for 2FA when I log into Rogers Community Forums. I can change my email address but not my mobile number. I am NOT asking about My Rogers Account /Mobile portal.    Currently, there's a phone ...

Hmm by I'm a senior enthusiast
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  • 2 replies
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Resolved! New interface for the Community.

I just signed in and and the interface has completely changed. Prettier, but less useful and difficult to navigate. What happened to the navigation panel on the right? How can I revert to the old interface?   *** Edited Labels/Title *** 

OLDYELLR by I'm a senior advisor
  • 20388 Views
  • 146 replies
  • 2 likes

Sorting Menu Doesn't Work

I’ve chosen Latest on the Drop Down Menu here and my view is a mix of messages, no order and not real rhyme or reason . Rogers. Always playing with us. Hoping we all break down and crumble from this additional massive stress in our lives. Then when o...

LPToronto by I've been here awhile
  • 418 Views
  • 1 replies
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Resolved! Safe3adblock

I downloaded Safe3adblock and it doesn't seem to be doing anything. I have tried to uninstall it but with no luck. How can I get rid of it?    

qsgrampy by I plan to stick around
  • 1097 Views
  • 4 replies
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Resolved! Hyperlink in Received Email

New to this and looking for help.I received an email with a Zoom link. When I viewed using my phone, the link was blue as expected. When I looked on my computer, the link was not blue and inactive. Is there some setting I need to change to keep links...

sharryo by I've been here awhile
  • 1320 Views
  • 3 replies
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failed feedback form

I got the above after filling out one of those "how was your experience here" survey forms.My experience was poor because developer "jjl" told me to come here to post my problem with the Android app Rogers Ignite WiFi Hub, and the site was down so I ...

iwin.png
idallen by I plan to stick around
  • 1241 Views
  • 5 replies
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My settings form ignores my date format

On this My settings page:https://communityforums.rogers.com/t5/user/myprofilepage/tab/user-preferences:displayI set my date format to yyyy-MM-dd but the very next line has an example Absolute date in MM-dd-yyyy format, ignoring the format I just set.

iwin.png
idallen by I plan to stick around
  • 1172 Views
  • 7 replies
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Can't Log In since Tuesday

I don't know what happened, but I last posted on Tuesday and couldn't sign in anymore since then. I tried my Firefox, also private window, Chrome and Incognito, nothing worked. When I tried signing in, it no longer liked my email address as "username...

TheOldyellr by I've been here awhile
  • 559 Views
  • 0 replies
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Resolved! Forum "conventions" need and update

When I participate in a discussion about something...anything....on the forums, I'll received an email any time someone else posts a comment.That email looks like this:You have a new Subscription update in the Rogers Community Forums Inboxx   Communi...

Bultaco by I plan to stick around
  • 3093 Views
  • 5 replies
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Resolved! Signing into Community Forums is a pain

When I go to the Community Forums home page, and I haven't been active for a while, I am asked to sign in. That's fine, but why does the sign in take you all the way to the Rogers home page? After signing in, I don't see a link to go to the Community...

scouternorm by I plan to stick around
  • 11811 Views
  • 57 replies
  • 1 likes

Extremely slow communityforum website

W need to create focus on user friendly communication channels for Rogers.Of customers have a good aftertaste when dealing with a problem, they will tell their friends and more customers will appear.Smartphones are the communication vehicle NOW and f...

cwrb by I plan to stick around
  • 4700 Views
  • 11 replies
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Resolved! rogersphonefinder.com

What happened to rogersphonefinder.com?  I assume it no longer exists, in which case: what replaced it and how do I access this service? I'd like to locate my Samsung Rugby IIISGH-A997. Thanks in advance.

anio by I'm here a lot
  • 2348 Views
  • 6 replies
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Rogers Community Discord Server?

Can we create a Rogers Discord server? It would be a great way to chat like the Rogers Community Forums but in real time.   This would be especially helpful for alerting of outages as customers will be able to see if others are having issues in real ...

stepy2015 by I plan to stick around
  • 2077 Views
  • 3 replies
  • 0 likes