cancel
Showing results for 
Search instead for 
Did you mean: 

eSIM not available

WeiW
I've been here awhile

Does anyone know what hat issues Rogers is having on issuing eSIM and when they will resume issuing eSIM? As of last Friday, the service agent cannot help with issuing eSIM. Even accidentally deactivated my current sim.

 

**Labels Added**

 

 

1 REPLY 1

Re: eSIM not available

LordDrakkon
I'm an advisor
eSIM's, just like a regular pSIM, are single activation only. You will need to purchase a new eSIM if you have managed to deactivate your eSIM in your Rogers account or have deleted it from your device. If you have only temporarily deactivated the eSIM but it still exists on the device. You should be able to re-enable it.
Topic Stats
  • 1 reply
  • 2232 views
  • 0 Likes
  • 2 in conversation