Hi I bought a Samsung s20 Ultra few months back, my phone plan was 10 gb and unlimited data at reduced speeds after that, on my account rogers is automatically adding speed pass without my knowledge, I complained every month to the customer care even...
I currently have 2 phone numbers in my account. Now I want to make it into 2 accounts for easier payment and management as we are 2 different people. is there any way to do it? ***Added Labels***
Hey guys!. Just noticed Rogers is planning on launching Financing options for a lot more wireless products such as headphones, cases, screen protects, best, Speakers and more!. This is a great idea if you want to bundle up when you're getting a new p...
Very bad customer service. My Rogers landline number is being used fraudently by a debtor on the run. On the 14 July I reported this and was given a new number. Wonderful!! Except I'm still waiting for my number to be changed over.Thinking of going t...
Hi, I want to know if there's a available deal/promo I can apply to if I want to upgrade from Popular TV to Premier TV (digital TV)?I currently have Popular Digital TV and Ignite Internet 150. At least for a few months until the technician install fo...
Hello.My current plan is a Corp plan that allows for 5 GB per month. I am 10 days into my cycle and suddenly I’ve gained an additional 5 GB of data ( total 10gb).Is this some temp bonus or did someone make some unauthorized changes? Haven’t received ...
April 23rd I made changes in the app that showed my bill would be halved. 1 month later nothing changed, tried again and same result. I called in and they had to do it themselves. How do I get paid back the difference for the bill I was expecting? ...
I have to wait 3 months for an ignite upgrade??? Okay so here’s the situation: I have been a rogers customer for 2 years and my original bundle discount ended ( and my bill went up $107 a month , so I called up after getting the hike and spoke with...
I am wondering how I can find out if I get Rogers internet and cable in my new area? ***Edited Labels***
I am wanting to know which version the iPad Pro is that is being sold1 gen or 2nd genThanks
My girlfriend's parents do not currently have internet, they only have a OLD tv package which they refuse to give up. Due to the pandemic, it is getting increasingly difficult for them to keep in touch with family, so I bought them a tablet for famil...
Hello, I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...
Apparently there was a change in the CRTC Wireless Code and now mobile users have to consent to increases in data usage and charges. Unfortunately this seems to apply to Rocket Hub users as well because I've had to call support two times now to rem...
Want to purchase tablet. I want to talk to someone about buying a tablet ***Edited Labels***
How do I cancel a home phone to which I have never used, but yet my account is being charged almost $15 every month.It's worst enough to see a monthly billing of over $300, my car payment and insurance doesn't even come close to that amount. **La...
I'm looking to reconnect cable and internet at a home that has previously disconnected but has your set up. Is this something you're able to do without coming to the home? ***Added Labels***
Been in queue to talk with someone for a couple hours about Rogers emailing me, phoning me and mailing me about a service that was cancelled a forever ago. I don't plan on paying the bill as it is charging me money for monthly for a phone plan that d...
I've been over charged by about $70 this month, I'm assuming the plan that I have ended. I need to change the plan as the same one I have is now listed with the old price (Ignite -500) for $104.99. Every time I fo to the account as instructed I can't...
Hello everyone... I have been a rogers customer for 5 months now...I recently applied for a Cell Phone Upgrade which is in the mail, so I am here to stay.Unfortunately I do not live in a residence that allows me to pay for internet, which is why I we...
I cannot get my Rogers visa to work which was given to us as a promotion for $150 *Added Labels*
