Community Questions & Suggestions
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Resolved! New interface for the Community.

I just signed in and and the interface has completely changed. Prettier, but less useful and difficult to navigate. What happened to the navigation panel on the right? How can I revert to the old interface?   *** Edited Labels/Title *** 

OLDYELLR by I'm a Senior Advisor
  • 6911 Views
  • 139 replies
  • 2 likes

Better Senior's Cell Phone Plan Prices

As 'baby-boomers' retire and begin to be on limited income, we would truly appreciate Roger's having better cell phone plans (or discounts) in support of us.   We are not our parents or grandparents, who never partaken in the technology age, thus the...

HM10 by I've Been Around
  • 123 Views
  • 1 replies
  • 0 likes

Resolved! Hyperlink in Received Email

New to this and looking for help.I received an email with a Zoom link. When I viewed using my phone, the link was blue as expected. When I looked on my computer, the link was not blue and inactive. Is there some setting I need to change to keep links...

sharryo by I've Been Here Awhile
  • 153 Views
  • 3 replies
  • 0 likes

failed feedback form

I got the above after filling out one of those "how was your experience here" survey forms.My experience was poor because developer "jjl" told me to come here to post my problem with the Android app Rogers Ignite WiFi Hub, and the site was down so I ...

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idallen by I Plan to Stick Around
  • 220 Views
  • 5 replies
  • 0 likes

My settings form ignores my date format

On this My settings page:https://communityforums.rogers.com/t5/user/myprofilepage/tab/user-preferences:displayI set my date format to yyyy-MM-dd but the very next line has an example Absolute date in MM-dd-yyyy format, ignoring the format I just set.

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idallen by I Plan to Stick Around
  • 251 Views
  • 7 replies
  • 0 likes

Can't Log In since Tuesday

I don't know what happened, but I last posted on Tuesday and couldn't sign in anymore since then. I tried my Firefox, also private window, Chrome and Incognito, nothing worked. When I tried signing in, it no longer liked my email address as "username...

TheOldyellr by I've Been Here Awhile
  • 213 Views
  • 0 replies
  • 1 likes

Resolved! Forum "conventions" need and update

When I participate in a discussion about something...anything....on the forums, I'll received an email any time someone else posts a comment.That email looks like this:You have a new Subscription update in the Rogers Community Forums Inboxx   Communi...

Bultaco by I Plan to Stick Around
  • 1772 Views
  • 5 replies
  • 0 likes

Resolved! Signing into Community Forums is a pain

When I go to the Community Forums home page, and I haven't been active for a while, I am asked to sign in. That's fine, but why does the sign in take you all the way to the Rogers home page? After signing in, I don't see a link to go to the Community...

scouternorm by I Plan to Stick Around
  • 7406 Views
  • 57 replies
  • 0 likes

Extremely slow communityforum website

W need to create focus on user friendly communication channels for Rogers.Of customers have a good aftertaste when dealing with a problem, they will tell their friends and more customers will appear.Smartphones are the communication vehicle NOW and f...

cwrb by I Plan to Stick Around
  • 3574 Views
  • 11 replies
  • 0 likes

Resolved! rogersphonefinder.com

What happened to rogersphonefinder.com?  I assume it no longer exists, in which case: what replaced it and how do I access this service? I'd like to locate my Samsung Rugby IIISGH-A997. Thanks in advance.

anio by I'm Here A Lot
  • 752 Views
  • 6 replies
  • 0 likes

Rogers Community Discord Server?

Can we create a Rogers Discord server? It would be a great way to chat like the Rogers Community Forums but in real time.   This would be especially helpful for alerting of outages as customers will be able to see if others are having issues in real ...

stepy2015 by I Plan to Stick Around
  • 1174 Views
  • 3 replies
  • 0 likes