09-17-2018 12:51 PM - last edited on 09-17-2018 06:34 PM by RogersMaude
OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes
Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but for some reason the 'continue' button is greyed out even when I enter my full address. So not sure what's going on with that. But I was able to get like 2 steps from the finish lol
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09-23-2018 11:36 PM
09-23-2018 11:52 PM
09-23-2018 11:57 PM
09-23-2018 11:59 PM
09-24-2018 12:01 AM
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09-24-2018 06:19 AM
09-24-2018 06:22 AM
09-24-2018 09:49 AM
09-24-2018 10:01 AM
@RANGRO which step are you getting the error at?
Also, in all honesty, I'd just wait until the system is totally fixed. I activated my watch at around 8pm on Saturday and tested the connection for a couple minutes. Everything was working.
Woke up on Sunday morning and my connection was dropped. Haven't been able to get it back since then. So I got to use the cellular on my watch for a whopping 2 minutes lol
I think at this point we all just need to wait until they completely fix what is an obviously broken system. No point in having the activation go through if the watch can't maintain cellular service don't you think?
09-24-2018 10:52 AM
09-24-2018 10:56 AM
@brianewebb1 so under the cellular section of your Watch app, you see the rogers connection along with all of your apple watch apps and the data used on the watch to date?
09-24-2018 12:15 PM
09-24-2018 12:20 PM
@wimp1946 I don't think WS503 is a credit issue.
WS201 was the code thrown if your credit profile wasn't up to date or if you've reached the limit on # of approved lines. I don't think WS503 has been solved yet to the best of my knowledge.
09-24-2018 01:17 PM
I agree as they updated my credentials and it still gives me the WS503 code
09-24-2018 01:18 PM
09-24-2018 01:30 PM
@wimp1946 are you inputting the 911 address data correctly?
number on first line
street name on 2nd line
unit/apt number on 3rd line
space between first and last 3 digits of postal code
09-24-2018 04:09 PM
09-24-2018 04:12 PM
09-24-2018 04:15 PM