Rogers Community

cfillion1 · 02-12-2025

I know it's not the right venue but I'm hoping SOMEONE at Rogers can help. Without Twitter/X (which I am not using) there doesn't seem to be any way of getting help with a business account. I've currently been on hold for 35 minutes. Is there a foru...

cfillion1 · 12-03-2021

Several times over the past few months (including today) I have tried to use the 'call back' service to avoid 50-60 plus minutes on hold. Each and every time, when the call back comes, it goes directly to voice mail without my phone ever ringing. Eac...

cfillion1 · 03-22-2018

Hi. Way back when I first got my Rogers account and email address (the @ rogers.com address) we could choose a yahoo.ca address for "disposable" address. I chose a name different from my Rogers name and have been using that for years as my address f...

cfillion1 · 07-05-2022

Bringing this back because the last few weeks have been insane with the amount of spam emails getting through the filters. Back to 10-15 per day. Reporting as spam makes no difference at all. What is going on?

cfillion1 · 12-24-2021

Have you ever found an answer to this? I've been using Rogers/Yahoo for 15 years and i have *never* seen spam like this. And it's on both my @rogers (main) account and my @ yahoo.ca account. I mark each one as spam without opening, but they are relen...

cfillion1 · 07-03-2021

That is so dumb. My bank allows me to reset my password but not my router. Oh Rogers, never change.

cfillion1 · 07-03-2021

I see earlier in this thread that resetting the modem to factory is necessary. Is that really the only way? I don't own an ethernet cable to connect directly to the modem.

cfillion1 · 07-03-2021

Change Ignite Gateway modem password: I've been waiting on chat for a while now so I thought I'd ask here in the meantime. I tried to log in to my modem at the 10.0.0.1 address, with credentials saved in my browser. It tells me my password is wrong -...

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Customer service call back DOES NOT WORK

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