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loyalty dept

meta5336
I've been around

This is ridiculous. I started to chat three times, each times it is going to Fido. only one time I was connected to rogers but i did not get help, i was told that i should chat to loyalty dept. after holding, then someone comes from Fido. What a waste of time. I am getting frustrated and thinking about changing my provider. 

 

 

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1 REPLY 1

Re: loyalty dept

RogersTony
Moderator
Moderator

Hello, @meta5336 

 

Welcome to the Rogers Community Forums!

 

Thanks for posting your inquiry. Can  you describe how you are accessing our Live Chat service? Please visit Rogers.com/contact and let us know if you are still having trouble speaking with our customer service team.

 

We look forward to hearing from you.

 

RogersTony

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