I have a Bundle expiring in the coming weeks and I am in the process of talking to Rogers about what is now available. I have been bounced around and they don't seem to have any idea what they are doing. If they have nothing to offer just let me kn...
Any relief for Alberta wildfires? *** Edited Labels ***
Hello,I recently went on vacation and plan on staying there for long. I've heard that rogers allows you to pause the billing for phone plan for 2 months in a year. Please let me know if this is possible. **Labels Added**
I retired last year with an active corporate discount (I worked for a major bank.) I'm told I can continue the discounts if I submit a "pay stub" to Rogers to prove my status, but no on at Rogers can tell me how. I've spent hours on the phone with Ro...
Just curious what the average prices everyone pays for ignite tv and internet . Wondering if I’m getting a good deal or not ***Added Labels***
Hey, I would just like to say that I am so so disappointed with the way this big firm is working. I set up my internet and home phone and i was told i would be charged X amount of money. I said sure - the Tech Lied to me and never told me that ther...
Please stock the ignite modems in the Rogers store. Its inconvenient to wait days until a technician can arrive to simply provide me with a modem. I will not have service for days now because I have to wait for a technician to provide me with a modem...
I just signed up for Rogers last week via a field sales rep. He did not mention anything about free 6 months Disney Plus promo nor did I see it in my order confirmation, is it only available for customers who sign up directly? **Labels Added** ...
Hi support team, why aren't the regional voicemail numbers published within Rogers Support pages? i found a list of numbers numbers in post at howardforums.com, through a Google Search. https://www.howardforums.com/showthread.php/913346-Rogers-GS...
Was without service for over 10 days. Took multiple calls and two techs to come out to finally resolve the problem. Remarked to multiple Rogers agents that I expect a credit on my account. After waiting 100 minutes on a call to trying to get my credi...
I am a new customer at Rogers and they hooked my services up to everyone in my building for 5.00 dollara bell n Shaw has been trying to get me to sign in since the rest of their bill is in my name for debt collection.
So what is meant by "20 GFlex channels"? I have 20 Gflex channels now since I changed my package this afternoon. But am not seeing the ability to swap flex channels. I have Flex 20 + sports. Quote from chat "Flex 20+ sport total of 51 channels + 20...
Around April 4th, 2023, I called Rogers to request an upgrade from the XB6 to the XB7 (because I needed more ethernet ports). I received an email on April 6th saying I should expect equipment to be delivered within 2-3 days. I never received a "shipp...
Just realized I cant watch the Kentucky Derby for the first time ever. My package doesnt include regular NBC. And I have a flex tv package, 155.00 /month. Why, Why, Why? *Added Labels*
On my March bill I was over charged for my ignite. After six calls and many HOURS of my time. the round is on this months bill. I haven been billed for a bundle change (114.30) I never change anything. I have been on the phone again today **Labe...
Hey, Rogers, TWO subscriptions (Disney +) for the SAME service on the SAME bill. Was nice of you to offer me a promotion on ONE of the subscriptions while continuing to charge me for the other one. You've been doing that for 3 months now. Nice of yo...
I haven’t found my rogers account number *Added Labels*
i have make phone call to Rogers customer support but they just kick me like a ball, no one is actually give me a hand to upgrade my Internet service. ***Edited Labels***
Does anyone know how I can change from online billing to paper bill? ***Added Labels***
Hi Rogers Team, I have been with Rogers for about 5 years. Recently I got exclusive offer in my account to change the plan. I find the offer was good so I called to know more about it. I spoke to agent Sunday but I was not informed that if I change t...
