April 23rd I made changes in the app that showed my bill would be halved. 1 month later nothing changed, tried again and same result. I called in and they had to do it themselves. How do I get paid back the difference for the bill I was expecting? ...
I have to wait 3 months for an ignite upgrade??? Okay so here’s the situation: I have been a rogers customer for 2 years and my original bundle discount ended ( and my bill went up $107 a month , so I called up after getting the hike and spoke with...
I am wondering how I can find out if I get Rogers internet and cable in my new area? ***Edited Labels***
I am wanting to know which version the iPad Pro is that is being sold1 gen or 2nd genThanks
My girlfriend's parents do not currently have internet, they only have a OLD tv package which they refuse to give up. Due to the pandemic, it is getting increasingly difficult for them to keep in touch with family, so I bought them a tablet for famil...
Hello, I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...
Apparently there was a change in the CRTC Wireless Code and now mobile users have to consent to increases in data usage and charges. Unfortunately this seems to apply to Rocket Hub users as well because I've had to call support two times now to rem...
Want to purchase tablet. I want to talk to someone about buying a tablet ***Edited Labels***
How do I cancel a home phone to which I have never used, but yet my account is being charged almost $15 every month.It's worst enough to see a monthly billing of over $300, my car payment and insurance doesn't even come close to that amount. **La...
I'm looking to reconnect cable and internet at a home that has previously disconnected but has your set up. Is this something you're able to do without coming to the home? ***Added Labels***
Been in queue to talk with someone for a couple hours about Rogers emailing me, phoning me and mailing me about a service that was cancelled a forever ago. I don't plan on paying the bill as it is charging me money for monthly for a phone plan that d...
I've been over charged by about $70 this month, I'm assuming the plan that I have ended. I need to change the plan as the same one I have is now listed with the old price (Ignite -500) for $104.99. Every time I fo to the account as instructed I can't...
Hello everyone... I have been a rogers customer for 5 months now...I recently applied for a Cell Phone Upgrade which is in the mail, so I am here to stay.Unfortunately I do not live in a residence that allows me to pay for internet, which is why I we...
I cannot get my Rogers visa to work which was given to us as a promotion for $150 *Added Labels*
A couple of days ago I changed my wireless phone plan and added a second wireless line through live chat. I got no email stating any changes, nor did I get email with any information about the new phone (like tracking and such). Only email I recieved...
I received an email a couple of days ago from Rogers outlining account changes (the typical automated message with attached PDF files) showing that 3 Ignite pods were added to my account. I had no interactions with Rogers to discuss or install these...
Since covid 19 is not allowing us to get long distance cards to call family in Europe will Rogers charge customers for charges made from their cell phones?? Tried to get in touch with Roger's and was put on hold for 1hr to only get hung up on. **...
Hello, I recently decided to move back to Rogers after being with Bell for the last 5-6 years. Did a credit check and was approved for 3 lines. Did an order and was given a order number. A few days later, I notice that I didn't receive a shipment ...
Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...
I have been told by a Rogers sales representative that Rogers have different prices for different communities. For example if some one is living in Toronto, they might be paying a little more for the same service comparing to some one living in Whitb...
