12-05-2023 12:43 AM - last edited on 12-05-2023 08:09 AM by RogersYasmine
I would prefer to have kept Premiere with the flex option but there were no specials and I couldn't keep it at its max price so was considering moving to Bell who made a very tempting offer. Thanks to Raj in Vancouver for offering me the "Total" bundle for 2 years with multiple discounts. Its base price would have been too high but the price adjustments made the final cost competitive with my old discounted Premiere with an increase in speed from 150 to 500Mbps. Without the major discounts and the price lock I would have had to leave Rogers after many decades on pre-Rogers and Rogers legacy cable and 3 years on Ignite.
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12-07-2023 08:16 AM
Good day @gumshoe99 !
Welcome to the Rogers community and we appreciate you sharing your feedback and experience here in our forums! 🙂
Thanks so much for your loyalty to our company over the years, it really means a great deal to us! We definitely do our best to remain as competitive as possible in today's market, while creating packages that fit the various needs of our customers, but it can certainly be challenging at times. I'm really happy to hear that our support staff were able to find you a solution that worked for your entertainment needs, while staying within you ideal budget, that is awesome!!
Please have a safe and happy holiday season and take care! ⛄
RogersYasmine