I pay for my inlaws telephone and internet. They have now moved into a retirement home and I would like to transfer the account to them and add cable tv. How do I go about doing this? I do not have 3 hours to sit on hold to speak with someone and Ann...
We were part of the migration and was promised the same service as our Fido plan (same plan, same price), if we signed a 2 year contract.While they matched the speed and price, our new Rogers modem is a refurbished older model that is significantly w...
I upgraded my phone to Iphone 15 Pro through the trade in program on June 14, 2024. The new phone arrived and appeared to be brand new but after trying to get it set up I realized that is was already locked to someone elses Apple ID. I called Apple a...
Hello, I hope this message finds you well. I am reaching out to inquire about whether or not Rogers reports my home internet monthly payments to credit bureaus such as TransUnion or Equifax. As I understand it, reporting my payments can positively im...
I have been getting the same daily email since approximately last Wednesday, it’s something like “free screen repair with device protection” and I assume email is to get people to purchase this service.I don’t mind promotional emails but this is the ...
I'll be travelling for a couple of months and Rogers offers to suspend or put my internet on vacation for $5 a month - a great savings. It is unclear whether it is cut off 100% or there is a small amount of data. I want to be able to see / contr...
Having trouble finding some definitive answers to my questions regarding wifi calling. 1. I'm planning on being outside of Canada 2. If I activate wifi calling and turn off my Rogers esim, will I be able to receive those 2 factor authentication tex...
I left Rogers for my cell service due to $$ increase. Would like to get a call from winback team. I will be travelling with no cell service until Aug 10. If I could get a callback from one of the team members, that would be great. Thanks Dave
I cancelled my service in March, with a cancel date of May 31st, send back the equipment, and actively stopped using the services on the 28th of May. Since then I have been billed for service, refunded, billed late fees and interest. We are now in A...
Rogers burial team refuses to share information with customers. I have had a burial request put in 2023 September and it still has not been completed with nearly 5+ calls made to representatives over the course of the last 3-4 months. Not sure what t...
Hello my name is amanda And I went to jamaica for a month and one week, and I was on roam like home for the whole time for fifteen dollars a day, but then when we got back we had a 2200 roaming charge for 1 week. Office of the president has not been ...
On July 26 I went into a Rogers store to get some details about the plan and hardware device promotion for flip6. I specifically asked the team to not to do any credit check. The store still went ahead and did a hard credit check ( I found out this l...
July 25th Rogers email stopped working despite being told it would be migrated over. Been contacting support daily. It's now Aug 2nd and I am insulin dependent with no way to verify my insurance to receive it without getting access back to my email. ...
I had received an automatic payment discount of $5 when I signed up for Rogers Corporate connection back in Dec 2023. I have been receiving that discount ever since until today when I received an email from Rogers saying there were changes made to my...
Good day i was called by Rogers winbackAwhile back but wasn’t currently in a position to switch providers looking to switch now but they haven’t called me back anyone know how to get in touch with them? Thanks ***Edited Labels***
Hi everyone,I just want to verify whether the Rogers door-to-door sales person is legit. I am in Oshawa and I had this guy come to my house last week with a Roger's name tag and a seemingly Rogers issues iPad. He said he's from Rogers and offered me ...
I have spent 3 hours trying to cancel both my husband and mine cell phone service. Trying to give 30 days notice according to the contract. My husband account was cancelled and mine they are having a problem with. Three hours for them to say my accou...
I am writing to bring to your urgent attention a serious issue regarding a fraudulent account created using our information. In July 2023, a connection was issued to a fraudulent person at a different address using a fake email ID. We were unaware of...
I have been trying to use my account for a few days. I have tried with Chrome and Edge as well as a Chrome incognito window on both a desktop and a laptop, all with the same result "Details not available Sorry, something went wrong on our end. Please...
Hello, I am so frustrating for Shaw Ignite Internet since I just switched a week ago and I found out its not under my name the contract. I am the one signed and talked to the salesman and they put under my ex-husband. I called them and let them fix...
