Hi, I am trying to fix a incorrect payment report on my credit files for rogers communications. It is marked on my credit files as not paid/unknown for the month of July 2017, all months before and after that month are all correct, its just that one ...
I see that if you use the self serve option online to change a phone number that it’s more cost effective. What is the price to do it self serve versus the $35? *Added Labels*
Rogers Business TV. Nextbox 4k. Of the four non-PPV 4K channels available on the service only one is included (Now4k/StingRay, ch 999) with the VIP subscription. Although TSN and SportsNet is included in the subscription their 4K versions are not (T...
I would be very appreciative if someone could help me change my tv package from primium to basic. Kindly note, we have several international channels (Italian, Telelatino, Salt and Light), and would like to maintain these channels/additions. We would...
I keep getting e-mails from Rogers asking me to return a piece of equipment, a "TV set top box", with a serial number listed. The notice threatens to charge any unreturned equipment fees that may apply. Prior to switching to Ignite I was with Source ...
I'm new to Rogers and I took over an old account from the previous tenant. A balance came in in early march which I paid but I cannot see February listed in the bills you can download as a PDF. Every other month before that is on there.When can I get...
I am totally shocked at how fantastic customer support was with me. They spent 1/2 hour with me getting my services back to normal and even offered me great deals on improving my package. I had spoke with Eric and he was truely amazing at what he had...
I feel like I’ve been very patient but it’s now day 14 no service. Billing all paid the whole time. Waiting for back end to close all my tickets before they say it will work and apparently every time I call they open a new ticket but they won’t give ...
I switched carriers two hours ago and my phone is still locked to Rogers. Why? I bought the phone outright, with no wireless plan attached. But Rogers locked it up. Now I need it unlocked and of course they are nowhere to be found. Support site says ...
Hello everyone, just curious if there are any power users here with a large data bucket in their wireless plan. Curious to find out if I use too much data. *** Edited Labels ***
I was very annoyed because at these circumstances every body is trying to help bu rogers want to increase there fees for my Internet.Even banks in corona issue is helping ***Added Labels***
Sort of a little rant. Left Rogers a few years ago (Wireless) due to it seems the just want your money and tend to be sneaky about it sometimes. And at the time had over priced plans (back in the 3 year plan days) Decided to come back (2 weeks ...
We are with the Rogers Ignite 150 - Unlimited plan (stated on the bill) with Rental of Gigabit WI-FI modem. We have experienced dropping of wi-fi since October/November. After opening tickets, exchange of a modem, and Rogers looked at wrong tick...
I have been trying to contact support for a long time now, and I get nothing in regards to why I'm unable to change the username associated with MyRogers account. Every time I go to my settings and change the information, I'm greeted with same "Somet...
I just got a new iPhone 12 Pro and decided to get the premium protection plan with it. But now I’m looking at AppleCare and wondering if I should just get that instead ?From what I understand, AppleCare will only charge 100 something for accidental d...
Hi All; Rogers is currently offering "some" loyal customers free 10Gb of data. I did not receive the offer. I called in today and spoke to Customer Service and then escalated to a Manager... I intend to get the free data......I have been with Rogers ...
Hello All, Looking on advise and details for my situation. I've had the Control package for 2 years as of today and my promo has expired. I'm looking to pay the same but can't even get through hour long wait on the phone and chat. I took the time...
After renewing our contract my bill is still showing the wrong amount for the third time? *Added Labels*
I will start off this post with my overall assessment. I give Rogers 8 out of 10 for their performance in customer service of late. I am happy that all my service needs have been satisfied, although the process could have been smoother. My last st...
How can I permanently block a phone number on all three phones on my account ***Edited Labels***
