Return Upfront Device

[breannep]

Im within a month end of my contract and I am trying to return my device and rogers is refusing to let me return the device as I have changed providers. I dont want to keep the device and have abided by paying monthly to return it at the end.

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[RogersJermaine · Accepted solution]

Hi @breannep,

Welcome to the Rogers Community Forums and thank you for your recent post inquiry.

If you do cancel or transfer your services, you will no longer have the option to return your device. You can find out more about the Upfront Edge program here. Hope this information helps 

and thank you for your understanding.

Regards
RogersJermaine