Rogers confirmed this morning that, even though their website says that the LTE watch is supported on Share Everything plans, they will not work if your Share Everything plan is on a small business account. According to support Rogers cannot support eSIMs yet on business accounts and expect to have it working in January.
A special thank-you to Rogers for neglecting your small business customers.
As an added data point, the Apple Watch activation on Bell only required accepting the agreement and entering the username and password for your Bell profile. No address, no error messages, no calls to tech support. It just worked.
It’s been now more than 60 hours since the ticket was opened and still no word from Rogers. Such poor service!
I have been waiting 11 days so far with my open ticket on error MS503. I think you have a ways to go